Land Rover Hartford

First timers This is our first purchase of a Land Rover product and first time dealing with Land Rover Farmington Valley. The sales experience was exceptional and This is our first purchase of a Land Rover product and first time dealing with Land Rover Farmington Valley. The sales experience was exceptional and we truly hope the same for the Rover ownership experience. Fingers crossed this is the first of many Rovers we own. More

Exceptional Service My husband and I purchased a vehicle from Land Rover Farmington Valley last week. The service that we received from the sales team, business manager a My husband and I purchased a vehicle from Land Rover Farmington Valley last week. The service that we received from the sales team, business manager and branch manager was exceptional! We never felt pressured to purchase the car quickly. The financing was smooth and most of all we were treated with the upmost respect! I will be recommending them to my colleagues, friends and family. More

New Evoque My experience was great. Robert Gengras and staff helped me into my new car with ease. This is my second car and will be coming back again. My experience was great. Robert Gengras and staff helped me into my new car with ease. This is my second car and will be coming back again. More

emergency repair I was traveling to VT from NYC and had to have a reset on the computer for diesel. They accommodated me immediately even though they were totally book I was traveling to VT from NYC and had to have a reset on the computer for diesel. They accommodated me immediately even though they were totally booked. I was in and out in a few hours. More

Always outstanding Everyone is alway outstanding to work with. Never any issues. Will purchase my next Range Rover for this dealership. The service Dept is alway gr Everyone is alway outstanding to work with. Never any issues. Will purchase my next Range Rover for this dealership. The service Dept is alway great yo work with. Very helpful!! More

Diesel liquid add in I needed to get in to have the add blue added to my fuel tank. It was an unusual circumstance where I needed it done that day. They accommodated me I needed to get in to have the add blue added to my fuel tank. It was an unusual circumstance where I needed it done that day. They accommodated me and were also friendly and quick about the whole process. Great people there! More

75000 mile service of Range Rover First time getting service at dealer. They were very pleasant and accommodating. I was able to take out loaner vehicle and drop in drop key box. Paid First time getting service at dealer. They were very pleasant and accommodating. I was able to take out loaner vehicle and drop in drop key box. Paid over the phone. Car was cleaned when I picked it up. More

Great Range Rover service!! Again Excellent service, Staff is always so professional and friendly. They pickup and deliver my vehicle, and leave a loaner, at my house, how much easier Excellent service, Staff is always so professional and friendly. They pickup and deliver my vehicle, and leave a loaner, at my house, how much easier could it be! Even cleaned upon return More

Good Customer Service Matters Horrible unreliable service. Takes a long time to schedule visits. Doesn’t always offer a loaner. Took 3 days to do an oil change. Doesn’t always a Horrible unreliable service. Takes a long time to schedule visits. Doesn’t always offer a loaner. Took 3 days to do an oil change. Doesn’t always address the issue you brought the vehicle in for but charges ridiculous prices. More

First service experience very disappointing Start to finish. Every step of process went poorly. No one called to confirm appt and when I called they said they couldn't pick up car when original Start to finish. Every step of process went poorly. No one called to confirm appt and when I called they said they couldn't pick up car when originally planned as they didn't have drivers and they didn't know if they had a loaner. Driver should up and said I had to sogn forms...no one told me I had to be home to get Loaner only due to my schedule change was I home. Then I car was available to deliver my car sonit ended being there thursday until mon when the driver called and had wrong pickup location. More