Land Rover Jaguar San Diego

Attention is highly professional Michael Brand provided us with a high quality and professional experience. He was honest, respectful, friendly, attentive, polite, business well-known Michael Brand provided us with a high quality and professional experience. He was honest, respectful, friendly, attentive, polite, business well-known, responsive, and able to adjust to our customized inquiries. The process went smooth and fairly quickly. The ability to use website to choose the features one is looking for is great. The programming of the car went as expected. Overall, My husband and I had a very good experience while buying our first Land Rover vehicle. More

Follow Up Failure Maybe there are really awesome people at this dealership, I never had the opportunity to engage anyone at a significant level. Do not believe the hyp Maybe there are really awesome people at this dealership, I never had the opportunity to engage anyone at a significant level. Do not believe the hype that most people spew about supporting their troops. As a Vietnam Veteran, I am big on a person word being kept, they do not have this same level of allegiance at San Diego Land Rover. I have owned Mercedes most of my adult life and after this will most likely continue with them. I would encourage any veterans who read this to think twice about doing business with these guys, instead, you should consider Mercedes. They do recognize and treat people who are serving or have served their country with respect. More

2019 Range Rover Evoque Acquisition I dealt with one person for the most part during the acquisition of my latest Land Rover. Mike Barbanti worked hard to put me into the vehicle I want I dealt with one person for the most part during the acquisition of my latest Land Rover. Mike Barbanti worked hard to put me into the vehicle I wanted. Mike was competing with another dealership and he made a point of listening and tackling all the items I needed in the vehicle. I would recommend him to anyone looking for a Land Rover. I hope to work with Mike on my next Land Rover. More

Amazing, customer service!! Loved this location and my experience here. I do not feel like anyone was trying to sale me on anything, but made me feel comfortable to ask questions Loved this location and my experience here. I do not feel like anyone was trying to sale me on anything, but made me feel comfortable to ask questions and look at the cars I went in to see. Very professional, patient and loved everyones personable interactions. Have not had this good of service, ever! Daryl Docarmo was my sales rep and sold my parents their car as well. Highly recommend him for any purchases! And the finance department man (I can not remember his name) was super helpful and straight forward when financing my car. More

Another great experience! I recently traded in my Range Rover for a new one. I have had the pleasure of dealing with Matt Deep and Michael Hames regarding any sales or financ I recently traded in my Range Rover for a new one. I have had the pleasure of dealing with Matt Deep and Michael Hames regarding any sales or finance questions and Gabe in their service department has always done an excellent job in assisting me. When I visited the dealership a few weeks ago I wasn’t sure which model I wanted to buy so Matt took the time to show me all the styles and features of diffent vehicles, when it was time to discuss buying vs leasing that’s when Michael also sat down with me to review my options. They made the process easy and hassle free! Rich More

DOA Customer Experience My wife and I were very excited to find the Jaguar I-Pace late last year and placed an order for customer designed Jaguar. We were told our car was i My wife and I were very excited to find the Jaguar I-Pace late last year and placed an order for customer designed Jaguar. We were told our car was in at the end of January and were very excited to pick our car up. Many times throughout the purchase process i asked the Salesman to make sure the car was charging as when i looked at the car it had 10 percent battery charge. Once i had signed for the car the salesman walked me to the car, handed me the keys and said good bye. NO training, no introduction to the dealership or service, not even a review of the options i had ordered. And the car still didn't have much charge. I drove home and immediately plugged the car in ... it wouldn't charge. The dealership had closed for the day to the next morning i called them and they picked up my brand new 90,000 dollar car. During the 3 weeks i wrote negative reviews to Jaguar, I called and explained the poor service to the Sales Manager, I spoke online with a person at the Dealership who promised to have the General Manger call me. No one ever followed up The gave me a nice landcover loaner... but it wasn't a 90,000 dollar land rover. The also made me sign a form saying i would pay 5 dollars per gallon for any fuel i didn't replace in the loaner - kinda funny when they had no problem giving me a car with 10% charge (fuel). I still have had no training on how to use a very complicated car, no one has contacted me to apologize for the experience and assure me that they will do better moving forward. I would not consider using this dealership. San Diego Land Rover, they also sell Jagaurs in San Diego, is a poor place to purchase a vehicle. PLEASE note that the service personnel including Gabriel did a fine job fixing the vehicle and keeping me informed about the 3 week repair. But the car did come back dirty and there still was no training when i went to pick up the car or since. More

Grate service. I purchased my Land Rover from this dealership and received grate service from Daryl Do Carmo, mark in sales and Cherry Phongpradith in Finance. Thank I purchased my Land Rover from this dealership and received grate service from Daryl Do Carmo, mark in sales and Cherry Phongpradith in Finance. Thank you. More

Great Sales Staff My sales representative was Will Foster, who made the lease of a new RR so easy. I give him full credit for my deciding to lease a new RR, since I had My sales representative was Will Foster, who made the lease of a new RR so easy. I give him full credit for my deciding to lease a new RR, since I had been to another dealer who overcomplicated the price and transaction. I have leased four RRs over the years and this new one is clearly the best. It arrived early and was exactly the way I had designed and envisioned it. If you want to consider a new RR, call Will foster at San Diego RR. He is really a lot better than others. More

Worst buying experience ever This was by far the worst car buying experience of my life. It’s so unfortunate to have this kind of experience with a brand like Land Rover. The GM D This was by far the worst car buying experience of my life. It’s so unfortunate to have this kind of experience with a brand like Land Rover. The GM David is unresponsive and doesn’t care about the quality of service the dealership has. I had to sign finance papers three times because of mistakes. Countless hours wasted and Land Rover San Diego should be ashamed of themselves. I hope to never set foot in that dealership again. I will travel to Carlsbad to avoid this dealership. More

kniwledgeable Took time to make sure I was satisfied. Very professional. Worked with me to make sure that if any problems came up he would be there Took time to make sure I was satisfied. Very professional. Worked with me to make sure that if any problems came up he would be there More