Land Rover Houston Central
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Edward was really great! He was very helpful and knowledgeable . Great service department..always a pleasure to visit. He was very helpful and knowledgeable . Great service department..always a pleasure to visit. More
The entire team did an outstanding job! This was my 14th vehicle that I have purchased from various dealers and it definitely was my best experience! This was my 14th vehicle that I have purchased from various dealers and it definitely was my best experience! More
Trevor was Absolutely amazing to work with. He patiently answered all of my questions and was very knowledgeable about the product. He made the car buying experience easy. He patiently answered all of my questions and was very knowledgeable about the product. He made the car buying experience easy. More
Absolutely worst service i’ve ever experienced. Went to drop off my vehicle early in morning with appointment and tried to tell them that i live 3 hours away so please take good care of my car. The Went to drop off my vehicle early in morning with appointment and tried to tell them that i live 3 hours away so please take good care of my car. The engine light was kinda on and off with no any weird sound or anything wrong while running. After diagnosed they gave me whole checklist with everything was OK except the DEF DOSING INJECTOR AND REGERATION FILTER that need to clean because Diesel system may run different also come with unreasonable price almost $600 just for cleaning. Then i wanna know the reason causing problem and they said maybe im not having my cat running at enought speed 75mph on the highway but they dont know that im on the highway 30 minutes every single day to work. Ridiculous and how stupid i still want them to repair. CLEANING SYSTEM took almost all day when dropoff at 8am and get the car back at 6pm. Ok Fine after waiting all day and drove the car back home only 30 minutes on the road then the engine light was on again that make me ao upset. I dont know if the engine could die on the way home so who will take responsibility for us while im driving my wife and kids home. I usually got my service done at north houston dealler with nothing wrong. I dont know why this time i took my carhere and paid for nothing fixed. I will write this review on all of my social media so people could be aware and pick the right place for their service needed. The advisor name was Rolando Flores. Horrible service and i dont know what the technician did to my car. Called them back on next day and he told me maybe my car runs into different error code. Are you trying to steal customer’s money by doing this? Fixing problem for so many time? Wasting their time to ask them coming back and forth to pay for your service? I would Give you ZERO star if i can. I will call mu bank to get my money back i will get my car fixed at another dealer. Never see any Luxury Brand could do this horrible service to customer. Never get my car appraised even i did requested from them. More
My Salesrep was the best . 90% of my of my purchase was via email and Text. And when I arrive at the dealership he showed awesome hospitality. He gave a small Gift for my conce 90% of my of my purchase was via email and Text. And when I arrive at the dealership he showed awesome hospitality. He gave a small Gift for my concern about the small dent on the passenger side of the door. I would love to have a Jaguar Ball Cap . But I would highly recommend him to any of my friends More
Buckle up, folks! I'm about to take you on a wild ride through the twisted world of Land Rover Houston Central Dealership—a place where their idea of a 100-point inspe I'm about to take you on a wild ride through the twisted world of Land Rover Houston Central Dealership—a place where their idea of a 100-point inspection is about as trustworthy as a leaky tire. Hold on tight as I regale you with the absurdity and trickery that defines this automotive comedy of errors. Picture this: I purchased a vehicle from these self-proclaimed experts, fully expecting it to be in top-notch condition. Oh, how wrong I was! Within a blink of an eye, or should I say within 30 days, I discovered a whopping $2,000 worth of motor damage. It's almost impressive how they managed to miss such a colossal issue during their "thorough" inspection. Maybe they were too busy counting their fingers, or perhaps they were playing hide-and-seek with the engine parts. Either way, their incompetence is truly awe-inspiring. But wait, there's more! Brace yourselves for the grand reveal of their hidden surprise—the desperate need for new rotors and brakes, costing me an extra $800. It's like buying a fancy sports car and discovering it's equipped with Flintstone-style braking technology. How these so-called "experts" missed such an obvious flaw is beyond me. Maybe they were too busy admiring the dealership's shiny coffee machine to notice the vehicle's actual functionality. It's as if they have a secret competition to see how many repairs they can squeeze out of unsuspecting customers. Congratulations, Land Rover Houston Central Dealership, you win the gold medal for creative incompetence! Naturally, I tried reaching out to them for assistance. And what did I get in return? The sweet sound of silence. It's as if their customer service department was on a team-building retreat with Bigfoot and the Loch Ness Monster. It took Herculean efforts on my part to finally elicit a response. But hey, who needs prompt customer service when you can play a thrilling game of "Let's Ignore the Customer" instead? Land Rover Houston Central Dealership: where communication is about as reliable as their faulty vehicles. To top it all off, the salesman, sensing the storm of dissatisfaction brewing, promised to talk to the manager about fixing the mess they sold me. But surprise, surprise—the general manager swiftly rejected any notion of providing service for the vehicle. I guess their idea of customer service is akin to a magician's trick, where they make your problems disappear faster than you can say "abracadabra." Bravo, Land Rover Houston Central Dealership, you've mastered the art of deception! In conclusion, dear adventurers, avoid this automotive circus at all costs. Land Rover Houston Central Dealership is like a theme park ride you never wanted to be on—full of thrills, spills, and an overwhelming sense of regret. Don't be fooled by their empty promises and lackluster inspections. Spare yourself the comedy of errors and find a dealership that actually knows what they're doing. Trust me, you'll thank me later when you're cruising down the road without a care in the world, leaving Land Rover Houston Central Dealership in the rearview mirror, where it belongs—just a distant memory of automotive misadventure More
Title: Land Rover Houston Central Dealership: A Shockingly Negligent and Unreliable Establishment Rating: ★☆☆☆☆ Prepare yourself for a cautionary tale of incompetence and deceit at Land Rover Shockingly Negligent and Unreliable Establishment Rating: ★☆☆☆☆ Prepare yourself for a cautionary tale of incompetence and deceit at Land Rover Houston Central Dealership. This review serves as a stern warning to anyone even considering setting foot in this den of ineptitude. Brace yourself for an account of my truly abysmal experience that left me seething with anger and disbelief. Let's start with the audacious claim they make about conducting a meticulous 100-point inspection. What an absolute sham! It's clear that their so-called inspection was nothing more than a half-hearted glance-over, as my recently purchased vehicle suffered from a whopping $2,000 worth of motor damage within a measly 30 days. How can they have the audacity to assure customers of a vehicle's immaculate condition when it's riddled with glaring issues? Their dishonesty knows no bounds. But the deceit didn't end there. Oh no, there's more. I had to endure the shock of finding out that the rotors and brakes were in dire need of replacement, costing me an additional $800 out of my own pocket. These so-called "experts" apparently missed this critical problem during their "exhaustive" inspection. What a farce! It's either their incompetence is monumental or they intentionally concealed the extent of the vehicle's deficiencies to make a quick buck. Naturally, I reached out to the dealership to voice my concerns. However, my pleas for assistance were met with an initial bout of silence. They clearly have no regard for customer satisfaction or basic decency. It took persistent badgering on my part to elicit any kind of response. This level of blatant disregard is utterly despicable. To make matters even worse, the spineless salesman I initially dealt with had the gall to promise that he would speak with the manager about repairing the vehicle. But guess what? The general manager, the supposed authority figure at Land Rover Houston Central Dealership, outright refused to provide any form of service for the shambles they sold me. This is not just incompetence; it's an outright insult to customers' intelligence. Let it be known that Land Rover Houston Central Dealership is an establishment that thrives on deception and apathy towards its customers. I implore you, dear reader, to spare yourself the anguish and financial burden by staying as far away from this sorry excuse for a dealership as possible. Trust me when I say that the promises they make are as empty as their souls. They care more about squeezing every last penny out of unsuspecting buyers than ensuring a quality product. In conclusion, my experience with Land Rover Houston Central Dealership has left me livid and disillusioned. I will never set foot in their showroom again, and I urge you to follow suit. Save yourself the agony, the frustration, and the bitter taste of regret by seeking out a reputable dealership that actually values its customers. Don't fall victim to Land Rover Houston Central Dealership's deceitful practices and complete lack of accountability. More