Land Rover Houston Central

Great Service and Amazing Cars!! My experience with this dealership was absolutely great. My salesperson was Rhonda, who is very professional and knowledgeable. I have purchased a n My experience with this dealership was absolutely great. My salesperson was Rhonda, who is very professional and knowledgeable. I have purchased a new and used car from this facility and have nothing but praise all around. The new Jaguar's are amazing cars that they are now making now. My paperwork was completed in less than and hour and I was on the road. Rhonda expIained and taught me how to use the electronics on a very high tech car. I am very happy with my purchase and will be back when I ready for another. More

Horrible Attitude towards a potentially lethal situation After having our brand new evoque basically shut down in the middle of the highway. We were lucky to make it to the dealership (not our first choice After having our brand new evoque basically shut down in the middle of the highway. We were lucky to make it to the dealership (not our first choice after some previous incidents but given the severity of the situation and the dealerships proximity we made do). We literally coasted in at which point it was immediately clear they wanted nothing to do with us since servicing was soon closing. Despite a clear danger they left us with no options, even after speaking with manager Tim Durham. Despite a full lot of safe vehicles we had to call the free Range Rover roadside assistance to actually transfer us to a Range Rover dealership. You heard that correctly. We had to utilize a free service which Range Rover had to pay for. Never in my life. You would think that with the cost of these cars you would get treated better. If you have a choice, push your car to the next dealership!!!! More

Great Experience and Great Service This review is long overdue. I purchase my Range Rover in March 2014. I had initially met Carson when I moved to Houston three years prior to that and This review is long overdue. I purchase my Range Rover in March 2014. I had initially met Carson when I moved to Houston three years prior to that and he kept in touch until I was finally ready to make a purchase. After searching far and wide for the particular rover that I was looking for Carson gave me a call to let me that he had found what I was looking for. I showed up to the dealership test drove the car, we worked out the financing and I was on my way. A year later I can say I am happy with the purchase and the service I have been provided at Land Rover Houston Central. More

Worst Service Department Ever We've had our 2014 Range Rover for 15 months and its been in the shop 8 times, 5 of those for brakes. At this point we are completely frustrated at o We've had our 2014 Range Rover for 15 months and its been in the shop 8 times, 5 of those for brakes. At this point we are completely frustrated at our $100k purchase. The service staff at Old Katy is by far the worst we've ever experienced of any manufacturer (in the past 10 years we've owned Porsche, BMW, Audi, MB, and Jeep). Its difficult to imagine that service departments like this actually exist today. They are rude, incompetent, argumentative, and unprofessional. Every time we take our car in, it comes back without being fixed and with a new problem. We are now taking our car to Momentum, and its much much better. By the way we loved our sales guy (Bernard) and had a great sales experience. More

Purchasing a new car We have been purchasing cars from here for quite some time now. Walking into the dealership, you are instantly greeted. You are constantly surrounded We have been purchasing cars from here for quite some time now. Walking into the dealership, you are instantly greeted. You are constantly surrounded by very helpful, genuine people. One person that really stands out is Patrick Cummins. He is SO very helpful, honest, and an overall good person to work with. I recently moved out of Houston and I am confident to say that I can still count on Patrick to help with any questions/needs I might have. A text/email/phone call away, Patrick is capable of providing me with anything and everything. Words can not explain how convenient and easy he makes everything. I highly suggest this dealership and of course, Patrick Cummins. An overall wonderful man. More

Managing a bad situation into a good situation I want to express a personal thanks to Bernard who looked after me throughout the process and turned around a very uncomfortable experience into a gre I want to express a personal thanks to Bernard who looked after me throughout the process and turned around a very uncomfortable experience into a great one and Bernard's follow up has been great. I will certainly bring my business back to Bernard to see if he can find my next car. More

Purchase Thank you Bernard for making our used auto purchase and pleasant experience with your dealership. My daughter and I had visited several area dealershi Thank you Bernard for making our used auto purchase and pleasant experience with your dealership. My daughter and I had visited several area dealership and were not happy with the service of the sales persons. I did not have to spend a ton of time at the dealership trying to purchase a auto. More

Professionalism at its best Bernard Lee totally took the hassle out of purchasing a vehicle. He was very honest, courteous most importantly professional. I appreciate the fact th Bernard Lee totally took the hassle out of purchasing a vehicle. He was very honest, courteous most importantly professional. I appreciate the fact that Bernard was very thorough & efficient especially with my schedule. Bernard Lee and Land Rover will be recommended to anyone that's in the market for a vehicle . More

Great customer service! Bernard Lee was awesome! He went beyond and above to make sure my car buying experience was a very enjoyable one. I would definitely recommend Bernard Bernard Lee was awesome! He went beyond and above to make sure my car buying experience was a very enjoyable one. I would definitely recommend Bernard Lee and Land Rover Houston Central to all my friends and associates. I am a very satisfied customer. Tamra C. More