Land Rover Hartford

Everyone at RR is friendly, positive and helpful. Nick received many emails from me and responded, quickly and curtiously. He also set up the navigation and answered any new questions after I leased Nick received many emails from me and responded, quickly and curtiously. He also set up the navigation and answered any new questions after I leased the Evoque. More

Great dealership and super service!! Bought a new rover 10 years ago and farmington valley Landrover always treated me like a brand new customer all those 10 years and so when I was due f Bought a new rover 10 years ago and farmington valley Landrover always treated me like a brand new customer all those 10 years and so when I was due for a new one, I didn’t even hesitate. Great dealership and I have had tons of cars over the years and have dealt with many dealerships, these guys are AAA+. More

Excellent Buying Experience Excellent sales personnel. Seamless coverage when primary contact was on vacation. Nick, who checked out the systems with us, was absolutely tip top. Excellent sales personnel. Seamless coverage when primary contact was on vacation. Nick, who checked out the systems with us, was absolutely tip top. Sure helps to have a superior product. More

Range Rover Purchase Excellence The staff at Mitchell’s went above and beyond to locate and deliver a “unicorn” Range Rover. Many thanks! Finance department had me out in 30 minut The staff at Mitchell’s went above and beyond to locate and deliver a “unicorn” Range Rover. Many thanks! Finance department had me out in 30 minutes with all paperwork and registration. Very efficient. More

POOR CUSTOMER SERVICE - NOT INTERESTED IN SELLING VEHICLES I had contacted Land Rover Farmington Valley to purchase a 2017 RR Sport. My first email was answered by the sales manager who didn't budge on an alm I had contacted Land Rover Farmington Valley to purchase a 2017 RR Sport. My first email was answered by the sales manager who didn't budge on an almost 2 year old vehicle. I sent another correspondence a month later to the general manager to see if he wanted to sell a vehicle...he didn't seem too interested either. He responded to my first email, but was horrible with the followup information I requested. I had to continually nag him to send the documents and information. He also lied about the vehicle being new when it was a manager demo and had 2000 miles on it. After a two week vacation, I again reached out (while quoting their website mantra about focusing on the customer, to which he responded saying he was not honoring the price of the vehicle which he originally agreed to. There are a million Land Rover dealers out there, DO NOT choose this one. More arrogance than customer service. More

Yawn... MORE outstanding service! Once again world class service. Dave and the service team treated me like royalty. My vehicles were serviced quickly while I waited and Dave kept me u Once again world class service. Dave and the service team treated me like royalty. My vehicles were serviced quickly while I waited and Dave kept me updated on their progress often. Great service that I’ve come to expect from LRFV. More

New Land Rover Lease I recently inquired about a new lease as my old one was coming to an end. My contact Rob Gengras got back to me quickly and gave me options based on t I recently inquired about a new lease as my old one was coming to an end. My contact Rob Gengras got back to me quickly and gave me options based on the vehicles I was interested in. They had two vehicles ready for me to test drive within a couple of days. The employee that took me on a test drive was very informative and personable. I fell in love with a 2018 Discovery. I wanted the rims powder coated black and was very pleased when they said it would be ready within a week. When I went to pick it up the results exceeded my expectations. It came out beautifully! Mike in finance made the paperwork very quick and painless. I enjoyed working with him. Overall my experience at Land Rover Farmington Valley was amazing and I plan on doing business with them for years to come. More

Quality service The ServiceMaster CE folks are attentive and proactive — they care to know my vehicle’s service history and are just out to make a buck. Level of ser The ServiceMaster CE folks are attentive and proactive — they care to know my vehicle’s service history and are just out to make a buck. Level of service is commensurate with the luxury vehicles they take care of. More

New vehicle My experience with this dealership has been great. Staff is very knowledgeable, accommodating, cordial, cooperative and pleasant to work with. Deliver My experience with this dealership has been great. Staff is very knowledgeable, accommodating, cordial, cooperative and pleasant to work with. Delivery and follow through was as promised. More

First service appointment I had a pleasant visit to dealership. Dave Calvert was courteous and informative. I’m happy with my vehicle. I’m very satisfied with service! I had a pleasant visit to dealership. Dave Calvert was courteous and informative. I’m happy with my vehicle. I’m very satisfied with service! More