Land Rover Fort Lauderdale

There is no consistency of staff. In sales nor service. Only the finance department. Nothing ever goes smoothly in the service department. They are overwhelmed, and the attitude is th In sales nor service. Only the finance department. Nothing ever goes smoothly in the service department. They are overwhelmed, and the attitude is they just don’t care. That makes it breaks building clientele. I have witnessed and heard horror stories. Strong consistent leadership is needed in service as well as sales. More

I was very impressed with the People and the service. Organized and very clean dealer. Organized and very clean dealer. More

Great service. Staff is always very kind and they try to be accommodating. It is hard to get an appt but that is a reflection on my availability as well….. Staff is always very kind and they try to be accommodating. It is hard to get an appt but that is a reflection on my availability as well….. More

Attempted to make a service appointment for a brake change on a Range Rover Sport. I was told when calling that they would not have any available appointments until mid January. I called on October 11 change on a Range Rover Sport. I was told when calling that they would not have any available appointments until mid January. I called on October 11 2022. Highly disappointed in the customer service on the phone as well. More

Great customer service, enjoyed working with Sales Rep, Michael Anderson, service was superb and friendly I would highly recommend. Michael Anderson, service was superb and friendly I would highly recommend. More

Friendly staff always willing to help. Every time I need it of help the service department is open. Also the sales manager Mr Ross was amazing. Every time I need it of help the service department is open. Also the sales manager Mr Ross was amazing. More

Great experience and would recommend this dealership to all my friends. The staff couldn’t have been any nicer. all my friends. The staff couldn’t have been any nicer. More

Very frustrating that it always takes more than a month to get a service appointment with Land Rover Fort Lauderdale. My other car is a Mercedes and is serviced next door, it never takes more than a week t to get a service appointment with Land Rover Fort Lauderdale. My other car is a Mercedes and is serviced next door, it never takes more than a week to get a service appointment at the Mercedes dealership and they are both owned by Auto Nation. The last time I took my car in for service at Land Rover they made me wait over an hour just to check the car in. They are the worst! Makes me sorry I bought a Land Rover instead of another Mercedes. More

I would give them less than one star as possible. 2022 car I was already in the shop for almost one month and needs to go back in. You have to book an appointment over two months out, I called today 2022 car I was already in the shop for almost one month and needs to go back in. You have to book an appointment over two months out, I called today 9/15 and the next available spot is 11/17. Managers have no resolution or help to offer aside from telling you that you can bring in the car sooner but it won’t be looked at for at least a few weeks, and no rental will be provided because they are all out. The car has had three separate issues including not starting, stopping and shutting off while driving and several various warning signs coming on. Car is brand new with less than 10 K miles and I fully regret the purchase. More

Peter our sales rep was exceptional to deal with took time to find appropriate vehicle for us time to find appropriate vehicle for us More