Land Rover Hilton Head

Hard to schedule service appoints when needed. Hard to reach a service person to talk too. My last experience I had two call the delearship on numerous occasions. Car was not ready when promised. Hard to reach a service person to talk too. My last experience I had two call the delearship on numerous occasions. Car was not ready when promised. I had to initiate all follow up calls. More

Service dept is backed up and the timing of my repair was awful. I was without my vehicle for a month and they did not have a loaner vehicle. They did give a 10% discount, however renting a car for a month i awful. I was without my vehicle for a month and they did not have a loaner vehicle. They did give a 10% discount, however renting a car for a month is well over 10% of my service bill. Very inconvenient. If LR is going to take this long in repairs, they need more loaner vehicles. More

This is our second purchase from this dealership. We were again delighted by their professionalism and curtesy. Carter, our sales rep, once again exceeded our expectations! Highly recommend carter a We were again delighted by their professionalism and curtesy. Carter, our sales rep, once again exceeded our expectations! Highly recommend carter and his colleagues! More

I appreciate the service and the positive attitude of the team towards helping get things done in a timely manner. team towards helping get things done in a timely manner. More

Our advisor, Kristin, demonstrated outstanding service. She was polite, easy to deal with and fully explained the process. Toward the end of the service appointment, she even provided video evidence of the She was polite, easy to deal with and fully explained the process. Toward the end of the service appointment, she even provided video evidence of the results (electrical readings). We have had nothing short of excellent service experiences at this dealership. More

Ross went above and beyond to get the work done that needed to happen. I just wish it didn't take so long to get the car in for service. Would recommend though! needed to happen. I just wish it didn't take so long to get the car in for service. Would recommend though! More

Our service rep Kristin was very responsive to our needs and Steve was a great back Up when she was off. Work was done on time and the car runs like new and Steve was a great back Up when she was off. Work was done on time and the car runs like new More

Sold me a used vehicle that was not properly inspected prior to selling. I purchased an after-market warranty for this vehicle, and after being told I had over $9000 worth of repairs at my FIRST mainten prior to selling. I purchased an after-market warranty for this vehicle, and after being told I had over $9000 worth of repairs at my FIRST maintenance appointment, I was then told that this warranty would NOT cover $1 of those repairs. Now I'm fighting to get a refund for this warranty from the Dealer and Veritas, and I paid "in full" for both. I would not recommend this dealership to anyone, as they do not properly review their used vehicles, and they fail miserably on communicating with customers that they owe money to. It has now been almost 3 weeks since I submitted my cancellation for the refund, and they still are not able to give me an update or status. More

Thanks Ross for constant communication and guidance while my vehicle was in the shop. I greatly appreciate the time effort put in and my vehicle drives excellent now! BTW thanks also to Steve for getting me my vehicle was in the shop. I greatly appreciate the time effort put in and my vehicle drives excellent now! BTW thanks also to Steve for getting me loaner lined up to help me get around while my vehicle was prolonged at the shop! More

Everyone I have met have been professional, helpful and extremely nice. Easy to make an appt. Since I had to get back to work they were courteous enough to give me a ride home and pick me up when my car extremely nice. Easy to make an appt. Since I had to get back to work they were courteous enough to give me a ride home and pick me up when my car was ready. More