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Land Rover Jaguar San Diego

San Diego, CA

4.4
119 Reviews

9455 Clayton Dr

San Diego, CA

92126

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Showing 119 reviews

October 21, 2022

Selma was absolutely amazing! She provided excellent customer service and was compassionate to my current marital and financial situation. She went above and beyond to help me! Yo More

by garrin.smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selma
Oct 25, 2022 -

Land Rover Jaguar San Diego responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover San Diego. Please don't hesitate to reach out to us if there's anything more we can do!

September 28, 2022

I called to make a service appointment for my Range Rover and told them I would need a loaner. They told me that they were 2 months out if I wanted a loaner. I agreed to wait as I work and have kids that I More

by Kstover18
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Gabriel Campos Guzman
September 03, 2022

Absolute best experience! From my first interaction with Daria months ago, she has been communicative and beyond helpful. Went to bat for me and now I'm in beautiful new Def More

by jgulick30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daria Maliarchuk, Cherry Phongpradith
Sep 07, 2022 -

Land Rover Jaguar San Diego responded

Hi, thank you so much for your positive comments about Land Rover San Diego! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2022

Great customer service from Cris Albino. Sets realistic expectations for service timeline and keeps you updated on the status of the vehicle. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Albino
Jul 31, 2022 -

Land Rover Jaguar San Diego responded

Hi Linda, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 17, 2022

Awesome customer service from start to finish! In this day & age these folks standout! Appreciate y’all!! More

by Thauter1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Kapela
Jul 19, 2022 -

Land Rover Jaguar San Diego responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 10, 2022

Easy to schedule an appointment give me a loaner car which was helpful. We will be back for future service. More

by Paccman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Campos Guzman
Jul 12, 2022 -

Land Rover Jaguar San Diego responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2022

Daria and Cherry made our experience phenomenal! Test drove our car and completed the sale with in home delivery the next day, and it only took 2 phone calls. Daria and Cherry went the extra mile an More

by carlosjl5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daria Maliarchuk, Cherry Phongpradith
Jun 30, 2022 -

Land Rover Jaguar San Diego responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover San Diego. We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2022

Great service from the sales manager Ryan Lewis and very profesional sales staff. From now on my business stays at Land Rover of San Diego. More

by ianromero86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Deep, Ryan Lewis
Jun 08, 2022 -

Land Rover Jaguar San Diego responded

Hi, thank you for sharing your positive experience! Thank you, and have a fantastic day!

June 04, 2022

Excellent service adviser. But no “outside the box” solutions considered by management for back ordered parts. Issue was not resolved after over 90 days of vehicle held by deal More

by medicaldude47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Albino
Jun 06, 2022 -

Land Rover Jaguar San Diego responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 19, 2022

This dealership service department provides gouge pricing for services. I lost both key fobs and their service department attempted to charge me nearly $4800 to reprogram the keys. More

by greg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Weston
May 25, 2022 -

Land Rover Jaguar San Diego responded

Hi Greg unfortunately on our vehicles when both keys are lost it requires 2 significant modules to be replaced in addition to both keys and can be expensive. We would love to discuss further with you and offer a discount to help with the expense of the repair. If you are willing, please reach out to us at (858) 360-7345 so we can work towards a resolution.

May 26, 2022 -

greg responded

Thanks, I waited several days and eventually had to have the vehicle towed. I had several calls and texts with LR San Diego who has my contact information since I purchased the vehicle from you for nearly $70,000. Of course had I been told that simply losing keys would cost almost $5,000 I would not have bought the car.

May 26, 2022 -

greg responded

This horrific design has left me without a vehicle for weeks on end and possibly a month or more.

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