Land Rover Houston North

Everyone says go to the North Store. We have been servicing our Jag for years at the other two locations in Houston. After suffering through all the games while trying to purchase a new LR4, we final servicing our Jag for years at the other two locations in Houston. After suffering through all the games while trying to purchase a new LR4, we finally took their advice. What a difference! Adam was straightforward, no games, and sent us home happy with a new car. We now service both vehicles here as we'll. More

Worst landrover dealership for both sales and service. We live in The Woodlands so this is closest to us. First tried to buy a new LR4 but they said silver was hard to find. We went home did quick Internet s live in The Woodlands so this is closest to us. First tried to buy a new LR4 but they said silver was hard to find. We went home did quick Internet search and found it in Dallas and drove 3 hrs to pick up. Next month tried to buy a new range rover for my husband but sales manager was awful and playing games with financing like we are idiots so he purchased his car next day from Katy dealership. I tried to have LR4 serviced at this location and same circus. 1 1/2 days in servicing with dirty loaner car just to get out to find item they "fixed" was leaking the very next morning all over my driveway. They claimed to have performed a complete 1 year service check as well but still leaking. Took car back in and waited 2 hours when they new I was in hurry. It was done but just sitting in back. When I complained again they said it was coming around. 10 min later I had to walk around myself and tell the guy wiping it I don't have time for a wash especially when it is sprinkling outside. So painful. More

One of the most non professional car dealers I have ever visited. The sales person (Adam) was berated in front of me by the pre-owned manager Rafael. Old car tatics that you would not expect from a high lin visited. The sales person (Adam) was berated in front of me by the pre-owned manager Rafael. Old car tatics that you would not expect from a high line dealer. My trade went up by $5,000 by the time I left, and the price had dropped by $4,000. They sent the sales guy back and forth 6 times before the pre-owned manager came out with an attitude. I never asked for anything more than what they had advertised so WHY ALL THE GAMES??? I purchased at the location in town on Old Katy Road instead, no games, best deal first time out from a great guy named Carson. He said he sees this all the time from the store up north. Finally, as a business man myself I thought the GM would want to know. WRONG. How this guy became in charge of anything other than a garage sale I wonder. He had nothing to say, just sat there on the phone like a bump on a log. Then said if I had not purchased at the other store he would have had more concern. REALLY? No wonder they attract talent like Carson at the other location, who would want to work for this guy other than his angry used car manager and Adam who didnt know anything about the car he showed me. Wow....lost cause. Save time money and frustration, buy something else, or from someone else! RUN!!!! More

This was the smoothest car purchase experience ever! I was in and out of there in two hours, which is amazing to me. I was expecting at least four hours. I never felt pressured and my sales rep, Jennifer was in and out of there in two hours, which is amazing to me. I was expecting at least four hours. I never felt pressured and my sales rep, Jennifer Giovandi, made me feel like a VIP. I received a great price on my trade-in too! The Finance Director, Frank Pecka, was extremely professional, courteous and friendly. I drove out with my new car and a smile on my face. I will definitely come here for future LR purchases. More

Great experience! AL went above and beyond. My battery went dead and AL helped with Tow truck..... Which was there within the hour!! When I arrived at dealership he had loaner car waiting. went dead and AL helped with Tow truck..... Which was there within the hour!! When I arrived at dealership he had loaner car waiting. More

the Range Rover is a great vehicle when it works. unfortunately our had isues regularly and was in the shop often. transmission issues, suspension issues, electrical issues, a/c issues, you name it. unfortunately our had isues regularly and was in the shop often. transmission issues, suspension issues, electrical issues, a/c issues, you name it. three of the issues that were the worst were as follows: the vehicle stayed in the shop for 5 weeks because the dealership at Land Rover Houston North kept getting the wrong part shipped to them from England- guess what, we had not had the vehicle 6 months. the next issue related to the electronic transmission. there was a problem with the computer programming that controlled when the vehicle switched gears. the service guys said that they were aware of the problem and that Land Rover was working to correct it, once it was corrected, they would fix our programming. they also admitted that they were aware of the problem but still sold us the vehicle anyway- thanks for that! as for an extension of the transmission warranty? not a chance. the final straw, and please keep in mind there were many other issues besides the ones i have listed- i picked up my vehicle from Land Rover North Houston after having the oil changed. i got on the interstate and found that my vehicle was shaking violently. when i pulled over i found that they had not tightened the lug nuts and my wheel was about to fall off! i was in sight of the dealership but they made me sit on the side of the freeway for 45 minutes before someone showed up to help me out! their service at LR North Houston is TERRIBLE. also, the lug nut wrench that came with the vehicle doesnt fit the actual lug nuts on the tire! so if you get a flat, you have a useless tool. after the experience with the tire comming off i called their GM. he never appologised, claimed that they did not touch the tires- although rotating the tires is part of the oil change???- and then went on to tell me that i must have bought an aftermarket lug wrench- which i had not. terrible dealership, terrible service, you have heard what happened to me- good luck More

This place is a complete joke. After bringing my Land Rover in multiple times for the same thing they still could not fix it They are not very knowledgeable about the product nor very friendly. Joe The Rover in multiple times for the same thing they still could not fix it They are not very knowledgeable about the product nor very friendly. Joe The so called service manager would not even Return my phone calls nor did the general mgr A.J. giblon. I pray nobody ever goes to this joke of a dealership. And Jaguar and Land Rovers are lemons anyways and I don't see how they stay in business. More

i bought a new range rover evoque dynamic and after few weeks found out that the rear a/c vents are missing, so i called the dealer and asked how did this happened at first my sales person told me they don weeks found out that the rear a/c vents are missing, so i called the dealer and asked how did this happened at first my sales person told me they dont exist in the car which is not true.After 2 weeks of wait i had to call the corporate office of LandRover to notify them and lady i was talking to found out in 30 min that they forgot to install it in the car.I called north land rover and asked for service manager instead the receptionist connected me to my sales rep.Long story short it has been 2 weeks and i am still waiting for a service managers call but he seems to be very busy doing his own things rather than making sure he does whathe is hired for.i think its about time land rover should think of stopping monopoly of one company owning every single dealership in houstonp More

Alex was great we wheeled&dealed and i feel like he was on our side .We got the vehicle we wanted to a T,and even better for the price we wanted . Thank You Very Much... was on our side .We got the vehicle we wanted to a T,and even better for the price we wanted . Thank You Very Much... More

This dealership stepped upand delivered ontheir promise to get me in a vehicle. The vehicle originally working on was sold by another dealer and they went above and beyond to get me in a better vehicle at to get me in a vehicle. The vehicle originally working on was sold by another dealer and they went above and beyond to get me in a better vehicle at the same price. I would highly recommend to everyon to ttravel to Houston Land rover North for there next Jaguar or Land rover purchase. More