Land Rover Jaguar San Diego
San Diego, CA
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Excellent service adviser. But no “outside the box” solutions considered by management for back ordered parts. Issue was not resolved after over 90 days of vehicle held by deal But no “outside the box” solutions considered by management for back ordered parts. Issue was not resolved after over 90 days of vehicle held by dealership. More
This dealership service department provides gouge pricing for services. I lost both key fobs and their service department attempted to charge me nearly $4800 to reprogram the keys. for services. I lost both key fobs and their service department attempted to charge me nearly $4800 to reprogram the keys. More
Cris took care of my windshield replacement - communicating when to bring it in and when it was ready to pick up. Always a great service experience there with Cris! communicating when to bring it in and when it was ready to pick up. Always a great service experience there with Cris! More
I had my windshield replaced and the replacement work looked worse than when I came in. There was inconsistencies all around. One side looked sealed the other was loose. There was a broken piece of the w looked worse than when I came in. There was inconsistencies all around. One side looked sealed the other was loose. There was a broken piece of the wiper blade area. There was a visible gap that was not sealed. There was multiple black smudges on the ivory fabric inside the vehicle. I notified my advisor the following day when I noticed these issues and I am currently waiting to hear back. More
Dustin Thompson has been my most helpful service advisor and helped to discover and try to resolve any issues with my discovery sport. Noel Kapela has been our salesperson for several years and has acted and helped to discover and try to resolve any issues with my discovery sport. Noel Kapela has been our salesperson for several years and has acted very professionally, helping us with all of our needs for our Land Rover vehicles. My most recent purchase of the Velar has been the best purchase experience by far at any dealership. Very efficient and professional process. Signing my documents with the finance manager was the fastest and best process that I have ever experienced. More
Five Star Service and very professional. Also very informal about financial matters, its the third time I am purchasing car from this dealership informal about financial matters, its the third time I am purchasing car from this dealership More