Land Rover Houston Central

From the time I searched online till we walked out the door with a new 2020 discovery sport the process and professional way Anastsia took care of my wife and myself was hands down great. Highly recommen door with a new 2020 discovery sport the process and professional way Anastsia took care of my wife and myself was hands down great. Highly recommend them and their no pressure sales. More

I scheduled an appointment with the Service Department to install an umbrella holder for 10am. The Service Advisor did not approach us until 20 minutes later. We were told it would take 2 hours to install install an umbrella holder for 10am. The Service Advisor did not approach us until 20 minutes later. We were told it would take 2 hours to install the holder. The Service Advisor told us after 2 hours, it would take an additional 5-6 hours to install the holder. Horrific first time experience. We asked to speak to the General Manager and the Service Manager, we were told both were in meetings. LCBM for Chris Jones and Joey Watkins. No response yet. More

I purchased my Range Rover from Fernando, he was an awesome salesman. My husband visited the dealership to view a vehicle posted online, however he was told the vehicle was sold. Fernando did a searc awesome salesman. My husband visited the dealership to view a vehicle posted online, however he was told the vehicle was sold. Fernando did a search and identified a vehicle arriving in a couple of days. My husband placed a deposit for a hold. Fernando notified us when the vehicle arrived as promised. Fernando sent pictures and answered all my questions quickly. Fernando answered my questions after purchase also. Corey the finance manager was knowledgeable and efficient. Both guys were nice and helpful. More

DO NOT USE. Horrific experience. They will attempt to overcharge after you agree to an estimate. If you use this dealer, carefully review your invoice before paying. I caught them overcharging me $900 overcharge after you agree to an estimate. If you use this dealer, carefully review your invoice before paying. I caught them overcharging me $900 for four tires. Gave away my loaner car and after three weeks trying to get another appointment, they finally had me get a loaner car from Enterprise where I had to pickup and return. Not what you would expect from a luxury brand. I sold my Range Rover because of poor service. More

Horrible experience! Purchased vehicle and flew to Houston from Missouri to pick up. Drove vehicle for 5 miles and transmission goes completely out! Literally wasted money and time on flights to pic Houston from Missouri to pick up. Drove vehicle for 5 miles and transmission goes completely out! Literally wasted money and time on flights to pick up a Range Rover that didn’t make it off the lot. They did not even seem that concerned, flew back to Missouri without my vehicle, had to wait another 3 weeks to get it shipped to me, once received it had some damage that they did not cover. Now a few later, it has a gas leak that is going to cost me $800 to fix, and of course it’s not covered by extended warranty and they will not pay for repairs. Worst experience ever buying a car, and I expected so much more from a Land Rover dealership. They promised to make it right, but never did. It honestly got worse! More

DO NOT USE THIS DEALERSHIP unless you want the cost to go up from the estimate & if you want to get poor service. No need to schedule service as they are at least 3 days out from diagnostics. You car will ge up from the estimate & if you want to get poor service. No need to schedule service as they are at least 3 days out from diagnostics. You car will get no attention until then. Just showing up is the same as scheduling service. You get a nice text message listing issues along with pricing but prices change after repairs. Could have changed because I declined some of the things listed. Oil change & filter was quoted @ 179.95 but actual cost was 202.01. Replace key fob cover was quoted @ no charge but actual cost was 36.89. Text message shows things on the multi point inspection list as OK but were actually chargeable issues also listed in the same text. Dealership prices are always higher than they should be but this places prices are way out of line. What is the point for paying a high price for diagonostics when the actual repairs costs more? Went to get the car & was told it would be 30 - 45 minutes then waited 2 hours & 15 minutes for it. Wouldn't give it even a 1 except it is required. More

disappointing service, poor workmanship We owned landrovers over the past recent years and currently have two. Moved to service them at this dealer location for the proximity, unfortunately We owned landrovers over the past recent years and currently have two. Moved to service them at this dealer location for the proximity, unfortunately found that the service quality to be significantly below expectations, certainly well below other landrover dealers. Actually, the quality and delivery of services are simply unacceptable by any standard or any measure for landrover, I got better service, and response time from the service station around the corner from our place. the recent experience involves assessing the AC system of an LR4 that was not cooling properly. It took five days for tech to the car, and 2.5 weeks for the work to be done. Just to find out that they missed the main problem, the compressor was not working. Car went back to the shop for another week, they still missed it and now for the third time. More