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Land Rover Rockland

Rockland, MA

4.7
386 Reviews

1022 Hingham St

Rockland, MA

02370

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Showing 386 reviews

November 22, 2024

Your are the most disorganized dealership I have seen. I stopped going to you for a BBQ long time until Tom I meet who was nice and helpful. Until I meet your employee dean who is from another planet. He More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Faulstich, Joe Anselmo, Emma Gabrielian, Dean Campanale, Stephanie King
Nov 27, 2024 -

Land Rover Rockland responded

None, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced with your recent service. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert Kelleher General Manager rkelleher@landroverhanover.com

November 07, 2024

First time at this dealership. Took it in for recall work. Had to wait a week for it to be completed unfortunately but otherwise everything was fixed. More

by matt.jj.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Nov 09, 2024 -

Land Rover Rockland responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 25, 2024

The service department is efficient, friendly and completed the work as estimated in time, workmanship and cost. More

by Jaswp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich, Emma Gabrielian, Stephanie King
Oct 27, 2024 -

Land Rover Rockland responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 22, 2024

Very pleasant experience. Transaction was fast and efficient Salesman was knowledgeable and answered our questions knowledgeablely More

by pvs52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Beniquez
Oct 25, 2024 -

Land Rover Rockland responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

October 22, 2024

Dean is great, keeps me informed and even delivered my Cara’s I couldn’t get in to collect. That is over and above!! Thank you! More

by sueglasspool123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich, Dean Campanale, Stephanie King
Oct 25, 2024 -

Land Rover Rockland responded

Hello, thank you for your kind review; we are happy to pass along your comments to Dean here at Land Rover Rockland! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2024

Great experience working with Dean! This was my first time at this dealership - It was easy to schedule, and Dean gave me accurate feedback about service and turnaround. More

by packerandrew.25
Recommend Dealer
Yes
Employees Worked With
Dean Campanale
Oct 18, 2024 -

Land Rover Rockland responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2024

Tom Faulstich, was spot on, was able to get the vehicle serviced and a Mass Imspection sticker completed by 1pm, well ahead of my expectations on a very busy day. More

by jwccrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Oct 13, 2024 -

Land Rover Rockland responded

Hi, we're happy to hear you had such a positive experience with Tom! Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2024

The facility is beautiful and the people in the service department work very hard to satisfy. I have had several electrical problems with my car, but they figure it out and get it right. More

by Nshalom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich, Dean Campanale
Oct 12, 2024 -

Land Rover Rockland responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2024

Best customer care service team, took care of me quickly and without an appointment. Awesome More

by nstefos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Sep 30, 2024 -

Land Rover Rockland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Rockland! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2024

Very honest, kind and welcoming staff. Always a breeze scheduling and executing service needs with the Rockland dealership. More

by Jdkeith99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Oct 02, 2024 -

Land Rover Rockland responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

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