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Land Rover Hilton Head - Service Center

Hardeeville, SC

4.5
85 Reviews

85 Reviews of Land Rover Hilton Head - Service Center

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December 08, 2023

Service tech was honest and kept me informed whilst vehicle was in shop over a few weeks for recall and other issues. Appreciated it. More

by SavannahRover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Dec 09, 2023 -

Land Rover Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 02, 2023

Excellent service department staff, Willing to take the extra time to listen and understand the issues, More

by dans8011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Koenig
Dec 04, 2023 -

Land Rover Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 30, 2023

Service center is overwhelmed. 3 weeks for simple battery exchange, oil, filter and tire rotation More

by jchrischapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name
Dec 01, 2023 -

Land Rover Hilton Head responded

Hi, we are deeply disappointed by your experience at Land Rover Hilton Head. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (843) 548-1136 to discuss what we can do to help.

November 30, 2023

Pleased with service and time for repairs. Completed all maintenance required. Will return again. Second vehicle I have purchased here. More

by gregorya1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service front desk
Dec 02, 2023 -

Land Rover Hilton Head responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Kristen in service was awesome! !!! She took care of my car , answered all my sometimes probably silly questions without hesitation and most of all gave me a time expectation and kep More

by wilkinskevin38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Nov 18, 2023 -

Land Rover Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hilton Head. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

Cody Koenig my service advisor did an excellent job of scheduling the earliest date possible for my check engine light issue. He has great communication when I was at the dealership and explained everythi More

by dla_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Koenig
Nov 18, 2023 -

Land Rover Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hilton Head. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

Professional people , good service in a clean environment. I had my vehicle in for the annual service and the overall experience was great. Cody worked very hard to insure we were satisfied. More

by dfolkwein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 18, 2023 -

Land Rover Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hilton Head. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2023

Service department is great, lots of improvement in past 3 months, keep up the work. More

by Raj9975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin,
Nov 09, 2023 -

Land Rover Hilton Head responded

Hi, your wonderful feedback and rating mean a lot to us. Drive safe, and we'll see you on the road.

November 07, 2023

Fantastic, speedy, friendly, professional front desk man, mechanic. Eric worked with me and kept me updated through out. More

by rmooremarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 09, 2023 -

Land Rover Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

The staffing was outstanding helping my around the dealership. Ever staff members walk by me, speak and ask can they help me. More

by Friends
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
Nov 02, 2023 -

Land Rover Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

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