Land Rover Fort Lauderdale

Miguel is my service advisor and makes my life simple. He is extremely responsive. Excellent experience He is extremely responsive. Excellent experience More

Worst experience ever. I took my car for service and it took them 9 hours to have it ready. Nobody answers the phone. They don’t offer you a loaner. My car wasn’t even wash I took my car for service and it took them 9 hours to have it ready. Nobody answers the phone. They don’t offer you a loaner. My car wasn’t even washed or clean by the time I picked it up. A complete disaster. More

This experience improved my opinion of this dealership. They were up front with time and cost expectations. They were able to provide me a courtesy vehicle in a timely fashion. My repairs were unexpected a They were up front with time and cost expectations. They were able to provide me a courtesy vehicle in a timely fashion. My repairs were unexpected and my vehicle was towed to this dealership. I did encounter a couple of issues when the vehicle was returned to me, but Hila ensured a resolution. All things considered, a good experience. More

Taiwo was my service advisor and he was very helpful and keep me up to date on what was going on. No issues at all keep me up to date on what was going on. No issues at all More

Great experience. I took my car in for service and all issues were resolved to my satisfaction. I took my car in for service and all issues were resolved to my satisfaction. More

The worst service on so many levels. Not what anyone would expect from a "premium brand". The light kept coming on saying I was low on AC fluid, even though we kept adding the fluid. Not what anyone would expect from a "premium brand". The light kept coming on saying I was low on AC fluid, even though we kept adding the fluid. Took it Tire Choice to be looked at and they told us the water pump was leaking, and that we should take it to the dealer. We have an extended warranty. We could not make a service appointment for 10 days... so I did not drive my car. After 3 weeks at the dealer, once the manager, Charles got involved, we finally had some traction. It was always one excuse after the other. Bottom line I couldn't drive my car for a month. This is not the first time service was terrible at Land Rover Fort Lauderdale. I owned a Mazda before this car and got the best service ever... and a Lexus and a Toyota. Once Charles got involved, everything changed. But this is unacceptable. We will not be buying any car that needs to go to your dealership. We plan to purchase a Cadillac next. I am not sure if Jose was at fault. He was very nice in the end and treated us like gold. More

Completely unenjoyable on so many levels. Not what I would expect from a premium brand. Not what I would expect from a premium brand. More

No one has time to take their vehicle in for service. At least it’s not one of my favorite things to do. The service advisor was very knowledgeable of what I needed done. Communication was excellen At least it’s not one of my favorite things to do. The service advisor was very knowledgeable of what I needed done. Communication was excellent from making an appointment, Dropping off the car to a loaner car to completion and pick up everything I was told happened just the way I was told it would. Great job at this dealership More

From the moment I walked in and spoke with Alicia I knew she would take care of me. Alicia was straight forward and very knowledgeable with any question or concern I presented her with. It was a smooth and she would take care of me. Alicia was straight forward and very knowledgeable with any question or concern I presented her with. It was a smooth and seamless transaction and at my request , a speedy one. I would highly recommend anyone looking for a car to ask for Alicia. When it came time to finalize all the paperwork I was introduced to Robert in the Finance Department. Robert was very genuine and to the point. I felt like I was talking to an old friend by the time we were done. More

The advisor was very polite, he explained everything to me regarding the service required and why it was necessary. me regarding the service required and why it was necessary. More