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Land Rover Hunt Valley
Cockeysville, MD
198 Reviews
Land Rover Hunt Valley is the premier destination for Land Rover and Range Rover shoppers in the Baltimore, Towson, and Cockeysville areas. Located in the Hunt Valley area just north of Baltimore, our state-of-the-art showroom is easy to find and access. Whether you're a longtime Land Rover owner or are experiencing a Land Rover for the very first time, we look forward to showing you what a new or pre-owned Land Rover can do for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 198 reviews
December 10, 2021
The cost of service at this dealership is outrageously high. After getting a quote for repair of an alternator for a Range Rover Supercharger I proceeded to get two more quotes from reputable repair shop high. After getting a quote for repair of an alternator for a Range Rover Supercharger I proceeded to get two more quotes from reputable repair shops, even one that specializes in Range Rover repairs and both quotes were less than half of what was quoted at this dealership. Repair work in the past has been good no worries in that area but the same work can often be accomplished for much less expense. More
by abailey931
Employees Worked With
Lori Connolly
December 09, 2021
We have had a great experience with sales, where this dealership falls short is in their service area . Recently had to have a tire replaced and had to contact them a couple of times to see if they could dealership falls short is in their service area . Recently had to have a tire replaced and had to contact them a couple of times to see if they could get tire and again to see when it would be ready …. Also was supposed to get a (5 ) ? Point check ( not sure this is the correct number) as well as having them put wiper fluid in my car. Neither of these were done , and when I received the car back my dashboard error messages were lit up like a Christmas tree. How did they start my car and bring it around for pick up and not see this? Very disappointed and frustrated that I now I will be without my car again to have fixed what they should of done the first time! More
by pawls_swivel.08
Employees Worked With
Lori Connolly
September 24, 2021
Only concern is not being able to get a loaner when needed while car is kept for more than a day. This was a perk that was discussed when we purchased our vehicle. Vehicle status communication would be needed while car is kept for more than a day. This was a perk that was discussed when we purchased our vehicle. Vehicle status communication would be appreciated. More
by Parknow64
Employees Worked With
Lori Connolly
September 10, 2021
Brought my car in for service, Very attentive service writers. had my vehicle in and out as promised. Always great service here. Car was cleaned after work. writers. had my vehicle in and out as promised. Always great service here. Car was cleaned after work. More
by MK
Employees Worked With
Grant Monks
September 09, 2021
I cannot understand HOW this dealership has such sparkling reviews, unless they've paid for them or these reviews are fake. Since Mr. Frankel isn't there anymore, the only concern they have is to ta sparkling reviews, unless they've paid for them or these reviews are fake. Since Mr. Frankel isn't there anymore, the only concern they have is to take your money no matter how you feel. Recently, I've again had to return my Range Rover for warranty work and tried to call in-for 2 days. The service advisor said they've been instructed to NOT answer the phone. I guess the Service Manager is too good to work for his paycheck and provide the service a six-figure, luxury car buyer should get. Again, these reviews could NOT be real. I suppose that if I did exactly what Land Rover Hunt Valley told me to and did everything their way, and didn't care that I spent 150k on this car, I would probably give a good review too. I have found this staff to flat-out lie to me. Additionally, they have turned the staff over several times because of how poorly the dealer management is. This is real, inside information. You don't even want me to get started on the poor-quality autos that Land Rover makes. More
by tturner
Employees Worked With
Service, General Manager, Service Manager, Sales Manager
September 06, 2021
Staff was very friendly and courteous. The salesman and finance manager made the buying process easy and convenient for me. They extended the offer to answer any questions or show features of the car to me finance manager made the buying process easy and convenient for me. They extended the offer to answer any questions or show features of the car to me any time after the purchase. More
by Carynbrookman
Employees Worked With
Matt Baker
September 02, 2021
The service team is always so helpful and work hard to communicate whether status of your car’s repair work. Everyone is so friendly and professional too! communicate whether status of your car’s repair work. Everyone is so friendly and professional too! More
by KK
Employees Worked With
Adrian, Bill
September 01, 2021
Worst service ever the advisor communication was poor never answers the phone doesn’t return your messages. Got charged over 3000. And vehicle still isn’t fixed never answers the phone doesn’t return your messages. Got charged over 3000. And vehicle still isn’t fixed More
by Reddevil0625
Employees Worked With
Kyle
August 23, 2021
Perfect perfect dealer communication everything was done as it was too as I was told everything was done as a expected a fantastic job by all as it was too as I was told everything was done as a expected a fantastic job by all More
by Ucent5
Employees Worked With
Kyle , grant, bill and paul and everybody was perfect, Lori Connolly
