Land Rover Hartford - Service Center

The following incident occurred with a 2023 Range Rover (the vehicle) LWB - $170K MSRP On June 25, our 2023 Range Rover was driven by one or more Land Rover Hartford (LRH) employees to our home after be (the vehicle) LWB - $170K MSRP On June 25, our 2023 Range Rover was driven by one or more Land Rover Hartford (LRH) employees to our home after being serviced. That same day I received an anonymous text stating that "someone was abusing your vehicle at the Land Rover Hartford dealership" including a video taken from the driver's seat of the vehicle that showed the following: Cruise control set to 93 and the driver performed a launch control during which it passes a 30 mph speed limit sign at 62 mph. We drive on these same streets everyday and our neighbors recognize our vehicle. That same day I shared the text message with Adrienne and Aaron (owner). After they looked into the matter further I was informed that the video had been posted on social media along with our personal information, including our name and address. I was told the LRH employee that took the video while driving the vehicle was terminated, however, his supervisor that endorsed the behavior as he was following my vehicle, still works there. Only after I threatened legal action did Aaron offer to provide an extended warranty on my vehicle to cover any future damage the abuse may have caused. I agreed but Aaron never followed through, instead stringing me along for months. More

I’ve known Dave Calvert at Landrover for over 20 years. He his one of the most honest, friendly and dedicated individuals I have met. Not only does he provide great auto service, but he really cares about He his one of the most honest, friendly and dedicated individuals I have met. Not only does he provide great auto service, but he really cares about his customer’s satisfaction by providing a job well done. Thanks Dave! More

Top notch experience by a top notch team from Service to Parts to Sales to Top Management! They have it all! Land River Hartford overall is a top notch dealer in Connecticut !!! Parts to Sales to Top Management! They have it all! Land River Hartford overall is a top notch dealer in Connecticut !!! More

Very Professional Service Dept. Jeremy in the service department helped me with a car previously serviced by this dealership before being sold at auction. He had nothing to gain fin Jeremy in the service department helped me with a car previously serviced by this dealership before being sold at auction. He had nothing to gain financially, but helped me make an informed decision by taking the time to walk me through the vehicles prior service history. He was a consummate professional and his actions indicate that he's someone trustworthy and reliable to take care of these great trucks! More

Yawn... MORE outstanding service! Once again world class service. Dave and the service team treated me like royalty. My vehicles were serviced quickly while I waited and Dave kept me u Once again world class service. Dave and the service team treated me like royalty. My vehicles were serviced quickly while I waited and Dave kept me updated on their progress often. Great service that I’ve come to expect from LRFV. More

Quality service The ServiceMaster CE folks are attentive and proactive — they care to know my vehicle’s service history and are just out to make a buck. Level of ser The ServiceMaster CE folks are attentive and proactive — they care to know my vehicle’s service history and are just out to make a buck. Level of service is commensurate with the luxury vehicles they take care of. More

First service appointment I had a pleasant visit to dealership. Dave Calvert was courteous and informative. I’m happy with my vehicle. I’m very satisfied with service! I had a pleasant visit to dealership. Dave Calvert was courteous and informative. I’m happy with my vehicle. I’m very satisfied with service! More

World Class Service...Once Again Outstanding service once again at LRFV! it’s getting a little monotonous constantly leaving glowing reviews for LRFV, but they keep performing exceedi Outstanding service once again at LRFV! it’s getting a little monotonous constantly leaving glowing reviews for LRFV, but they keep performing exceedingly well. LRFV takes customer satisfaction seriously, ensuring their customer are completely satisfied with the service of their LR. If not, they work hard to address and remedy customers concerns. Top notch dealership. Dave really goes the extra mile, and it shows. More

emergency repair I was traveling to VT from NYC and had to have a reset on the computer for diesel. They accommodated me immediately even though they were totally book I was traveling to VT from NYC and had to have a reset on the computer for diesel. They accommodated me immediately even though they were totally booked. I was in and out in a few hours. More

Always outstanding Everyone is alway outstanding to work with. Never any issues. Will purchase my next Range Rover for this dealership. The service Dept is alway gr Everyone is alway outstanding to work with. Never any issues. Will purchase my next Range Rover for this dealership. The service Dept is alway great yo work with. Very helpful!! More