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Land Rover Frisco - Service Center

Frisco, TX

4.6
337 Reviews

337 Reviews of Land Rover Frisco - Service Center

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March 27, 2025

They are not willing to do anything for a blown engine that just came out of warranty on a vehicle I have only had for 10 months. The car only has 40,000 something miles on it. We have had 2 oil changes d More

by Tekeisha_avery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah
February 13, 2025

Michael Teschner has been my go-to service person since purchasing our Jaguar in 2021. He has been very friendly and easy to work with while helping to solve my battery charging problem. He is willing to More

by prkranz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Teschner
January 02, 2025

I have taken my Range Rover to this dealership 3 times(within the last four months) for the same issue. The techs are guessing at the diagnosis and charging me every time. The dealership should have More

by angeladavis254
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
September 20, 2024

We had some issues during our 3 year lease with Jaguar. Because of the issues we were told (on 2 separate occasions) we would not have to worries about the $495 "turn in" fee on the car. After all was said More

by odesignsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
August 19, 2024

Beware: Took my Range Rover in for service on a Sat. afternoon. It was stolen within a couple of hours by someone who helped himself to the key fob that was left in an unlocked room and not in a locked More

by KChaiken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
June 27, 2024

Johnathan was awesome. Communicated with me well and took good care of my vehicle. I highly recommend him as a service advisor. More

by travishudson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan.
December 30, 2023

I called multiple times to make appt and no answer. Text person is rude too. More

by jbatterson5
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mykeloff, Robert Boles, Nick Kowalsky
Jan 27, 2024 -

Land Rover Frisco responded

jbatteson5, We certainly apologize for the multiple phones call without an answer. We have recently upgraded our phone system with the network upgrade next which should eliminate the "no-answer" situation. As far as the text person, our Chat was being managed by an Ai. Effective Feb. 1st, the Ai will be fully retired and back to live human interaction. If you have any questions, please contact me direct at 972,370.2345. Kind regards, Mike Mykeloff General Manager Jaguar Land Rover Frisco

December 19, 2023

Brought in my car to add a Jaguar part that I had to purchase through a 3rd party because it was discontinued by Jaguar. Lewis got me in and out in a few hours at a good price. More

by jerrykreitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Inglis
December 19, 2023

Professional and clean dealership I like the free car wash and Todd great sales professional More

by macmcalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Faulks
December 19, 2023

I took my vehicle to fix some issues. Jorge was amazing! He guide me through what we needed to do and made sure everything went smoothly. Truly grateful for him! Very happy with the servi More

by Natalie Ibanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Field
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