Back

Land Rover Jaguar Main Line

Wayne, PA

4.8
1,347 Reviews

325 E Lancaster Ave

Wayne, PA

19087

Directions

By Type

Showing 1,347 reviews

July 30, 2018

Courteous and friendly Nelia absolutely worked to make sure I got what I was looking for at the right price. She was easy to work with, responsive and friendly. I would send More

by KATIESCRIVNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Brown, Adam Forland, Nelia Mooney
July 30, 2018

Simonizing I selected to have my car simonized when I purchased it. The Mainline dealership provided a loaner or the option of having a pick up. I chose the loa More

by CW2126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Brown, Andrew Wander, Ron denBroeder
July 29, 2018

Poor customer drop off/pick up & services not approved Took dealership 45 mins. To pick me up 1.4 miles away from the shop. I was also billed for services I did not request or approve before they performed More

by Janet55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Arman Boursalian
Aug 17, 2018 -

Land Rover Jaguar Main Line responded

Hi Janet, Please allow me the opportunity to review this situation. It seems very out of character for Arman to be unethical and combative. We strive to provide a very pleasant and friendly experience. Please call me to discuss. Thank you, Bob Jackson - Service Director - 610-520-2000 ext 362

July 26, 2018

Car detail NOT A+...Giorgi very helpful!!! Detailing to took car in for gets a D rating however Giorgi returned my car went over options thoroughly and very helpful A plus rating More

by LISABRUNSON83
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giorgi Surabischwili
July 25, 2018

Great purchase experience Excellent professional service. Bryan got us the car we wanted, Everyone very easy and a pleasure to deal with making the entire purchase experience More

by E Schwarz
Recommend Dealer
Yes
Employees Worked With
Jenna Jones, Bryan Durkan
July 25, 2018

Very complete and easy Very friendly and up front with all pricing and trade in. Rob was excellent and answered all questions quickly. Trade in process was easy and a fair More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tak Papariello, Jenna Jones, Ron denBroeder
July 24, 2018

Friendly, but lacked knowledge of vehicle specs Friendly, but lacked dealership knowledge of product leading us to buy a vehicle that didn’t suit our needs. I recommend dealership invest in employe More

by JOCELYNSTAHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tak Papariello, Jenna Jones, Giorgi Surabischwili
July 24, 2018

Great experience Brian Pham and George Weldon made this purchase a wonderful experience. I do not know if this would have happened if it were not for their knowledge More

by JKEATING43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Jones, Brian Pham, Jeff Madden, George Weldon
July 24, 2018

Great experience Ron was great. He was knowledgeable about the cars and was very patient with us going back and forth between different models. Alyssa made the financi More

by MJC1270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Brown, Ron denBroeder
July 23, 2018

Not what I would expect Had my vehicle in for inspection. In addition, needed new front tires and alignment. When I picked it up, horrible noice from broken fan blower. N More

by JAGEHRET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Arman Boursalian
Aug 17, 2018 -

Land Rover Jaguar Main Line responded

I am sorry to hear of the unexpected problem that led to a return visit and an unwashed car. Our goal is to fix vehicles right the first time. If you would like to give me a call, please do. Thank you, Bob Jackson - Service Director - 610-520-2000 ext.362

...
110
...