Land Rover Houston North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 198 reviews
Overall, my experience with LRHN was quite mixed. On the positive side, I found their service to be excellent, the quality of cars impressive, and the contact person, Jon, was genuinely amiable and h On the positive side, I found their service to be excellent, the quality of cars impressive, and the contact person, Jon, was genuinely amiable and helpful throughout the stages of the purchase process. However, my enthusiasm took a downturn when the manager pushed for an extended warranty packages. Upon declining, the attitude of the staff, particularly the manager, shifted noticeably towards arrogance. It's disheartening when a pleasant interaction turns sour due to pressure tactics. Furthermore, the promised complementary full tank of gas, car wash, and seats cleaning were not included during the car inspection. This inconsistency between promise and delivery left a sour taste in an otherwise satisfactory experience. In conclusion, while I appreciate the good aspects of my experience with LRHN, such as excellent service and quality cars, the pushiness towards purchasing extended warranties and the failure to fulfill promised extras post-inspection were significant disappointments. I hope the dealership addresses these issues to maintain customer satisfaction in the future. More
Best car purchase experience every time. Repeat performance by LRHN Alex Nasledov...a class act on all levels. Simply the best of the best. Repeat performance by LRHN Alex Nasledov...a class act on all levels. Simply the best of the best. More
Purchase of a new '24 Land Rover Sport with the help of Donna Watkins. She was extremely helpful and made the entire experience a delight. Provided me with unbelievable service and knowledge of the product Donna Watkins. She was extremely helpful and made the entire experience a delight. Provided me with unbelievable service and knowledge of the product. Very professional! More
Steven was great, helped us through the process and has been excellent at communicating. He made us feel welcomed and comfortable with our new vehicle purchase! been excellent at communicating. He made us feel welcomed and comfortable with our new vehicle purchase! More