Land Rover Fort Lauderdale

My vehicle has been at the service deot 7 out of the past 8 months. The customer service has been deplorable. I am extremely disappointed and will never buy another LANDROVER even though I’ve owned 3 new LAN 8 months. The customer service has been deplorable. I am extremely disappointed and will never buy another LANDROVER even though I’ve owned 3 new LANDROVER’s since 2006. I have no confidence in the dealership in pompano beach. I have had the worst customer service in the past 4 months than I d ever had in my life!! More

Sharone was fantastic. My only issue was that my warranty did not cover my brakes. Apparently, I missed the warranty by 1,000 miles. It took me two months to get the app My only issue was that my warranty did not cover my brakes. Apparently, I missed the warranty by 1,000 miles. It took me two months to get the appointment, so it seems unfair that the warranty did not cover the work. George LeMieux More

I have been dealing with this dealership for 18 years. Great follow customer service and very reputable Great follow customer service and very reputable More

After waiting 6 weeks to get in for a tire rotation, the day finally came. service advisor recommends wheel alignment also. never did a wheel alignment with others cars I own for rotations but thought well day finally came. service advisor recommends wheel alignment also. never did a wheel alignment with others cars I own for rotations but thought well maybe since this is a big investment "2022 rang rover sport" I said ok. Well later that day when driving I notice steering wheel is not centered anymore and when steering wheel is let go it drifts to the right ( and No its not the road). Emailed service writer that night explaining situation and expecting a call in morning, didn't happen. Called his direct line and left voice message explaining situation and to give call to bring in, didn't happen. Called customer service line and explained again the situation and no call backs and they said they would email him and he should respond, didn't happen. Finally reached out to salesman "Bill" and he said bring in tomorrow at 9am. Hopefully it can be corrected back to the way it came in. And yes I give permission to use this in advertising and promotional purposes. More

The service was good but very expensive. There was a 3 month wait to schedule an appointment. There was a 3 month wait to schedule an appointment. More

The internet sales team was pretty responsive. Could have all been a bit faster given it was a cash transaction with no trade. Vehicle was mostly per pictures but didn’t have driver floor mat, no Could have all been a bit faster given it was a cash transaction with no trade. Vehicle was mostly per pictures but didn’t have driver floor mat, no cargo area cover, and damage to the rear passenger door on the interior. I bought remote and could have seen these things in person. Had the car transported - was fairly priced and reasonably fast (took a day to two to lock it down). More

Good costumer service, very nice place I always go to this location, it serves me very well this location, it serves me very well More

The renovations made to the facility are impressive. The service staff goes far beyond expectations. Your staff appears to be a lot more helpful and appreciative of your customer’s presentsexpectations. The service staff goes far beyond expectations. Your staff appears to be a lot more helpful and appreciative of your customer’s presentsexpectations. Your staff appears to be a lot more helpful and appreciative of your presence Customer’s presence. More

The service workers are kind and attentive to your needs. Periodically the service counter manager of your case will call you to keep you informed of the progress of your vehicle through service. It’s a grea Periodically the service counter manager of your case will call you to keep you informed of the progress of your vehicle through service. It’s a great feature that give you confidence in the service department effort to tend to your needs. More

I scheduled a change of my tires (defender). Was given an appointment 5 days later, got there on time, 45 minutes after checking in I was notified they were wrong, they did not have the tires, h Was given an appointment 5 days later, got there on time, 45 minutes after checking in I was notified they were wrong, they did not have the tires, had to be ordered. They were ordered, with balancing, the service was around 2100 dollars. I was said the tires would be there on Wednesday, (2 days later) they would call me to see if they could be installed that same day, but likelt Thursday morning. Took Thursday off in am to be able to do that, did not receive call Wednesday, no call Thursday morning, called tirerack, they mailed the tires overnight, I had them installed in a local shop the next say in the morning, for around 1350 dollars total, including balance in one of the most reputable tire places in south florida. I was called Thursday around noon from Land Rover, the tires had arrived!! The guy who worked with me was very nice, I do not blame him at all, but this was probably my last time there. At the end I am glad this happened, I saved around 800 dollars!! More