Land Rover Hunt Valley

Worst customer service and response time ever for any dealership I have ever been to. There is no care nor any concern nor any accountability when they mess up. I miss going to Land Rover Annapolis the dealership I have ever been to. There is no care nor any concern nor any accountability when they mess up. I miss going to Land Rover Annapolis they are the BEST!!! More

Adrian McKay was my Service Representative, did a fantastic job from start to finish. He kept me informed and helped me make the best decision for repairs. Thank you for making this service visit rem fantastic job from start to finish. He kept me informed and helped me make the best decision for repairs. Thank you for making this service visit remarkable! More

I have been extremely happy with the care and attention I receive for my Range Rover. George is very easy to work with. Thank you for the excellent service. 5 stars! receive for my Range Rover. George is very easy to work with. Thank you for the excellent service. 5 stars! More

I have purchased my last three cars from this dealership and have taken my cars in for service here since 2006. I have always had great service from both the sales and the service team. I was VERY disappo and have taken my cars in for service here since 2006. I have always had great service from both the sales and the service team. I was VERY disappointed to find out the dealership does not provide loaner cars. I called 3 times asking for a loaner and they said they would call me back when one was available - but I never received any calls. When I finally broke down and decided I would live with the "situation", I saw the sign in the dealership saying "no loaners". The dealership should reimburse me for my rental, but instead I will just buy my next car from another dealership (my wife never has issues with loaners from the Audi store down the street. To pay what I paid for my car and not have a loaner available when service is needed is ridiculous. More

Buying our Defender was easy thanks to Kenny Winston. He was professional and kind and made sure I understood all the great features of my new car. He was professional and kind and made sure I understood all the great features of my new car. More

It was not a complicated visit but the dealership handled my appointment professionally and timely. my appointment professionally and timely. More

George Zarzecki was very pleasant, professional, and thorough. He explained every service option and went out of his way to address my concerns and fully answer questions. The mechanic, Chris Baker sent thorough. He explained every service option and went out of his way to address my concerns and fully answer questions. The mechanic, Chris Baker sent a detailed video of what was done and his recommendations. I appreciated such great communication from both of these gentlemen. More

George Zarzecki is always helpful. He always explains things clearly. I would send a friend to him. He always explains things clearly. I would send a friend to him. More

I received an excellent customer service at Land Rover Cockeysville, MD. I would like to especially thank Mr. William Keys (GM), Mr. David Haines , Mr. Matt Baker, and Mr. Eric Turziak. I greatly apprecia Cockeysville, MD. I would like to especially thank Mr. William Keys (GM), Mr. David Haines , Mr. Matt Baker, and Mr. Eric Turziak. I greatly appreciated the ride Mr. David Haines gave me in his personal vehicle while patiently answering all of my queries. The financial process moved very smoothly as well. More

Vehicle is pre-owned, Melina (service advisor) was able to update the listed owner and get the windshield leak taken care of under manufacture warranty. communication was good; Technician put together a vi to update the listed owner and get the windshield leak taken care of under manufacture warranty. communication was good; Technician put together a video going over the car, showing and explaining where the issue is and various aspects of the vehicle, tire and brake wear, etc. More