Land Rover Hilton Head - Service Center

I had purchased a new Landrover Discovery 2020 in Florida. On the way north to my home, having possession less than 24 hours the engine died in Brunswick, Georgia. John, the service manager at Hilton Florida. On the way north to my home, having possession less than 24 hours the engine died in Brunswick, Georgia. John, the service manager at Hilton Head Landrover was alerted the car was being towed to their dealership. We waited over 4 hours for Landrover Roadside Emergency to arrange a tow. I finally called a towing service that came to us in 15 minutes. During those four hours John expressed his concern for myself and my daughter’s welfare being stuck on the side of the road waiting for a tow truck. Once we and the car arrived he took us under his wing to make sure we were comfortable. He knew EXACTLY what the problem with the car was, fortunately and easy fix. He expedited our trip interruption claim. He could not have been more thoughtful, caring and competent in the repair. I shall be ever grateful for his concern and his quick knowledge of the needed repair. Thank you, thank you! More

Excellent service , professional, friendly and pricing was greatly appreciated. I would absolutely use there services again and highly recommend to my friends and family in the future. was greatly appreciated. I would absolutely use there services again and highly recommend to my friends and family in the future. More

Sensor Repalcement Very friendly, efficient service! Part had to be ordered and it arrived within a day. Also loved how clean the car was when we got it back! Very friendly, efficient service! Part had to be ordered and it arrived within a day. Also loved how clean the car was when we got it back! More

Outstanding service experience. Service advisor was wonderful. Could not have been more helpful when I really needed help. Will definitely use again. Thank you very much wonderful. Could not have been more helpful when I really needed help. Will definitely use again. Thank you very much More

We had a great experience. Leigh West our service person was fantastic...responsive, professional, and knowledgeable. Probably the best service experience we’ve had anywhere in a very long time. was fantastic...responsive, professional, and knowledgeable. Probably the best service experience we’ve had anywhere in a very long time. More

I like to take my car there for service because of customer service and the friendly assistant Good understanding and the way of taking care of the customers customer service and the friendly assistant Good understanding and the way of taking care of the customers More

The service person was very good and explained the service required very thoroughly. I am always shocked by the about of your labor rate. The service person told me the work I needed done on this vis service required very thoroughly. I am always shocked by the about of your labor rate. The service person told me the work I needed done on this visit or my next one. He mentioned it would take about 1.5 to 2 hours to do. Your total labor rate was over $600. That is way too much for an automobile repair. More

Service After The Sale I purchased a Land Rover in June 2019. On the 3rd day after I bought it, the low coolant light came on. A few weeks later, I took a road trip. AC q I purchased a Land Rover in June 2019. On the 3rd day after I bought it, the low coolant light came on. A few weeks later, I took a road trip. AC quit working, CD player wouldn’t work, CD wouldn’t eject. A different problem almost every day. I called while I was on the road and scheduled a service appointment. I asked that they keep until everything was checked thoroughly. Less than 24 hours later, I got a call that it was ready. Less than a week after picking up, the Bluetooth phone pairing quit working. The only response I get is bring it back. Peacock seems to think this is normal for a $50k+ car. More

Always striving for the best I have owned a Land Rover for the last 4 years and I have always been pleased with the dealer in Hilton Head/Bluffton, SC. From sales to service, alw I have owned a Land Rover for the last 4 years and I have always been pleased with the dealer in Hilton Head/Bluffton, SC. From sales to service, always meeting my expectations and beyond! More

Routine service Dealer esp service department is greatly improved. My service advisor, Dan, goes the extra mile to inspect work performed, explain what was done and e Dealer esp service department is greatly improved. My service advisor, Dan, goes the extra mile to inspect work performed, explain what was done and ensure my satisfaction. Not only advise on undercoming services but also ask about anticipated trips to make sure that I know tires and brakes can be inspected before I go. More