Back

Land Rover Jaguar San Diego

San Diego, CA

4.5
115 Reviews

9455 Clayton Dr

San Diego, CA

92126

Directions

By Type

Showing 115 reviews

July 17, 2022

Awesome customer service from start to finish! In this day & age these folks standout! Appreciate y’all!! More

by Thauter1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Kapela
Jul 19, 2022 -

Land Rover Jaguar San Diego responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 10, 2022

Easy to schedule an appointment give me a loaner car which was helpful. We will be back for future service. More

by Paccman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Campos Guzman
Jul 12, 2022 -

Land Rover Jaguar San Diego responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2022

Daria and Cherry made our experience phenomenal! Test drove our car and completed the sale with in home delivery the next day, and it only took 2 phone calls. Daria and Cherry went the extra mile an More

by carlosjl5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daria Maliarchuk, Cherry Phongpradith
Jun 30, 2022 -

Land Rover Jaguar San Diego responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover San Diego. We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2022

Great service from the sales manager Ryan Lewis and very profesional sales staff. From now on my business stays at Land Rover of San Diego. More

by ianromero86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Deep, Ryan Lewis
Jun 08, 2022 -

Land Rover Jaguar San Diego responded

Hi, thank you for sharing your positive experience! Thank you, and have a fantastic day!

June 04, 2022

Excellent service adviser. But no “outside the box” solutions considered by management for back ordered parts. Issue was not resolved after over 90 days of vehicle held by deal More

by medicaldude47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Albino
Jun 06, 2022 -

Land Rover Jaguar San Diego responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 19, 2022

This dealership service department provides gouge pricing for services. I lost both key fobs and their service department attempted to charge me nearly $4800 to reprogram the keys. More

by greg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Weston
May 25, 2022 -

Land Rover Jaguar San Diego responded

Hi Greg unfortunately on our vehicles when both keys are lost it requires 2 significant modules to be replaced in addition to both keys and can be expensive. We would love to discuss further with you and offer a discount to help with the expense of the repair. If you are willing, please reach out to us at (858) 360-7345 so we can work towards a resolution.

May 26, 2022 -

greg responded

Thanks, I waited several days and eventually had to have the vehicle towed. I had several calls and texts with LR San Diego who has my contact information since I purchased the vehicle from you for nearly $70,000. Of course had I been told that simply losing keys would cost almost $5,000 I would not have bought the car.

May 26, 2022 -

greg responded

This horrific design has left me without a vehicle for weeks on end and possibly a month or more.

April 24, 2022

Cris took care of my windshield replacement - communicating when to bring it in and when it was ready to pick up. Always a great service experience there with Cris! More

by trinagilding
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Albino
Apr 26, 2022 -

Land Rover Jaguar San Diego responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Land Rover San Diego! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2022

I had my windshield replaced and the replacement work looked worse than when I came in. There was inconsistencies all around. One side looked sealed the other was loose. There was a broken piece of the w More

by ksundiego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabriel Campos Guzman
Apr 25, 2022 -

Land Rover Jaguar San Diego responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (858) 360-7345 so we can work towards a resolution. We look forward to hearing from you. Take care!

April 01, 2022

You gotta see Cris! He’s hands down the best agent & takes awesome care of me & especially the Rover. More

by susie.humphrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Albino
Apr 05, 2022 -

Land Rover Jaguar San Diego responded

Hi Susie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2022

Outstanding service here, we love how effortless it is to get work done on our cars. We will continue to do business with them. More

by Matrangafamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny, Gabriel Campos Guzman
Mar 19, 2022 -

Land Rover Jaguar San Diego responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

...
5
...