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Land Rover Jaguar San Diego
San Diego, CA
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Fraud This dealership is a joke. The people involved are crooks. I traded my 2015 suburban that was owned outright for 2015 supercharged $105,000 vehic This dealership is a joke. The people involved are crooks. I traded my 2015 suburban that was owned outright for 2015 supercharged $105,000 vehicle. They took my car and 3 days after providing me with temporary plates started to tell me that I have to bring the car back. These people are scammers. I am filing action against all parties involved. More
Purchase of new vehicle Excellent service. Friendly and willing to explain. Explained about the car we purchased, answered all our questions. Michael is very friendly and Excellent service. Friendly and willing to explain. Explained about the car we purchased, answered all our questions. Michael is very friendly and helpful. Other staff were also very friendly More
Land Rover of San Diego Has Gone Down Hill When I first called, I was told that there was no one who could take my call but I could leave a voice message and someone would get right back to m When I first called, I was told that there was no one who could take my call but I could leave a voice message and someone would get right back to me. I did not get a call till 2 days later. At that time I scheduled an appointment for a service call and a malfunction of my backup sensors. This took one day and seamed to have gone smoothly, although a little expensive. For an oil change, tire rotation and filter swap it was a little over $700. They said there was nothing wrong with the backup sensors so they just realigned it and charged me $310. So when I got home and pulled into the driveway I noticed the sensors were not working. I called the next day and again was put into voicemail. Again, two days later I finally got a call back and they scheduled me to bring the car in again and offered to lend me a loaner for the day, as I had appointments for work. I got there after battling morning rush hour, and it is horrendous in that area, only to arrive and be told that they ran short of loaner cars. I was told to just go back to work and they would call me later when they had one. NOT what I expected when this was an appointment to fix what I had paid for and they obviously did not identify the problem nor correct nor fix the problem. The lack of attention to existing long term customers and complete lack of coordination by the dealership has made me decide that next time I will try another dealer that might have the ability to service properly. And, just got a call back a day after it was back in for the sensor repair and they replaced the part I asked them to replace the first time and charged me an additional $150 for a part you can purchase for $20 online. If you were a friend I would tell you not to use this dealership! More
new Landrover sport Noel Kaoela was fantastic to work with. This is my second Range Rover I have purchased with Noel. He is very knowledgeable and easy going. Noel Kaoela was fantastic to work with. This is my second Range Rover I have purchased with Noel. He is very knowledgeable and easy going. More
Top notch service Today I took my Range Rover to get the brakes lines checked (recall) and while it was getting fixed they notified me of a dangerous problem that they Today I took my Range Rover to get the brakes lines checked (recall) and while it was getting fixed they notified me of a dangerous problem that they found caused from prior (out of state) garage. I was informed that the prior mechanic had stripped a wheel retention nut on the front axle. John informed me that he didn't want me to continue to drive with the safety issue. That to me was one of the best customer service experiences I have encountered in the auto industry hands down. More
Awesome service... Professional and courteous team Everyone there has always been super helpful when I've had concerns or receiving service repairs. Whenever I have an issue with my vehicle that needs Everyone there has always been super helpful when I've had concerns or receiving service repairs. Whenever I have an issue with my vehicle that needs to be addressed Veronica has been efficient and my concerns are addressed very promptly. She's also very pleasant and professional. I recently had service done to my vehicle and I wasn't totally happy with turned out through a 3rd party vendor... they made sure to get it redone at no cost to me and it turned out awesome. More
"My New 2015 Limited Edition Black Evoque Pure Plus" Michael Brand was awesome and great guy to work with. He made all process so smooth and very comprehensible. It was the best experience for me purcha Michael Brand was awesome and great guy to work with. He made all process so smooth and very comprehensible. It was the best experience for me purchasing a new car. Everybody in the dealership from sale guide, finance and the manager himself were so kind and helpful. I highly recommend this dealership. More
My New Evoque Pure Plus Noel Kapela Was awesome to work with. I was going to purchase back in September, but opened a Salon for my daughter so my purchase was set back a bi Noel Kapela Was awesome to work with. I was going to purchase back in September, but opened a Salon for my daughter so my purchase was set back a bit. When I was able to do the purchase my whole experience was super smooth. I highly recommend this dealership, every one was very professional and well educated about the vehicles. JF More
Great Experience Fantastic experience purchasing our vehicle. Beau Willette and Matt Deep were awesome. Cherry in Finance was great. Couldn't be happier and highly Fantastic experience purchasing our vehicle. Beau Willette and Matt Deep were awesome. Cherry in Finance was great. Couldn't be happier and highly recommend. Steve and Tiffany Lamont More
this place is a must to purchase your land rover Jason and Matt are the best! great service, selection and follow through. their VIP program is a great concept. this place is a must if you're buying Jason and Matt are the best! great service, selection and follow through. their VIP program is a great concept. this place is a must if you're buying a land rover!! More