Land Rover Frisco - Service Center

Service was very good. Let's see if the software update has been fixed. High price for an oil change, but the convenience of delivering my clean vehicle back to me was grea Let's see if the software update has been fixed. High price for an oil change, but the convenience of delivering my clean vehicle back to me was great! Thank you. More

They take care of their customers in a timely and courteous manner! Really like these guys. courteous manner! Really like these guys. More

Lewis is absolutely a dream adviser . He’s been extremely professional and kind . Grateful for him and Land Rover He’s been extremely professional and kind . Grateful for him and Land Rover More

They always take good care of me and get me in and out quickly. Highly recommend! quickly. Highly recommend! More

Excellent service advisors. Attention to detail. Go the extra mile. Thanks much for getting the job done as planned. Attention to detail. Go the extra mile. Thanks much for getting the job done as planned. More

My service advisor was very knowledgeable. I appreciate the level of customer service received. I’d definitely recommend. I appreciate the level of customer service received. I’d definitely recommend. More

Robert T. helped me with ordering a backup key fob. He patiently explained to me why the blade part of the key will require a wait period. Overall experience w helped me with ordering a backup key fob. He patiently explained to me why the blade part of the key will require a wait period. Overall experience was positive. Quick turnaround. Fantastic customer service I received at this dealership. More

Michael Teschner is a awesome Service Specialist. He is very professional, knowledgeable and good listener which makes him a great Rep. He is very professional, knowledgeable and good listener which makes him a great Rep. More

Absolutely horrible customer service. I could go on and on about the multiple bad experiences we’ve had here. Never been treated so poorly in any other customer service experience. Will G I could go on and on about the multiple bad experiences we’ve had here. Never been treated so poorly in any other customer service experience. Will GUARANTEE that my family or anyone we love and car about never does business with this dealership. More

I bought a nice 2018 vehicle at another dealer with still factory warranty. The simple fact was to make transfers from American to EU but was the worse mistake I done Jaguar of Frisco I sent my vehicle ther factory warranty. The simple fact was to make transfers from American to EU but was the worse mistake I done Jaguar of Frisco I sent my vehicle there even though I knew about their reputation. I’ll thought that by doing so I’ll test their service and proceed to buy my next New Land Rover . But they fail every step of the service I work for reputable dealers for 32 yrs and I believed the the service staff needs to be fired or retrained for a better customer Service. Now next week I’ll be. Using Sewell BMW great service there. All this issue was for a Battery issue and sensor failure. Definitely they need extensive training I feel bad for the actual owners . One more complaint in their record. For sure More