Land Rover Houston Central

Excellect support and assistance From the moment that i walked in the attention was more than excellect. Donna is a no only great person but a great sales person. Definetrly i will From the moment that i walked in the attention was more than excellect. Donna is a no only great person but a great sales person. Definetrly i will make a bussiness again with her More

Sedric is awesome From the moment we came in and saw Cedric he knew what we needed and wanted He gave us excellent service Range Rover discovery is what we bought b From the moment we came in and saw Cedric he knew what we needed and wanted He gave us excellent service Range Rover discovery is what we bought brand new luxury model 59 North location was a terrible experience We are so grateful for Oldboy Katy road location We have purchased 5 cars form you all More

Very pleasant experience. The dealership was very accommodating to our needs when we arrived. Throughout the entire process of purchasing our car Cedric was extremely helpful, The dealership was very accommodating to our needs when we arrived. Throughout the entire process of purchasing our car Cedric was extremely helpful, professional and understanding to our needs. He and Maribel were able to work with us on the price of the car and our trade-ins. We were very pleased with the entire experience. More

Great car and price! They worked with us on price and getting the car just the way we wanted it before driving off the lot! Plus we got amazing financing through the deale They worked with us on price and getting the car just the way we wanted it before driving off the lot! Plus we got amazing financing through the dealership! More

Great Customer Service AJ Woods was our salesmen. He was patient, professional, and consistent. He kept in touch without being overbearing. The dealership was very catering AJ Woods was our salesmen. He was patient, professional, and consistent. He kept in touch without being overbearing. The dealership was very catering to our children as well. More

Great experience Aj provided great service and was thoughtful during the whole car buying process and made all of the steps simple and extremely efficient for everybod Aj provided great service and was thoughtful during the whole car buying process and made all of the steps simple and extremely efficient for everybody involved. More

Very poor communication and follow up Primary reason to bring in my range rover supercharge was because when driving vehicle for 30 minutes on highway then letting of gas, the vehicle star Primary reason to bring in my range rover supercharge was because when driving vehicle for 30 minutes on highway then letting of gas, the vehicle starts missing really bad, jerks severely due to missing, loss of speed and ability to increase speed making it extremely dangerous to drive. It appears that the injectors are being choked off from gas which could be a gas or injection regulator as I found out by searching online. When I took in the vehicle they said they could not find why this was happening and could not duplicate it, however they were able to do the service that was due, which never was indicated with any warning in the vehicle. I assured them it was a major problem, however they didn't do anything about it. I left the dealership and before I got home it was missing bad again. I called service rep "Jay" who put me on phone with head mechanic who said they probably needed to drive it longer to duplicate what was happening and that they couldn;t fix something they can't duplicate. So I told them I needed to bring it back in however I would need a loaner vehicle or rental which they said ok and transferred me to another line where I was on hold for 45 min and no one ever came on. I tried again and nothing again. No one ever called me back. The vehicle continues the missing today. I called to let them know I was bringing it back in today and requested a rental or loaner, which I was told they did not have anything. So I was told the service rep would call me after lunch. I now have to take it in, find a ride, and hope they will fix it and not try to charge me an arm and leg for their inability to diagnose an issue of their vehicle. Luxury vehicle, over priced, poor performance, terrible customer service, 2 re-calls already. I drive mercedes and will go back to them and never purchase a Land Rover product again. This is a reflection of ownership and general management. Very disappointed. More

Service As always Michael took very good care of me and my 2016 Rover. It hasn't always been the best with the LR Brand, but ever since Michael has been my se As always Michael took very good care of me and my 2016 Rover. It hasn't always been the best with the LR Brand, but ever since Michael has been my service tech...life has been good! More

Never have loaner car available as promised I have had a scheduled appointment with Jaguar promising a loaner car. They made me wait both times for 2 weeks for an appointment stating that this I have had a scheduled appointment with Jaguar promising a loaner car. They made me wait both times for 2 weeks for an appointment stating that this is when a loaner would be available. Well, to my surprise when I get there they tell me that the loaner cars are not back. Then because the service is gonna take much more than 2 to 3 hours I have to reschedule. They are only willing to shuttle you up to 12 miles. Management didn't do anything about it after taking off from work both times. Car is still not repaired.Service advisor promised to call when part was in never received a call. I had to call them to check to see if the part was in. Now still waiting on appointment, which means taking another day off from work.I can't wait to get my car serviced. I will trade it in and never buy a another Jaguar. More