Land Rover Houston Central

Frank is the worst. If you are getting your car repaired or serviced here, ask for anyone but him. He has terrible customer service skills and doesn't even pretend your car repair is a priority. I had my La or serviced here, ask for anyone but him. He has terrible customer service skills and doesn't even pretend your car repair is a priority. I had my Land Rover towed there because I purchased it there and it was still under warranty when it had problems with the engine. I called ahead of time and was assured they would repair it the same day. Frank was supposed to call and give me an update in the afternoon but didn't and acted like he had no idea who I was when I called. When I summarized the earlier conversation to remind him, he rudely said he had a "different version of events" and they weren't even going to try to look at my car until the next day. He couldn't have cared less. Oh and this is after he had to go check they still had my car there because I wasn't in the system, which is not a good feeling for the car owner. Below expectations for what I'd expect from a Land Rover dealership. Way below. More

Purchased a Jaguar and Land Rover from Patrick. Very happy with the way I am treated, knowledge and Integrity. Will be purchasing 2 more vehicle from him in 2013. Great Management too. happy with the way I am treated, knowledge and Integrity. Will be purchasing 2 more vehicle from him in 2013. Great Management too. More

Patrick sold me a great Land Rover Range Rover that was preowned but like new condition. It was a out of state purchase, I was very nervous. He made the entire process very smooth for me. I have teenages t preowned but like new condition. It was a out of state purchase, I was very nervous. He made the entire process very smooth for me. I have teenages that will be driving soon. I will not hesitate to contact Patrick for my next purchase. Thanks again Patrick Cummins and Land Rover Houston!!!!! More

Just a few words about Carson Bryant: his customer service is OUTSTANDING, Carson selflessly took time on a Sunday to drive to Galveston to review my new car and to show me all of the amazing details. service is OUTSTANDING, Carson selflessly took time on a Sunday to drive to Galveston to review my new car and to show me all of the amazing details. For anyone to take time out of their weekend to do this is exceptional. His attention to detail and his knowledge of the vehicle is great. I will definetly recommend Carson to any of my friends in the market for a new car. Carson also did an outstanding job to resolve a minor issue with my vehicle which I am very grateful. Carson is a total asset to your organization, you are very lucky to have such a committed associate. More

Carson was extremely professional and friendly. He managed the negotiation of the sale without losing sight of me, the customer. Would work with him again. managed the negotiation of the sale without losing sight of me, the customer. Would work with him again. More

I very much enjoyed working with Carson Bryant. The process was very easy. His follow up was great. I would use him and this dealer again. process was very easy. His follow up was great. I would use him and this dealer again. More

I have been envolved in the purchase of no less than 4 vehicles here and the associated trades of the vehicles that were driven in. I would say that this is by far the best vehicle ownership experience I vehicles here and the associated trades of the vehicles that were driven in. I would say that this is by far the best vehicle ownership experience I have been privy to. Everyone is helpful and does their part to elevate the buying experience. Some of the sales people are more into what Land Rover really stands for more than others, Carson Bryant is one of those people. I highly suggest him for his excellent and upfront character and his deep knowledge of his products. Whether is is the operation of the phone link on a 2010 or the details of the kit on an old G4 Discovery, he's good Rover people. More

Carson rocks the universe. I have purchase 2 land rovers and one jaguar from Carson bryant. Carson Bryant will continue to get my business. In fact, I'm hoping to purchase the 2013 big boy range rover in t and one jaguar from Carson bryant. Carson Bryant will continue to get my business. In fact, I'm hoping to purchase the 2013 big boy range rover in the near future. More

Carson was very friendly and helpful. Most importantly, although we looked at several cars, Carson quickly understood what my favorite was - the Evoque. With polite humor, he let my wife know that I was th although we looked at several cars, Carson quickly understood what my favorite was - the Evoque. With polite humor, he let my wife know that I was the one getting the car and my preference was the Evoque. After that, he spent a lot of time with me going over the inventory and agreeing on a price. More

Very responsive even after the sale which is unusual. Very responsive even after the sale which is unusual. Went out of way to ensure needs met and did so in very positive manner. Met all my needs and th Very responsive even after the sale which is unusual. Went out of way to ensure needs met and did so in very positive manner. Met all my needs and then some. Would definitely recomend. More