Land Rover Greensboro
Greensboro, NC
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81 Reviews of Land Rover Greensboro
Kenny was wonderful. He went above and beyond to address my concerns. Honestly he is the best person there. Ask for Kenny when getting your car serviced. He will take He went above and beyond to address my concerns. Honestly he is the best person there. Ask for Kenny when getting your car serviced. He will take are of you. More
First let me say Sharon Szeto is the best sales person I’ve ever experienced. She literally went above and beyond to accommodate my family! She is genuine and she enjoys hers job. I’ve ever experienced. She literally went above and beyond to accommodate my family! She is genuine and she enjoys hers job. More
Having purchased over 90 new & used cars, I wouldn't expect that my absolute worst experience would be from Flow Land Rover- Greensboro. The salesperson over promised and under delivered throughout the expect that my absolute worst experience would be from Flow Land Rover- Greensboro. The salesperson over promised and under delivered throughout the buying experience, including misleading and untrue statements. The parts department has attempted to make up for the issues created by the sales department but it hasn't been any better. We purchased our 2020 certified pre-owned Range Rover in May of 2021 and we've had nothing but poor communication (being told they would get right back to me and I would wait a couple of weeks without hearing back and I would have to chase them down again. It's to the point where I automatically put a reminder on my calendar 14 days out from when I call the parts department). Four months and counting to get a replacement key for a key that was lost at the dealership after being told by the sales rep that he had both keys. More
This dealership really has went above and beyond in helping me purchase my new vehicle. It’s reluctant that I had a problem with a glitch in dashboard immediately after purchase. We’re waiting on a re helping me purchase my new vehicle. It’s reluctant that I had a problem with a glitch in dashboard immediately after purchase. We’re waiting on a replacement part to arrive now and I’m hoping this will fix our issue on a 2020 velar with less than 200 miles when it started happening. I don’t feel this has any reflection on the dealership to my knowledge, it’s a manufacturer default. I rated them average because I left without the issue being fixed. More
Poor Customer Service My Range Rover has been to Flow Range Rover Service department 5 times since the beginning of January of which 4 of the times were for the same proble My Range Rover has been to Flow Range Rover Service department 5 times since the beginning of January of which 4 of the times were for the same problem and one time was for a problem caused during a previous service appointment. The dealership has had the vehicle 40+ days for since 12/30/2019. Communication regarding vehicle status, accurate description of diagnostic findings, and accurate completion of repairs in a timely manner has been sorely lacking. Despite multiple times expressing my customer service concerns, Ameer and Joe have provided no additional assistance. The original problem reoccurred yesterday and both of these individuals remain insensitive to the complete disruption and inconvenience this has caused for months and to my needs for transportation out of state. I have dealt with other Land Rover dealerships and received excellent communication and customer service and been treated with the utmost respect. Unfortunately, I seem to merely be an inconvenience to this dealership. More
"Outstanding Customer Service" I had very little time due to my hectic work schedule but Bill Dagan & Brian Brooks made the necessary accommodations for me. They're very knowledgeab I had very little time due to my hectic work schedule but Bill Dagan & Brian Brooks made the necessary accommodations for me. They're very knowledgeable, professional, and approachable!!!! More
Sales team is great with Sharon, Brian & Rhett. Service department is great as well with Michael, Mario & Amir. I’ve bought multiple vehicles from them and will continue to do so. Monty H. department is great as well with Michael, Mario & Amir. I’ve bought multiple vehicles from them and will continue to do so. Monty H. More
We had a great buying experience. We were looking at a couple different vehicles and they helped us find the right one. Since they didn't have the exact one we wanted on the lot, they found one and got i couple different vehicles and they helped us find the right one. Since they didn't have the exact one we wanted on the lot, they found one and got it in quickly and we couldn't be happier. More