Land Rover Jaguar San Diego
San Diego, CA
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I am totally amazed with this dealership. I bought my vehicle from them and I live on the exposure coast. I will never buy from anywhere else-they will ALWAYS have my business. This dealership and all vehicle from them and I live on the exposure coast. I will never buy from anywhere else-they will ALWAYS have my business. This dealership and all the staff are overly competent and truly make things happen. They care about you and make things happen and with such ease. Austin and Andrew you guys are the best there is!! More
The sales representative that I had an appointment with, said that he double booked appointments. So he passed us off to a new salesman and I am happy he did. I think his name is Dom. He was very profession said that he double booked appointments. So he passed us off to a new salesman and I am happy he did. I think his name is Dom. He was very professional and patient. My wife has a hard time making up her mind as to what she wanted. I would definitely recommend him as a salesman to anyone. Great experience. More
My service rep Cris Albino, Land Rover San Diego is always accommodating. Incredibly professional, knowledgable and cordial. But, most importantly, he can recognize your needs and provide guidance & always accommodating. Incredibly professional, knowledgable and cordial. But, most importantly, he can recognize your needs and provide guidance & suggestions to meet your needs. Luke Kensen, house333 More
This dealership uses Stargard, a third party addition, to increase their profit margin. They did not tell me about it, I found the charge hidden in the paperwork. I had ordered my vehicle custom and made it increase their profit margin. They did not tell me about it, I found the charge hidden in the paperwork. I had ordered my vehicle custom and made it clear I did not want Stargard on the vehicle. They insisted all vehicles come with Stargard. When I took ownership of my vehicle, I realized Stargard had not been installed. The dealership charged me for this addition even though it was not on my vehicle. They continued to insist Stargard was installed and it only needed to be activated. When the third party business was contacted to activate the system, they finally had to admit the system was not installed on my vehicle. The dealership would not respond to my emails, which I made clear I did not want the system on my vehicle and requested a refund of payment for a system I do not have. They eventually refunded my money. In my mind there was absolutely no reason to go through all the drama if the dealership had respected my original request instead of doing everything they could to increase their profit. I know I am only one customer, who means nothing to this dealership, but I will tell everyone and anyone about my experience and hopefully convince future customers to go elsewhere. More
Professional and efficient service rep - made the whole service process less painless and worth coming back. Thank you and appreciated the access to a loaner car. service process less painless and worth coming back. Thank you and appreciated the access to a loaner car. More
Angelina, Michael and Andrew were amazing far exceeded on customer service. Went in looking for one car left with two his and hers. They made my car buying experience for my dream car extraordinary and memor customer service. Went in looking for one car left with two his and hers. They made my car buying experience for my dream car extraordinary and memorable. Highly recommended dealership! More
I went to land rover USA and asked for quote after I had rented Range Rover sport over the thanksgiving weekend and fall in love with it . I got contacted by Land Rover sd by sales guy name Jessie .who was rented Range Rover sport over the thanksgiving weekend and fall in love with it . I got contacted by Land Rover sd by sales guy name Jessie .who was nice over the phone and setup a test drive appointment for me for the following week after our call. I go there and Jessie just too busy or maybe didn’t want to deal with me . He gave me the keys to go for test drive and come back . Knowing that I am the only one that has appointment with Jessie . You would assume that for a nice dealer Jessie will dedicate his time to help me through out the process. But every time I drove for test drive . Test drive two velars v4 and v6 . Jessie’s was busy talking to a coupe who were looking at Range Rover sport . I came back from the second test drive and Jessie is telling me that he is two busy and send me over to nice guy name Matt. And goes back to the coupe to help them even that they didn’t have appointment with him . So unprofessional and not the way to do business specially at Range Rover . I will make sure this gets to managers at this dealer to help prevent this from happening. To others like me . Jessie is no one to judge who he want to deal with or not More
I have been so frustrated with trying to have my car serviced. With having staff responsive to my needs. I had better service at Toyota for my Prius. I love my Range Rover, but am done with SD L serviced. With having staff responsive to my needs. I had better service at Toyota for my Prius. I love my Range Rover, but am done with SD Land Rover. More
Dealer 5 stars Management 5 starsSales person A.I. Bad Dealer 5 stars Management 5 stars Sales person A.I. Bad business and unprofessional Sales person M.B. Great job saving the deal Listen to underst Dealer 5 stars Management 5 stars Sales person A.I. Bad business and unprofessional Sales person M.B. Great job saving the deal Listen to understand not to respond More