Land Rover Frisco - Service Center

We had some issues during our 3 year lease with Jaguar. Because of the issues we were told (on 2 separate occasions) we would not have to worries about the $495 "turn in" fee on the car. After all was said Because of the issues we were told (on 2 separate occasions) we would not have to worries about the $495 "turn in" fee on the car. After all was said and done, this dealership did a 180 and reneged on what THEY had promised us. That being said, when the time comes, we will go to a different dealership in our metroplex. Unfortunately they are cutting off their nose to spite their face. They'll be fine. They're simply losing future clients and referrals. Bad call. More

Beware: Took my Range Rover in for service on a Sat. afternoon. It was stolen within a couple of hours by someone who helped himself to the key fob that was left in an unlocked room and not in a locked afternoon. It was stolen within a couple of hours by someone who helped himself to the key fob that was left in an unlocked room and not in a locked box, right as the service department closed, which he used to find the vehicle and drive it off to Mexico. Dealership claims it did not even know vehicle was gone until 6 days later and then only because I had been calling to find out service status. Then, they tried to get me to pay them for a comparable replacement vehicle beyond the low ball offer from them and their insurance company for mine. This is no way to treat a customer. Apparently not the first time something like this happened so BEWARE. More

Johnathan was awesome. Communicated with me well and took good care of my vehicle. I highly recommend him as a service advisor. Communicated with me well and took good care of my vehicle. I highly recommend him as a service advisor. More

Brought in my car to add a Jaguar part that I had to purchase through a 3rd party because it was discontinued by Jaguar. Lewis got me in and out in a few hours at a good price. purchase through a 3rd party because it was discontinued by Jaguar. Lewis got me in and out in a few hours at a good price. More

Professional and clean dealership I like the free car wash and Todd great sales professional wash and Todd great sales professional More

I took my vehicle to fix some issues. Jorge was amazing! He guide me through what we needed to do and made sure everything went smoothly. Truly grateful for him! Very happy with the servi Jorge was amazing! He guide me through what we needed to do and made sure everything went smoothly. Truly grateful for him! Very happy with the service I received. Thank you. More

Always pleasant to deal with Land Rover. Lease is coming up and hope to stay in a sport Lease is coming up and hope to stay in a sport More

They were very helpful professional, and made sure I was satisfied. Great people, great service. satisfied. Great people, great service. More

Clean and helpful staff…valet and service advisor. Michael was great ! Everything was exactly as told. Michael was great ! Everything was exactly as told. More