Land Rover Hunt Valley

Ms.Pamela was awesome and very efficient. She made the process quick and effortless and went above and beyond to make everything go smoothly! We love our Land Rover discovery! We highly recommend you go t process quick and effortless and went above and beyond to make everything go smoothly! We love our Land Rover discovery! We highly recommend you go to Ms.Pamela if you’re considering buying a new vehicle. More

Good scheduling. Staff is very friendly. Some communication with the people could be more efficient. Staff is very friendly. Some communication with the people could be more efficient. More

The service professionalism was amazing. The wait time was not too bad and I was fully informed the full step of the way. The waiting area remainders me if a hospital The wait time was not too bad and I was fully informed the full step of the way. The waiting area remainders me if a hospital More

The worst experience I’ve ever had with a dealership period much less a “premium” vehicle dealership. Communication is NON EXISTANT. My vehicle could have been complete in 2-3 days (4 max) but it was period much less a “premium” vehicle dealership. Communication is NON EXISTANT. My vehicle could have been complete in 2-3 days (4 max) but it was there over two weeks. I am not going to get into the warranty thing. If it wasn’t for me personally calling and following up about my warranty (with the warranty place not the dealership) I believe my vehicle would still be sitting there. In addition they tried to literally xxxx me on pricing. I completely get and understand how service fees/pricing works however in this case not the warranty and another (Respectable Land Rover Dealership that I deal with) told me that what they were charging for labor time was beyond absurd. I’ve been going to and using this dealership since it was Frankel Cadillac, I have had my Jags handled here, this is my first Rover and I promise you I will drive 20 more minutes it takes me to get to the other Range Dealership to do all of my future service and purchases. I could go on a lot further but I don’t feel like typing a novel. Simply the worst experience ever in my years of dealing with “higher end” dealerships. If I was oblivious to things my vehicle would still be there and I would have been charged over 30% more for zero. Lesson learned - never again. More

Kenny was on point and precise. The Gm was awesome and came to offer assistance and the finance manager was very informative and patient with us. The Gm was awesome and came to offer assistance and the finance manager was very informative and patient with us. More

Overall Great experience. Staff is very helpful and Polite. My Salesman Paul was super helpful and made the purchasing process very smooth. Staff is very helpful and Polite. My Salesman Paul was super helpful and made the purchasing process very smooth. More

Service Dept, was outstanding. Can’t say enough on how great I was treated, and the issue with my vehicle dealt with in a timely manner. Can’t say enough on how great I was treated, and the issue with my vehicle dealt with in a timely manner. More

Great service! Great staff! Very responsive…they got us in and out very quickly! Great dealership! Great staff! Very responsive…they got us in and out very quickly! Great dealership! More

They do an excellent job both in sales and service, very professional. I have purchased vehicles from them and have all of them serviced there professional. I have purchased vehicles from them and have all of them serviced there More

Had battery put in great service Pleasant experiance will recommend the service and service advisor recommend the service and service advisor More