Land Rover Jaguar Main Line

Mckeever's LR 2 The car engine was turn off for unknown reason. It was found that one of lines was damaged. Joe was able to fit the car in for service even with two The car engine was turn off for unknown reason. It was found that one of lines was damaged. Joe was able to fit the car in for service even with two Techs out on vacation. More

Disappointment While the service staff is generally very courteous and knowledgeable, I have had several unpleasant experiences ranging from billing questions and to While the service staff is generally very courteous and knowledgeable, I have had several unpleasant experiences ranging from billing questions and to not identifying stated mechanical problems once my vehicle in is the shop. I am also taken back by the service writer suggesting that I locate and go to a body shop to get touch up paint (since my paint color is not available). How is it that I purchase a vehicle in the $90,000 price range and no touch up paint from the factory is available....Disappointing! Thank you Tak for taking time away from your General Manager responsibilities to address my concerns...also than to Jessica (service desk) for your courteous "customer friendly" approach. More

Simple and easy! Buying a car is simple, Mike and his team ensure it while being courteous of your time and providing exceptional customer service. Good people, will Buying a car is simple, Mike and his team ensure it while being courteous of your time and providing exceptional customer service. Good people, will be a long time customer. More

Joe Sheller my service rep is fabulous. Joe Sheller provides great customer service. It’s always easy to schedule an appointment, and my car comes back clean. With exception of pricing which Joe Sheller provides great customer service. It’s always easy to schedule an appointment, and my car comes back clean. With exception of pricing which tends to be high, I’m a very please client. More

Best Service Ever The Jaguar Service was, as usual, efficient, prompt and as advertised. They always go the extra mile to check everything on the car, and they call to The Jaguar Service was, as usual, efficient, prompt and as advertised. They always go the extra mile to check everything on the car, and they call to let you know their progress and anything ne wthat may have come up. More

Service is Great. Thank you to Joe for continued great service. He is always so great to work with. Explains everything well. Provides great communication. Returns the Thank you to Joe for continued great service. He is always so great to work with. Explains everything well. Provides great communication. Returns the car in great condition. More

Electrical problems I took my car into the shop for routine maintenance, oil change etc. had been running fine. Came back and engine light was on (a new issue, after comi I took my car into the shop for routine maintenance, oil change etc. had been running fine. Came back and engine light was on (a new issue, after coming from dealer). Drove well for two weeks and then would not start, battery dead. Towed to dealership. Initially told battery was replaced. Ultimately found out later that this was simply recharged. Car delivered back on a Thursday. Would not start on Sunday, was going to take to the beach, battery again dead. Needed to be towed. Told battery now replaced. Car brought back on Wednesday. Next day low battery light on! By next few days, car again dead, needed tow. Initial explanation it was felt that I don’t drive it enough. Service technicians have been very courteous and professional. Valet pick up has been very helpful. However, now problem is beyond service and need upper management to address a car that may ultimately be a lemon. Disappointing... not what I would expect from a performance car like F type R. I am hopeful the dealership will deliver a luxury brand experience. More

Fabulous experience! I recently purchased my first Land Rover and I couldn't be happier. Working with Lee Benedette was an absolute pleasure. He made the entire experienc I recently purchased my first Land Rover and I couldn't be happier. Working with Lee Benedette was an absolute pleasure. He made the entire experience easy, enjoyable and fun (yes, I just said "car buying was fun"). More

Range Rover Sport Always a pleasure working with ML Land Rover. I’ve been with them for 10+ years and now 3 vehicles. Attention to detail is second to none. Always a pleasure working with ML Land Rover. I’ve been with them for 10+ years and now 3 vehicles. Attention to detail is second to none. More

Just not worth it I had a bad service experience last year, since closest JLR dealer (and i have 4) decided to give one final chance. Sadly, extremely disappointed, I I had a bad service experience last year, since closest JLR dealer (and i have 4) decided to give one final chance. Sadly, extremely disappointed, I will drive the extra 15 miles to West Chester or Willow Grove in the future. Thank you for the massive dissappointment More