Land Rover Fort Lauderdale - Service Center

The worst service on so many levels. Not what anyone would expect from a "premium brand". The light kept coming on saying I was low on AC fluid, even though we kept adding the fluid. Not what anyone would expect from a "premium brand". The light kept coming on saying I was low on AC fluid, even though we kept adding the fluid. Took it Tire Choice to be looked at and they told us the water pump was leaking, and that we should take it to the dealer. We have an extended warranty. We could not make a service appointment for 10 days... so I did not drive my car. After 3 weeks at the dealer, once the manager, Charles got involved, we finally had some traction. It was always one excuse after the other. Bottom line I couldn't drive my car for a month. This is not the first time service was terrible at Land Rover Fort Lauderdale. I owned a Mazda before this car and got the best service ever... and a Lexus and a Toyota. Once Charles got involved, everything changed. But this is unacceptable. We will not be buying any car that needs to go to your dealership. We plan to purchase a Cadillac next. I am not sure if Jose was at fault. He was very nice in the end and treated us like gold. More

Completely unenjoyable on so many levels. Not what I would expect from a premium brand. Not what I would expect from a premium brand. More

No one has time to take their vehicle in for service. At least it’s not one of my favorite things to do. The service advisor was very knowledgeable of what I needed done. Communication was excellen At least it’s not one of my favorite things to do. The service advisor was very knowledgeable of what I needed done. Communication was excellent from making an appointment, Dropping off the car to a loaner car to completion and pick up everything I was told happened just the way I was told it would. Great job at this dealership More

The advisor was very polite, he explained everything to me regarding the service required and why it was necessary. me regarding the service required and why it was necessary. More

Very professional crew…than you Jose Mene and the rest of the crew I’m definitely new member of Land Rover family… hope you guys going to continue with great work like so far the crew I’m definitely new member of Land Rover family… hope you guys going to continue with great work like so far More

Outstanding service. Best technicians and service advisors in the business to care for my vehicle. Best technicians and service advisors in the business to care for my vehicle. More

I've been using this dealership for years for my service. The reason I keep going back is Sharone, my service advisor. The reason I keep going back is Sharone, my service advisor. More

Excellent service,Excellent attention to detail. Will definitely continue to do business with this dealership Will definitely continue to do business with this dealership More

Sharone is a superb service consultant. I am very satisfied with the quality of the workmanship I am very satisfied with the quality of the workmanship More

My service advisor Jose was outstanding! Called me the second my parts arrived and made sure my car was ready ASAP. He made the process super easy and painless. Awesome customer service! Called me the second my parts arrived and made sure my car was ready ASAP. He made the process super easy and painless. Awesome customer service! More