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Land Rover Hunt Valley

Cockeysville, MD

4.6
198 Reviews
Land Rover Hunt Valley is the premier destination for Land Rover and Range Rover shoppers in the Baltimore, Towson, and Cockeysville areas. Located in the Hunt Valley area just north of Baltimore, our state-of-the-art showroom is easy to find and access. Whether you're a longtime Land Rover owner or are experiencing a Land Rover for the very first time, we look forward to showing you what a new or pre-owned Land Rover can do for you.
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10260 York Rd

Cockeysville, MD

21030

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Showing 198 reviews

January 06, 2021

I saw a new Jaguar that is hard to find and was heavily discounted. I contacted their salesman. When Ken Winston called me back, he was very casual and i thought it was a wrong number as opposed to a Jagua More

by carlsjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Winston
Jan 07, 2021 -

Land Rover Hunt Valley responded

Carl, Your complete satisfaction is our number one goal. However, there were several factors omitted from your review. From our original contact, we agreed to your request of bringing the vehicle to you to see and drive. We also agreed to do a remote appraisal for your trade so we could structure figures that would be acceptable by both parties and to ensure transparency. We sent you preliminary numbers, but you wanted to continue negotiating without giving a firm commitment to purchase until all was agreeable to you. This is understandable, but we had multiple clients committing to the car as well for the advertised number. We are sorry that we could not come to terms and we wish you well in your vehicle search.

January 04, 2021

Working with Bill to get my car serviced was easy and efficient. I will definitely recommend this service department to friends and family who own a Land Rover. More

by mrsbloomer23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Jan 07, 2021 -

Land Rover Hunt Valley responded

Thank you so much for your great feedback! We're glad Bill made it so enjoyable to service your Land Rover. We're happy to have you in our Land Rover Hunt Valley family!

November 26, 2020

Adrian did an excellent job coordinating my car service between the repair shop and body shop. They also check other items needing attention. I give him 4 🌟 s More

by Sydney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Nov 30, 2020 -

Land Rover Hunt Valley responded

Hi Sydney, Thank you for your feedback. We're so glad Adrian assisted you with your service and repair needs. Thank you for choosing Land Rover Hunt Valley.

November 13, 2020

I am pleased yet again with this Dealership. They are courteous, friendly and efficient at handling all issues. I had an issue that was covered by warranty and they explained everything, gave an accurat More

by Captere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McCauley
Nov 19, 2020 -

Land Rover Hunt Valley responded

Hi Captere! Thank you for sharing your feedback! We're glad you had a 5-star experience with our service department. Thank you for choosing Land Rover Hunt Valley!

November 07, 2020

Have never had the best experience at this dealership. They lost a sale to us and service takes 4ever...Sad. Poorly run...great location, but worth driving further to feel better served as a customer... More

by Hunter
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian
Nov 19, 2020 -

Land Rover Hunt Valley responded

Hi Hunter, We're really sorry to read your review. We want all of your visits to be 5-star and we're sorry you felt as if we didn't exceed your expectations. If you'd like to contact us regarding your review, please contact Bill Keyes, GM at 410-666-6060. Thank you.

November 06, 2020

Excellent service. Kyle answered all of my questions and then some. Will definitely be returning for my services to this location (Jaguar & Land Rover @ Hunt Valley). More

by deonne77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Armstrong, Lori Connolly
Nov 09, 2020 -

Land Rover Hunt Valley responded

Thank you for taking the time to post your review. It's our goal to ensure you always receive 5-star service. Thank you for your kind words regarding Kyle!

November 01, 2020

Pamela and bill were absolutely amazing. I will never buy a car at another dealership. The experience was flawless I realize that this is what true customer service is supposed to be like. I really didn’t More

by Djalakas25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Connolly
Nov 02, 2020 -

Land Rover Hunt Valley responded

Wow! Thank you for sharing your feedback! We're so glad Pamela and Bill made the buying process such a fantastic experience. Enjoy your new Range Rover and thank you for giving us a chance!

October 30, 2020

Poor customer service, made appt over 2 weeks ago was told would have loaner car, when I arrived @ 9:00 am was told no loaner because car was not purchased from them, they called lyft service to take me More

by Regina
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian
October 08, 2020

This is our second car purchase and same sales consultant. We were very pleased with Pam so when we wanted to upgrade, we contacted her More

by VBanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Keyes
Oct 12, 2020 -

Land Rover Hunt Valley responded

Hi VBanks! Thank you for sharing your feedback. We're so happy to read that Pamela made the buying process so easy. Thanks for choosing Jaguar Land Rover Hunt Valley!

October 03, 2020

Adrian & Bill in the service department were very helpful and my service needs were addressed the same day I dropped my vehicle off for service. My vehicle was clean upon being returned to me. Ad More

by DB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian, Bill and Paul
Oct 12, 2020 -

Land Rover Hunt Valley responded

Hi DB, Thank you for sharing your feedback. We're so happy to read that Adrian, Bill & Paul was so helpful throughout the service process. Thanks for choosing Jaguar Land Rover Hunt Valley!

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