Land Rover Jaguar Main Line

With all of the Covid restrictions our salesman Lee and his colleagues were amazing with letting us test drive and getting the paperwork ready for purchase. Thank you! his colleagues were amazing with letting us test drive and getting the paperwork ready for purchase. Thank you! More

Great experience - Lee is everything you want your car dealer to be!! I almost purchased a new discovery from another dealer and glad I didn’t. I won’t go anywhere else besides Land Rover main line. dealer to be!! I almost purchased a new discovery from another dealer and glad I didn’t. I won’t go anywhere else besides Land Rover main line. More

Great business. Alex was always thorough, honest and very helpful. Always provided the information I requested, I needed, very straightforward with numbers without any hidden fees, without any playing around helpful. Always provided the information I requested, I needed, very straightforward with numbers without any hidden fees, without any playing around or surprises, which I truly appreciated. Additionally, the entire staff was super helpful with paperwork and date flexibility which made my life easier and the deal smoother. More

I live in New Jersey but i decided to bring my vehicle into the mainline land rover/ jaguar dealership. They truly treat you like family. Great service and very attentive to your needs. Thanks to dave and into the mainline land rover/ jaguar dealership. They truly treat you like family. Great service and very attentive to your needs. Thanks to dave and joe for handling my issues without delay. More

Everyone was very accommodating while they replaced my rear left tire that got punctured and went flat. One young gentleman even came out and gave me a chair so I didn’t have to sit on the curb rear left tire that got punctured and went flat. One young gentleman even came out and gave me a chair so I didn’t have to sit on the curb More

My car was in for inspection and a minor service. Friendly staff (always) - easy, efficient process! I was impressed with the electronic updates and service approval. Friendly staff (always) - easy, efficient process! I was impressed with the electronic updates and service approval. More

Great service. Friendly service people. Worked with me to schedule service and get me a loaner car when they were very busy and based around my limited availability. schedule service and get me a loaner car when they were very busy and based around my limited availability. More

excellent emergency help with my non-starting vehicle. friendly staff and same day service with loaner provided! as a client for over 20 years, i highly value this level of support. friendly staff and same day service with loaner provided! as a client for over 20 years, i highly value this level of support. More

Excellent Service We have been coming here for years, we have two LR4, the service has been excellent. Customer Service and quality work is why we keep buying LandRover We have been coming here for years, we have two LR4, the service has been excellent. Customer Service and quality work is why we keep buying LandRovers More

Never Again I might buy another vehicle from LR MainLine, but I will never take it to be serviced at their establishment again. I took my RR Sport in for insp I might buy another vehicle from LR MainLine, but I will never take it to be serviced at their establishment again. I took my RR Sport in for inspection in May. Joe quoted me nearly $2500 to have it inspected; $170 for inspection, $750 for 80K mile service (it only had 52K miles), and another $1,300 for arm bushings and associated work. When I balked at the price for the arm bushing work, Joe agreed to let me take it to my local mechanic (who charged me $700) and then bring it back for LR MainLine to put the inspection sticker on the vehicle (which I paid for). After my local mechanic was finished, I brought the vehicle back to LR MainLine and was told that they needed to confirm that it was done properly. Fair enough. 30 minutes later, I was told that there is a nail in my tire and that they would not finalize the inspection unless I paid $300 to have it replaced. They also told me that they did not have the tire in stock and that I would need to come back at the end of the day to get my vehicle. I asked to speak to the manager and he told me that the nail in the tire constituted a safety issue as defined by his certification as a state inspector. Interestingly enough, in Subchapter E of the PA State Vehicle Equipment and Inspection Regulations document (Section 175.80e1), there is nothing about a failing an inspection due to a nail in a tire. There are, however, 22 reasons why tires could fail inspection, but the word 'nail' is never mentioned once. Bottom line: When a service advisor is paid commissions on the work performed in their garage and they don't value your patronage, you can expect to pay for unnecessary services. And, hey, most people who can afford a Range Rover or a Jaguar probably don't care enough to question it, which is probably why the behavior exists in the first place. As for my personal situation, I probably would have just paid the $300 if I didn't have to drive to/from the dealership for a third time...but being rung through the ringer for such a trivial thing was unfair. I won't be back. More