Land Rover Jaguar Main Line
Wayne, PA
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Fantastic dealership! My experience at Land Rover / Jaguar Main Line was exceptional as always - this is my third car from this dealership. I recently leased a 2018 Jaguar My experience at Land Rover / Jaguar Main Line was exceptional as always - this is my third car from this dealership. I recently leased a 2018 Jaguar Sportbrake S, and beautiful and remarkably capable car. Bryan made the process seamless from start to finish, no pressure, all service - he's a knowledgeable sales person and a an avid car guy. He then tagged in Andrew Wander, head of service, to assist me with some trim pieces I wanted to change out for appearance. Tak Paperillo runs one of the best auto dealerships in the greater Philadelphia area - an exceptional, customer-focused sales experience supported by first rate service after the sale. This is not my last car from this dealership! More
Yearly check Everything was great accept the car wash.The outside of my car looked awful. I really liked that they could fit me in on a Saturday morning. Everything was great accept the car wash.The outside of my car looked awful. I really liked that they could fit me in on a Saturday morning. More
Outstanding customer service Tyler Bent and Bob Jackson demonstrated outstanding customer service. Their service is always very personable and their attention to detail and client Tyler Bent and Bob Jackson demonstrated outstanding customer service. Their service is always very personable and their attention to detail and client satisfaction is extremely high. Thank you! More
So quality level execution was poor overal So the part ordered was not correct leading to delay and compounded by a snowstorm requiring to keep my car for 8 days. Then for some reason after dr So the part ordered was not correct leading to delay and compounded by a snowstorm requiring to keep my car for 8 days. Then for some reason after driving out to pick up the car in the course of fixing the door and then routine maintenance something happened to the radio / phone as no sound was available - identified as I was driving the car away from the dealer - I had to return it. That led to another 3 day delay and as a result 11 days with a rental and rental insurance cost that ended up being ~$300 (should have no more than $60 plus tax). In lieu of the issue, the car was fixed and brought to my work which was helpful, but in resetting the system, noticed that the car is asking me to bring it in for service again - frustrating. Also I notice that the door that was repaired is slightly rattling and did not do that before the fixing of the lock. I love Jaguar Brand - Owned and X Type, XK, now and XJ and leased my wife the F Pace - this is certainly a rare occurrence in my history with the dealer, but given the out of pocket impact on the rental and ~$1700 to get it fixed, it was not a good experience or the quality you expect from a such a Top notch Brand. More
Purchasing a vehicle couldn’t have been easier! Purchasing car could not have been easier or gone more smoothly or quickly. Thank you!! Was able to get everything sorted out in advance over the pho Purchasing car could not have been easier or gone more smoothly or quickly. Thank you!! Was able to get everything sorted out in advance over the phone. More
Pleasant as Always This is my second Range Rover and I've taken them to this dealership for all of its maintenance. Though a bit high, they will try to work with you. This is my second Range Rover and I've taken them to this dealership for all of its maintenance. Though a bit high, they will try to work with you. Won't go anywhere else. More
scheduled service The service reps are courteous, professional, and understand my time demands. they made this service easy for me. I also appreciate the fact that my c The service reps are courteous, professional, and understand my time demands. they made this service easy for me. I also appreciate the fact that my car was nicely cleaned when I picked it up. More
Scheduled Service Courteous and professional service, all were welcoming and friendly. The crew was respectful of my time (although picking up loaner took an hour, fail Courteous and professional service, all were welcoming and friendly. The crew was respectful of my time (although picking up loaner took an hour, fail there). Work was well done and right on the value quoted. I'll be back again. More
Thorough Tak provided and expedited my from lease to purchase effectively. Alyssa is knowledgeable in the finance department. Nelia was pleasant and knowledg Tak provided and expedited my from lease to purchase effectively. Alyssa is knowledgeable in the finance department. Nelia was pleasant and knowledgeable. Great team at LR main line. More
2018 Jaguar FPace We had an amazing experience working with Neila Mooney and team at Land Rover Jaguar Main Line. From the moment we walked through the doors until the We had an amazing experience working with Neila Mooney and team at Land Rover Jaguar Main Line. From the moment we walked through the doors until the moment we drove off the lot and beyond. Thank you so much for making this purchase such a fun and enjoyable experience. More