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Land Rover Hartford

Hartford, CT

3.1
94 Reviews

77 Weston Street

Hartford, CT

06120

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Showing 94 reviews

August 03, 2021

Amazing service from the beginning to the end. It was everything you’d expect from a high-end dealership. Adrienne and the team at Land Rover Hartford made the process easy and enjoyable. More

by Jason ZB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrienne Leader, Steve Lucas
July 21, 2021

Just picked up our 2nd Range Rover Velar from them, worked with Robert both times and whole process went smoothly. Given a good trade in value and switched from a 2018 Velar to a 2021. Service at LR Ha More

by JZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
July 12, 2021

Excellent experience with LR Hartford. Adrienne is very nice and easy to deal with. They gave me a very fair price for my trade-in and I was able to get in to a new car with no hassle. More

by JS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrienne,Dylan.
Jul 16, 2021 -

Land Rover Hartford responded

Thank you. Adrienne has been with Land Rover Hartford and the Mitchell Auto Group for a long time. We look forward to many more years of great service to our customers.

June 22, 2021

Brian was extremely nice and helpful in guiding us through the initial steps of an online inquiry. Sean was excellent with following through and assisting us with the lease of a Range Rover. Excellen More

by carlogeddo
Recommend Dealer
Yes
Employees Worked With
Sean Dyer and Brian Dugan
June 17, 2021

After some new information came to light about what I thought was a great buying experience I am editing my review as follows. Stay clear. Very deceptive business practices and in my book they are dow More

by shapiroeric01
Recommend Dealer
No
Employees Worked With
Business Manager
Jun 17, 2021 -

Land Rover Hartford responded

Mr. Shairo, we are sorry you had a bad experience at our Land Rover Store. All of the product that you purchased were disclosed. They are also fully refundable. Please contact our Sales Manager, Dylan Gengras at (860) 693-9477. He would be happy to help you process any refunds that you request. Sorry, once again from the Mitchell Auto Group Family.

Jun 17, 2021 -

shapiroeric01 responded

Simply not true. Refunds are being processed but it was admitted that the Protection Plan was not disclosed. And I respectfully disagree the GAP was disclosed because no way I would have agreed. Shady and borderline illegal business practice

June 13, 2021

The staff we worked with was very easy to work with. Sean was pleasant and not at all pushy. All and all it was a great experience. More

by Jeffhil14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dyer
May 27, 2021

Top notch experience by a top notch team from Service to Parts to Sales to Top Management! They have it all! Land River Hartford overall is a top notch dealer in Connecticut !!! More

by mikelong123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David CALVERT and his manager in service; Dan CONNOLLY in parts; Rod Gengras in SALES and David THEFT
May 19, 2021

The financial person lied to me I was never contacted about my purchase I always had to call and email if I didn’t love the vehicle I would not bye a go cart from them!!!!!!! More

by tfm350
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adrienne and Steve
April 14, 2021

Superlative experience from beginning to end. Robert was fantastic in helping us select the vehicle and get it ordered with all desired accessories. Communication between order and delivery was very helpful More

by dsallen41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gengras
April 09, 2021

From start to finish it was more than a car buying experience it was concierge service that fit my budget from a team that was courteous and knowledgeable More

by LELA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Michael Misha, Steve