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Land Rover Lake Bluff

Lake Bluff, IL

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241 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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375 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 241 reviews

April 06, 2021

Joni and her team at Lake Bluff Land Rover are the absolute best! They are always professional and pleasant to deal with. Joni goes out of her way to make you feel welcome and appreciated. I recommend More

by joef2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joni Podgorski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brownstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Land Rover Lake Bluff responded

Hi there, thank you for reaching out to us. We're thrilled to hear that you're always met with great service from Joni, Lee, & the rest of our team! We always appreciate feedback & comments like yours are especially rewarding to receive. Thank you for your business, as well as taking the time to share your experience. We'll see you next time!

March 28, 2021

I have always had a great, professional experience at this dealership. No pressure. Hassle free. A great car buying experience with Rob. This is our 5th Rover and love the brand. We would not buy or have More

by Drhubb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Iberle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Land Rover Lake Bluff responded

Hi there, thank you for reaching out to us about your experiences working with Rob & Jack. We're thrilled to hear that you've been met with such great experiences each time you've come into our dealership! It's wonderful to hear how much you like our service & the brand. Congratulations on your newest Rover! We appreciate your years of business, as well as your feedback. Thanks again, we'll see you next time!

February 12, 2021

Worked with Rob Hill to trade in an old car and purchase a new defender. I really appreciate how transparent he was in guiding me throughout the car buying process. More

by joeykess17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Syslo
Feb 12, 2021 -

Land Rover Lake Bluff responded

Hi Joey, thank you for leaving this review. We're thrilled to hear that you had a great experience working with Rob & Cole! Congratulations on your new Defender! We appreciate your business, as well as the five-star rating, & we're looking forward to the next opportunity to work with you!

January 24, 2021

Best experience buying a car here! Rob Hill went above & beyond for me to have my dream car! He even came in on his day off to see my sale go smoothly. I was guided by Cole on how to drive my car and had su More

by Melissa Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Gioulos, Cole Syslo
Jan 27, 2021 -

Land Rover Lake Bluff responded

Hi Melissa, thank you for leaving this review. We're very glad to hear that you had the best experience working with Rob, Cole, & Peter! We strive to provide great service, so we're thrilled to receive your comments. Congratulations on getting your dream Rover; that's so exciting! Thanks again for reaching out to us. We'll see you next time!

December 16, 2020

Buying a new car was never so much fun! The process was quick, easy and enjoyable. Andreas and Cole answered all my questions and educated me on all the cars features before I left. More

by kristinlabelle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rehder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Syslo
Dec 16, 2020 -

Land Rover Lake Bluff responded

Hi Kristin, thank you so much for leaving this review. We're thrilled to hear that Andreas & Cole helped make your experience so fun & enjoyable! Customer service is our top priority, so we're thrilled to receive your comments. Congratulations on your new Rover & thanks again for reaching out!

November 27, 2020

We've had Land Rover vehicles since 2007 and have come to expect nothing less than a great relationship with the employees there. We were thrilled once again to work with Jack Iberle who sold us our most re More

by DM
Recommend Dealer
Yes
Employees Worked With
Jack Iberle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Syslo
Nov 30, 2020 -

Land Rover Lake Bluff responded

Hi there, thank you so much for taking the time to leave such a detailed & thoughtful review. We're thrilled to hear that Jack & Cole helped make your experience so easy & enjoyable! Customer experience is very important to us, so we're glad to hear that this was another pleasurable visit for you. Congratulations on your new Rover! We appreciate your feedback & we're looking forward to the next opportunity to work with you!

November 25, 2020

Lee is the absolute best service manager in the business! I am proud to be a loyal customer of Lee, as he represents the best of the best. He's very knowledgeable and helpful, but most important, he listens. More

by chicagostyledog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brownstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Land Rover Lake Bluff responded

Hi Mark, thank you for taking the time to reach out to us. We're so glad to hear that you've had nothing but great experiences with Lee servicing your Rover! Feedback is always appreciated, & comments like yours are especially rewarding to receive. Thank you for leaving this review & thank you for your business. We're looking forward to the next opportunity to work with you!

November 25, 2020

Thank you Mr Jack Iberle for helping my wife and I to get our new RR Velar And thank you for your great service. Also, Thank you Cole Syslo for helping me to set up the App and walkthrough the functions More

by Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Iberle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Syslo
Nov 30, 2020 -

Land Rover Lake Bluff responded

Hi there, thank you for leaving this review. We're so glad to hear that Jack & Cole helped make you & your wife's visit so enjoyable! Congratulations on your new Velar; it's awesome that you were set up on the app & familiarized with the vehicle before leaving! We greatly appreciate your feedback, as well as your business. We're looking forward to the next opportunity to work with you!

November 01, 2020

Jack Iberle was the gentleman to build a great relationship with the land rover and our family. Any new upcoming customers will always appreciate his professionalism and kindness. By far, the best More

by samsuk25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Iberle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Syslo
Nov 02, 2020 -

Land Rover Lake Bluff responded

Hi Sam, thank you for leaving this review. We're so glad to hear that you had a good experience working with Jack & Cole to purchase your new Rover! Making sure that every visit is positive & enjoyable is extremely important to us, so we greatly appreciate your feedback. Congratulations on your new Land Rover & thanks again for reaching out! We'll see you next time!

September 22, 2020

Rob Hill was the consummate professional. He made the process easy no car dealer antics. Rob and the finance manager made this literally the easiest, most painless car purchase in my 35yr history of pur More

by Velar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager wonderful gentleman and so upfront and transparent!!!!!!, Cole Syslo
Sep 22, 2020 -

Land Rover Lake Bluff responded

Hi there, thank you for leaving this review. We're glad to hear that you had such an enjoyable experience working with Rob! Providing a transparent, efficient & enjoyable experience is extremely important to us, so it's great to receive your feedback. Congratulations on your new Rover! Thanks again for reaching out to us & thank you for being part of the Land Rover Lake Bluff family!

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