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Land Rover Jaguar San Diego
San Diego, CA
115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 115 reviews
April 11, 2023
Selma was my service person. She did a great job with listening to all my service requests. Selma made it a wonderful service experience. All items were taken care of efficiently She did a great job with listening to all my service requests. Selma made it a wonderful service experience. All items were taken care of efficiently and the best thing was the price was less than quoted. When does that ever happen at a dealership? Thank You, Selma and Land Rover of San Siego! More
by chipforpar
Employees Worked With
Selma Vasquez
April 10, 2023
Everything was great! Gabriel is very good, very professional!!!! . Excellent service. We were completed satisfied! Thank you 🙏🏻 Gabriel is very good, very professional!!!! . Excellent service. We were completed satisfied! Thank you 🙏🏻 More
by Adriana.mayagoitia
Employees Worked With
Maintenance department , Gabriel Campos Guzman
March 28, 2023
I give Mason Mastrosimone 100 stars. He was amazing during the whole process and always quick to answer questions or send me a follow up or status for my vehicle on order. Fortunately, He was amazing during the whole process and always quick to answer questions or send me a follow up or status for my vehicle on order. Fortunately, Mason reached out to me when a vehicle similar (but better) to my build became available 3 months early and he was able to get me in the car!!! I absolutely love it. THANK YOU, MASON! More
by Brooke G
Employees Worked With
Mason Mastrosimone
March 24, 2023
Land Rover of San Diego has the best sales staff in the area! Art and Cherry made my purchasing experience easy and smooth. area! Art and Cherry made my purchasing experience easy and smooth. More
by jeffwells09
Employees Worked With
Art Perea 5+ Stars, Cherry Phongpradith, Michael Hames
March 11, 2023
It was a wonderful buying experience, everyone at the dealership was friendly and professional! I wouldn’t hesitate to refer a friend to them. dealership was friendly and professional! I wouldn’t hesitate to refer a friend to them. More
by RRoberts
Employees Worked With
Alan Irwin, David Drake, Cherry Phongpradith
February 23, 2023
First - it is extremely hard to get through the phone tree at JLR. I could not talk to a human on many occasions and had to leave messages or text. Second - I was not informed of the length of time it w tree at JLR. I could not talk to a human on many occasions and had to leave messages or text. Second - I was not informed of the length of time it would take to get the repair done until it was way too late to make a change in my schedule. And a loaner vehicle was not offered. Third - The service advisor was callous and basically uncaring. I got an extremely snobbish vibe from her that was not necessary. Fourth - Your price for an oil change $450 is highway robbery. That is about $400 more than what I usually pay for an oil change when I provide my own oil. I was incredibly shocked. And I was informed that price was because I had a luxury vehicle. Ummm no. I got my oil change elsewhere. I don't care how much money a person has or what type of luxury vehicle. $450 for an oil change is beyond ridiculous. Five - I had an appointment. When I have an appointment I expect my vehicle to be taken in at that point (9:30am) and worked on. NOT the next day or even 5 hours later after I complain to the manager, who, by the way was not available by phone and I had to wait for his callback. Six - when the car has been given a "world class" inspection, I expect all software updates to be performed. Seven - my car was "fixed" then returned, then exactly 20 minutes later I HAD THE SAME PROBLEM!!!!! and was given the EXCUSE that it needed a software update!!!!!! Why not fix that when you had it in the shop. xxx and WHY did I then have to bring it back in and wait another hour for the software update!!!! Not "world class" Eight - By the way, all of this was over needing a battery replacement which is a known issue with these cars and it was under warranty. Nine - Not happy at all. More
by Badass Marketing
Employees Worked With
none of the people I worked with are listed
February 21, 2023
This was the best car buying experience. The whole team was 110%! Jesse and Andrew are so professional and knowledgeable . The whole team was 110%! Jesse and Andrew are so professional and knowledgeable . More
by kassey.wunderlich
Employees Worked With
Jesse and Andrew, Gabriel Campos Guzman
January 30, 2023
I brought the car in to fix the tailgate and possible steam smoke out of the exhaust. The car was checked out. The tailgate was fixed and they checked the engine. So far all is good. Cris, my service steam smoke out of the exhaust. The car was checked out. The tailgate was fixed and they checked the engine. So far all is good. Cris, my service advisor, is always very helpful, communicative and pleasant to deal with. More
by MG
Employees Worked With
Cris Albino
January 15, 2023
San Diego Land Rover is special. The whole team makes the buying experience informed and done with great integrity. Art Perea my salesperson as was the whole team straightforward and The whole team makes the buying experience informed and done with great integrity. Art Perea my salesperson as was the whole team straightforward and just a pleasure to deal with. Thanks to everyone there that supported the purchase of my new RR Sport. More
by toscaplace
Employees Worked With
Art Perea my salesperson. 5 stars, Cherry Phongpradith, Michael Hames
