Land Rover Hartford
Hartford, CT
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Brian was extremely nice and helpful in guiding us through the initial steps of an online inquiry. Sean was excellent with following through and assisting us with the lease of a Range Rover. Excellen through the initial steps of an online inquiry. Sean was excellent with following through and assisting us with the lease of a Range Rover. Excellent service. More
After some new information came to light about what I thought was a great buying experience I am editing my review as follows. Stay clear. Very deceptive business practices and in my book they are dow thought was a great buying experience I am editing my review as follows. Stay clear. Very deceptive business practices and in my book they are downright dishonest. Bought a new Range Rover and before coming in for delivery I was very specific I did not want any “extras”. No wheel and tire warranty, no clear coat or Simoniz treatment, no maintenance plans, etc. I only wanted to pay for the car and taxes. I was crystal clear with the GM. Come to find out a week later the business manager snuck in GAP and an Allstate Bronze Protection Plan for $995 each. Had me sign paperwork as we were going through all the signatures. Sign here, sign here, sign here, etc. Not once was this explained or disclosed to me because there is zero chance I would have agreed to it. Not once did he say “This is the coverage and it costs $995, do you accept or decline the coverage?” They try to sneak it in as it’s added to the financed amount so adds minimally to the monthly payment. Evidently it’s called “slamming” and it should be illegal. I’LL NEVER BUY ANOTHER CAR FROM HARTFORD LAND ROVER OR MITCHELL AUTO GROUP EVER AGAIN. STAY CLEAR! Eric Shapiro More
Top notch experience by a top notch team from Service to Parts to Sales to Top Management! They have it all! Land River Hartford overall is a top notch dealer in Connecticut !!! Parts to Sales to Top Management! They have it all! Land River Hartford overall is a top notch dealer in Connecticut !!! More
The financial person lied to me I was never contacted about my purchase I always had to call and email if I didn’t love the vehicle I would not bye a go cart from them!!!!!!! about my purchase I always had to call and email if I didn’t love the vehicle I would not bye a go cart from them!!!!!!! More
Superlative experience from beginning to end. Robert was fantastic in helping us select the vehicle and get it ordered with all desired accessories. Communication between order and delivery was very helpful fantastic in helping us select the vehicle and get it ordered with all desired accessories. Communication between order and delivery was very helpful/informative and delivery was flawless. Highly recommend. More
From start to finish it was more than a car buying experience it was concierge service that fit my budget from a team that was courteous and knowledgeable experience it was concierge service that fit my budget from a team that was courteous and knowledgeable More
Great and friendly environment, Sean was great as well as the rest if the team there. Wish we could of driven it home that day. I would buy from them again. as the rest if the team there. Wish we could of driven it home that day. I would buy from them again. More
I was excited as soon as I pulled into the parking lot. It got better as I walked through the doors. This dealership is very classy. My salesman, Mike was a no pressure, easy to work with guy. There were a It got better as I walked through the doors. This dealership is very classy. My salesman, Mike was a no pressure, easy to work with guy. There were absolutely no hiccups as every transaction went smoothly. No pressure. No B.S. I have zero regrets with the purchase of my Landrover or the people there. More
It the best Dealer experience I every had. The people were very nice and easy to talk to. Very friendly atmosphere. No pressure from anyone who works there. were very nice and easy to talk to. Very friendly atmosphere. No pressure from anyone who works there. More