Land Rover Houston North

I am extremely pleased with my Range Rover Sport and very impressed with Land Rover Houston North. My husband previewed a car he thought I would like. When I went to the dealership to make the purchase, he impressed with Land Rover Houston North. My husband previewed a car he thought I would like. When I went to the dealership to make the purchase, he was not able to attend. Regis was great at explaining everything and when my husband had some follow-up questions, Regis addressed these concerns via telephone. Anthony was great with the demonstration of the vehicle features, including rock climbing, which excited my son. I received a wonderful thank you letter. When I returned to pick up my registration documents and license plates, I received just as much attention as when I was interested in making a purchase. The customer service is excellent. After visiting several dealerships, I am glad we settled on Land Rover Houston North. More

My wife and I are having a horrible experience with this dealership. We went into the dealership at about 12:45 pm on Friday. June, 19, 2009. We did not leave with our Certified Pre-Owned 2007 Range Rover dealership. We went into the dealership at about 12:45 pm on Friday. June, 19, 2009. We did not leave with our Certified Pre-Owned 2007 Range Rover HSE until 7:30 pm. A light on the dash came on during the ride home. We tried to investigate the light, but we were given the manuals for a Range Rover Sport. After contacting the salesperson, we were told that the light was related to tire pressure. I attempted to add air to the tire on Sunday and the valve stem broke. My wife returned the vehicle to the dealership on Monday (3 days later). Darrell agreed to replace the tire with the broken valve stem and give the car another inspection to check the other 3 tires for the same valve stem problem. My wife requested the certification checklist for our vehicle. The checklist revealed that the car was not brought up to standards before we left on Friday, June 19th. Three of the tires were at 3/32” tread and the tire with the broken valve stem was at 4/32” tread. For certification, tires must be at 4/32” tread. Our front brake pads measured 1mm and our rear pads measured 3mm. Only our front pads were replaced. Certification requires that the pads be at least 50% of new. New pads start out at 10-12mm. Our pads were below 50%. When my wife picked up our vehicle from the dealership on Friday, June 26, 2009, she spoke with the general manager Jason Lacher. He agreed to replace the 3 tires that did not meet specs. After reviewing the entire chain of events, we realized that the dealership still did not pay for the tire that had the broken valve stem, and our rear brake pads still do not meet certification requirements. I have left Jason voicemail messages and sent an email stating the unresolved issues that we have with this dealership. If you disregard my experience and still decide to buy a certified pre-owned vehicle from this dealership, be sure to request the checklist for your vehicle and also a list of the measurements required to meet certification. After the general manager received my email regarding the unresolved issues, he opted to just let us return the car rather than doing the proper repairs to bring the car up to the certification standards. We returned the car on Thursday July 2, 2009. The nightmare is over!!!! More

We cannot say enough about Anthony and the dealership. Anthony took care of us from the first minute we sat with him. We were in and out. Got a great deal, apr rate , and a awesome Land Rover. Thank Anthony took care of us from the first minute we sat with him. We were in and out. Got a great deal, apr rate , and a awesome Land Rover. Thank you again Anthony! KEEP IT UP! FOCUS FITNESS STUDIO More

Have a good experience purchasing my LR3 from Jaguar Land Rover Houston-North. Nikki Mojica is a very experience and knowledgeable Sales Associate. She is very professional and does what it takes to meet o Rover Houston-North. Nikki Mojica is a very experience and knowledgeable Sales Associate. She is very professional and does what it takes to meet or exceed customer satisfaction. Although I had a pre-approval to buy from a different financial institution, Nikki and her financial team went out there to get me a better option. I am please for the work Mikki and her team did. The outcome was very positive, and really made this experience hassle free. That is what establishes the difference from other dealers in purchasing a luxury vehicle. More

Anthony was really great. He was very informative, the test drive demonstrating the all wheel drive ability was great. He was not pushy at all gave the facts and anwered all questions. We arrived close to test drive demonstrating the all wheel drive ability was great. He was not pushy at all gave the facts and anwered all questions. We arrived close to closing but he stayed the course until we were done with the whole sale which was after 8pm. He is very knowledgable about the vehicles. He has called several times since my sale to check on me to make sure everything is going well. He has made me feel very comfortable as a lady going into a dealership wanting to purchase a vehicle. I thank him alot it was a great experience. Rebecca was great as well on top of things and very informative on the finance side as well as friendly. More

Overall we had a really nice experience with Anthony. Very organized, quick to return calls and always called when he said he would. There was a minor communication error between Anthony and the Sales Ma Very organized, quick to return calls and always called when he said he would. There was a minor communication error between Anthony and the Sales Manager which was resolved regarding the interest rate we were being offered. After a discussion with Sales, it was resolved. We feel like it was an honest mistake. After we purchased our Land Rover, Anthony had the Service staff meet us after and go over a few items we had questions over. We hope we work with Anthony again. More

Nikki was my sales associate. On the first day she gave me a run down of what they have on stock. We went on a test drive on a pre-owned LR3. I am very impressed how knowledgeable Nikki is about the Land R me a run down of what they have on stock. We went on a test drive on a pre-owned LR3. I am very impressed how knowledgeable Nikki is about the Land Rovers. Her long career and experience with customers showed thru the entire process I went thru buying a car at Land Rover Houston North. Nikki is very courteous professional and willing to not only meet but to exceed customer’s expectations. There were no hassle at any moment, and that is what establishes the difference from buying a vehicle somewhere else. All the Financing Staff at LR Houston North went the extra-mile to obtain the best interest rate available. I picked up my vehicle today (Memorial Day). I am way satisfied on the outcome. My appreciation and respect to Nikki and her team. They really made things happen. Next time when I find myself searching for another vehicle I will not hesitate to knock on their door first. Thank you all. OJM More

I am very satisfied with my purchase. From day one, I am very satisfied with my purchase. From day one, Anthony was very accommodating, informative, and professional. No phone call went unreturned. I am very satisfied with my purchase. From day one, Anthony was very accommodating, informative, and professional. No phone call went unreturned. He structured everything around my situation, my location, and my specifications. I cannot say enough great things about him. He really worked hard to get me the car that I wanted and no stone was left unturned. His manager, Regis was equally accommodating and Rebecca is just a great asset to the finance department. I would recommend anyone to purchase a vehicle there. The atmosphere is friendly and laid back. I will definitely be referring a couple of my friends and colleagues. Thanks Anthony for making this an enjoyable experience. I love my Rover!! More

Stuart Adams made buying the car that I purchased a pleasure instead of a chore. There was no high pressure, just honest dialog on what the price would be. Stuart took the time to explain the benefit pleasure instead of a chore. There was no high pressure, just honest dialog on what the price would be. Stuart took the time to explain the benefits that came with the car and made my daughter (for whom the car was purchased as a birthday gift) feel very special even though we were purchasing a used vehicle. I would recommend this dealership and Stuart Adams in particular to anyone wishing to have a pleasant experience when buying a vehicle. More

We had a great experience. Nikki Mojica was friendly and helped make the car buying experience very enjoyable. She was very patient and answered all of our questions. I would definately recommend her to any helped make the car buying experience very enjoyable. She was very patient and answered all of our questions. I would definately recommend her to anyone looking to buy a new or used vehicle. More