Back

Land Rover Jaguar San Diego

San Diego, CA

4.4
119 Reviews

9455 Clayton Dr

San Diego, CA

92126

Directions

By Type

Showing 119 reviews

May 05, 2021

Great staff very helpful and cordial my car was sanitize and wash the service was in less then 4 hours. See you until next maintenance More

by Cisnekerubina1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chante Young
May 24, 2021 -

Land Rover Jaguar San Diego responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

April 30, 2021

I am totally amazed with this dealership. I bought my vehicle from them and I live on the exposure coast. I will never buy from anywhere else-they will ALWAYS have my business. This dealership and all More

by alipod78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin and Andrew
May 24, 2021 -

Land Rover Jaguar San Diego responded

Hello, we are so happy to read such a great review about Land Rover San Diego! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here! Have a great day!

April 26, 2021

The sales representative that I had an appointment with, said that he double booked appointments. So he passed us off to a new salesman and I am happy he did. I think his name is Dom. He was very profession More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dom
May 24, 2021 -

Land Rover Jaguar San Diego responded

Hi Tim, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2021

My service rep Cris Albino, Land Rover San Diego is always accommodating. Incredibly professional, knowledgable and cordial. But, most importantly, he can recognize your needs and provide guidance & More

by luke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Albino
May 24, 2021 -

Land Rover Jaguar San Diego responded

Hi Luke, we're happy you found our staff to be so supportive during your experience here at Land Rover San Diego. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 12, 2021

This dealership uses Stargard, a third party addition, to increase their profit margin. They did not tell me about it, I found the charge hidden in the paperwork. I had ordered my vehicle custom and made it More

by Jdubski
Recommend Dealer
No
Employees Worked With
Michael Brand
Mar 15, 2021 -

Land Rover Jaguar San Diego responded

Hi John, we are disappointed to learn of your experience here at Land Rover San Diego. We regret to hear of the miscommunication and error that occurred in regards to the StarGuard Product. I can assure you it was unintentional and have shared your feedback with the team to ensure this does not occur in the future. If you’d like to discuss this matter further, please reach out to me at (858) 360-7345 and ask for David Drake.

February 19, 2021

Professional and efficient service rep - made the whole service process less painless and worth coming back. Thank you and appreciated the access to a loaner car. More

by joeawinkler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Albino
Mar 03, 2021 -

Land Rover Jaguar San Diego responded

Hi Joeawinkler, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 17, 2020

Angelina, Michael and Andrew were amazing far exceeded on customer service. Went in looking for one car left with two his and hers. They made my car buying experience for my dream car extraordinary and memor More

by miriamnquinones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew , Angelina Gonzales, Michael Hames
Dec 22, 2020 -

Land Rover Jaguar San Diego responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover San Diego! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 08, 2020

I went to land rover USA and asked for quote after I had rented Range Rover sport over the thanksgiving weekend and fall in love with it . I got contacted by Land Rover sd by sales guy name Jessie .who was More

by Lmadain2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessie
October 31, 2020

I have been so frustrated with trying to have my car serviced. With having staff responsive to my needs. I had better service at Toyota for my Prius. I love my Range Rover, but am done with SD L More

by tsahern
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of the above
Nov 09, 2020 -

Land Rover Jaguar San Diego responded

Tsahern, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (858) 360-7345.

Nov 10, 2020 -

tsahern responded

I purchased my car as a ‘VIP’. Over the past 12+ months, I have tried to contact service when I was alerted to an issue. After leaving multiple calls, I never had a response. When I brought the car in for repair, my calls have never been answered. On picking up my car, the staff says they were busy. I brought my car in with issues and .... I took it to another Land Rover Dealer, in ONE day all was done. What couldn’t be done at one center could be done. The staff at the other center was responsive, all issues were addressed.

October 08, 2020

Dealer 5 stars Management 5 starsSales person A.I. Bad Dealer 5 stars Management 5 stars Sales person A.I. Bad business and unprofessional Sales person M.B. Great job saving the deal Listen to underst More

by sumaj75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Barbenti
Oct 12, 2020 -

Land Rover Jaguar San Diego responded

Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

...
8
...