Back

Land Rover Hunt Valley - Service Center

Cockeysville, MD

4.5
114 Reviews

114 Reviews of Land Rover Hunt Valley - Service Center

Sort by
March 31, 2023

The service professionalism was amazing. The wait time was not too bad and I was fully informed the full step of the way. The waiting area remainders me if a hospital More

by D3tral
Recommend Dealer
Yes
Employees Worked With
Adrian
Apr 04, 2023 -

Land Rover Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 17, 2023

The worst experience I’ve ever had with a dealership period much less a “premium” vehicle dealership. Communication is NON EXISTANT. My vehicle could have been complete in 2-3 days (4 max) but it was More

by jfruhling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Mar 20, 2023 -

Land Rover Hunt Valley responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (410) 999-1235 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 05, 2023

Service Dept, was outstanding. Can’t say enough on how great I was treated, and the issue with my vehicle dealt with in a timely manner. More

by Ericrunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name offhand. Originally from Poland.
Mar 09, 2023 -

Land Rover Hunt Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 27, 2023

They do an excellent job both in sales and service, very professional. I have purchased vehicles from them and have all of them serviced there More

by bmiddleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Mar 04, 2023 -

Land Rover Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 23, 2023

Had battery put in great service Pleasant experiance will recommend the service and service advisor More

by kathiezarzecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Feb 26, 2023 -

Land Rover Hunt Valley responded

Hi Kathiezarzecki, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Land Rover Hunt Valley and we hope to be of service again in the future.

January 25, 2023

I like how they send you a video of the work that needs to be done. George in service is very efficient. More

by DDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jan 29, 2023 -

Land Rover Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 12, 2023

I took my Velar for service at Land Rover Hunt Valley a few times for software upgrade, connectivity issues and was forced to reschedule a few times (no explanation of anything, except that we are busy) un More

by poverniV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Rosetti
Jan 17, 2023 -

Land Rover Hunt Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2023

I dropped off my car on a wed night drop I got a text Thursday that they were performing a diagnostic on the car i had written a note on the issue i had with the coolants light staying on i called a min More

by Dprout2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jan 06, 2023 -

Land Rover Hunt Valley responded

Hi, we are deeply disappointed by your experience at Land Rover Hunt Valley. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (410) 999-1235.

May 20, 2022

I replaced the turbo on my Range Rover myself as the factory turbo is welded together and it cracked which is very common. When I finished it wasn't working quite right so I took it Land Rover Hunt Vall More

by drak33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George
May 22, 2022 -

Land Rover Hunt Valley responded

Hello, we are deeply disappointed by your experience at Land Rover Hunt Valley. If you'd like, please contact our General Manager at (410) 999-1235. We'd appreciate the chance to make your experience a positive one.

April 03, 2022

I had a appointment for eight AM I arrived at 8AM It took Almost 3 hours to finish my truck and it was for a factory recall More

by grandmagarrett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get name, Lori Connolly
Apr 05, 2022 -

Land Rover Hunt Valley responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (410) 999-1235. We would appreciate the chance to turn your experience around.

...
6
...