Land Rover Houston Central

Good Experience with Sales, but customer service needs work We had a good experience with Cesar, he was very knowledgeable and answered all of our questions. When it came to signing our paperwork, we had to wa We had a good experience with Cesar, he was very knowledgeable and answered all of our questions. When it came to signing our paperwork, we had to wait a very long time, even though we sent in our application ahead of time to avoid waiting. Once it was time to drive off, I didn't receive a lot of instructions on how to set my seat preferences, bluetooth, etc. A follow-up call would've also been nice to see how I was liking the car or if I had any questions. More

Received prompt and courteous service from Joey the service manager and Jay the service writer on my recent visit. They were very accommodating and resolved my battery issue effectively. I find it best service manager and Jay the service writer on my recent visit. They were very accommodating and resolved my battery issue effectively. I find it best to visit with the service dept in person to discuss and schedule my appointments versus attempting to so by telephone. More

Excellent Experience with Anastasia Great experience in purchasing my Range Rover. Anastasia was most helpful and knowledgeable. The selection at the dealership was unmatched. They ha Great experience in purchasing my Range Rover. Anastasia was most helpful and knowledgeable. The selection at the dealership was unmatched. They had the vehicle I wanted and the purchase process took less than 2 hours. More

Service Mike was amazing. Thrilled that they found a serious problem and fixed it for no charge. Thanks Mike for the great work. Fay Kirby Houston, TX Mike was amazing. Thrilled that they found a serious problem and fixed it for no charge. Thanks Mike for the great work. Fay Kirby Houston, TX More

Very good customer service. They were patient with us as our car choice was very specific with regard to color, options, etc. The team we worked with was amazing. Thanks! our car choice was very specific with regard to color, options, etc. The team we worked with was amazing. Thanks! More

I definitely recommend Michael Quinones! (Service advisor, Land Rover) He is very patient and listens to everything that the customer has to say. He always gets back to you when he say he is. Best cu advisor, Land Rover) He is very patient and listens to everything that the customer has to say. He always gets back to you when he say he is. Best customer service in Houston, and everyone is wearing a mask for everyone’s protection. Great dealership! More

Best service department I have been going to this dealership for 5 years now and they are always prompt, professional and do a great job. Michael Quinones is my service repr I have been going to this dealership for 5 years now and they are always prompt, professional and do a great job. Michael Quinones is my service representative and he is the absolute best. I highly recommend this dealership and Michael. More

Excellent Sales/Trade-in Had done my homework before arriving. Kalani Rose was very professional, not pushy and treated us fairly during our purchase! I can't wait to start dr Had done my homework before arriving. Kalani Rose was very professional, not pushy and treated us fairly during our purchase! I can't wait to start driving my Jag! More

Elton Love is a great salesman; key reason why we came back a second time. He is always looking out for the best interest of the customer and goes the extra mile! back a second time. He is always looking out for the best interest of the customer and goes the extra mile! More

Annual Service plus routine maintenance Jay Favorite is my service representative and he was very clear and concise on what needed to be done and what was optional and could be taken care of Jay Favorite is my service representative and he was very clear and concise on what needed to be done and what was optional and could be taken care of at a later date. He did not try to up sell on unneeded service items. The work was done on a timely basis as I was told at the drop off meeting. I received two phone calls from Mr. Favorite to keep me up to date on the status of the work. I would recommend Mr. Favorite and the dealership for high quality and timely service. More