Land Rover Houston Central

Great Customer service We bought our LR4 from Land Rover central couple of months ago and I must say we are extremely happy and pleased about the service. David Feliciano he We bought our LR4 from Land Rover central couple of months ago and I must say we are extremely happy and pleased about the service. David Feliciano helped us in all the process and he is the BEST . He still answers our questions and helps us setup appointments for servicing and detailing.Thanks David and LandRover Central. More

Beyond Expectations Recently, I purchased a Jaguar 2015 F-Type from Carson Bryant at this dealership. Overall, this was an excellent experience and I felt well taken care Recently, I purchased a Jaguar 2015 F-Type from Carson Bryant at this dealership. Overall, this was an excellent experience and I felt well taken care of. Carson Bryant was very knowledgeable in the product and was able to satisfy essentially every concern that I had regarding the purchase of this car. Carson Bryant and this dealership went out of their way to successfully make me happy in all aspects of this purchase. Actually, in my opinion, they went beyond my expectations correcting some concerns that I had that were identified and pointed out to them after I took delivery of the car. They did not have to do this but they did without any hesitation or resistance. How this car looked at the end was as important to them as it was to me - regardless of whether the deal was still open or closed. Bottom line - My happiness was important to them. For this, I am extremely grateful. Randy, the Pre-Owned Manager, was very fair and Vy Nuyen in Finance was very professional. I would strongly recommend Carson Bryant and this dealership without any hesitation. More

Great Experience! Had an awesome experience searching and buying vehicles from Patrick Cummins. Purchased one on March 2015 and had such a wonderful experience went bac Had an awesome experience searching and buying vehicles from Patrick Cummins. Purchased one on March 2015 and had such a wonderful experience went back for another vehicle June 2015. He made sure to take the time to answer all of our questions and concerns. Definitely love having someone so knowledgeable explain not only the benefits of certain cars, but the difference between them. He helped us find the perfect vehicles for our needs. Patrick Cummins is outstanding! More

Great Experience! Had an awesome experience searching and buying vehicles from Patrick Cummins. Purchased one on March 2015 and had such a wonderful experience went bac Had an awesome experience searching and buying vehicles from Patrick Cummins. Purchased one on March 2015 and had such a wonderful experience went back for another vehicle June 2015. He made sure to take the time to answer all of our questions and concerns. Definitely love having someone so knowledgeable explain not only the benefits of certain cars, but the difference between them. He helped us find the perfect vehicles for our needs. Patrick Cummins is outstanding! More

Great Service and Amazing Cars!! My experience with this dealership was absolutely great. My salesperson was Rhonda, who is very professional and knowledgeable. I have purchased a n My experience with this dealership was absolutely great. My salesperson was Rhonda, who is very professional and knowledgeable. I have purchased a new and used car from this facility and have nothing but praise all around. The new Jaguar's are amazing cars that they are now making now. My paperwork was completed in less than and hour and I was on the road. Rhonda expIained and taught me how to use the electronics on a very high tech car. I am very happy with my purchase and will be back when I ready for another. More

Horrible Attitude towards a potentially lethal situation After having our brand new evoque basically shut down in the middle of the highway. We were lucky to make it to the dealership (not our first choice After having our brand new evoque basically shut down in the middle of the highway. We were lucky to make it to the dealership (not our first choice after some previous incidents but given the severity of the situation and the dealerships proximity we made do). We literally coasted in at which point it was immediately clear they wanted nothing to do with us since servicing was soon closing. Despite a clear danger they left us with no options, even after speaking with manager Tim Durham. Despite a full lot of safe vehicles we had to call the free Range Rover roadside assistance to actually transfer us to a Range Rover dealership. You heard that correctly. We had to utilize a free service which Range Rover had to pay for. Never in my life. You would think that with the cost of these cars you would get treated better. If you have a choice, push your car to the next dealership!!!! More

Great Experience and Great Service This review is long overdue. I purchase my Range Rover in March 2014. I had initially met Carson when I moved to Houston three years prior to that and This review is long overdue. I purchase my Range Rover in March 2014. I had initially met Carson when I moved to Houston three years prior to that and he kept in touch until I was finally ready to make a purchase. After searching far and wide for the particular rover that I was looking for Carson gave me a call to let me that he had found what I was looking for. I showed up to the dealership test drove the car, we worked out the financing and I was on my way. A year later I can say I am happy with the purchase and the service I have been provided at Land Rover Houston Central. More

Worst Service Department Ever We've had our 2014 Range Rover for 15 months and its been in the shop 8 times, 5 of those for brakes. At this point we are completely frustrated at o We've had our 2014 Range Rover for 15 months and its been in the shop 8 times, 5 of those for brakes. At this point we are completely frustrated at our $100k purchase. The service staff at Old Katy is by far the worst we've ever experienced of any manufacturer (in the past 10 years we've owned Porsche, BMW, Audi, MB, and Jeep). Its difficult to imagine that service departments like this actually exist today. They are rude, incompetent, argumentative, and unprofessional. Every time we take our car in, it comes back without being fixed and with a new problem. We are now taking our car to Momentum, and its much much better. By the way we loved our sales guy (Bernard) and had a great sales experience. More

Purchasing a new car We have been purchasing cars from here for quite some time now. Walking into the dealership, you are instantly greeted. You are constantly surrounded We have been purchasing cars from here for quite some time now. Walking into the dealership, you are instantly greeted. You are constantly surrounded by very helpful, genuine people. One person that really stands out is Patrick Cummins. He is SO very helpful, honest, and an overall good person to work with. I recently moved out of Houston and I am confident to say that I can still count on Patrick to help with any questions/needs I might have. A text/email/phone call away, Patrick is capable of providing me with anything and everything. Words can not explain how convenient and easy he makes everything. I highly suggest this dealership and of course, Patrick Cummins. An overall wonderful man. More