Land Rover Fairfield
Fairfield, CT
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With a scheduled appointment the car went in on time and was finished quickly. The inside and outside were cleaned and the car looked brand new when finished. was finished quickly. The inside and outside were cleaned and the car looked brand new when finished. More
Hi Pete, Thank you so much for reaching out. I can honestly say I am more than completely satisfied, and I wanted to take a moment to tell you just how much your care and professionalism mean to I can honestly say I am more than completely satisfied, and I wanted to take a moment to tell you just how much your care and professionalism mean to me. I've been driving for 32 years, and in that time I've dealt with more dealerships and service departments than I can count. Some were fine, some were forgettable, and a few made me dread every visit. Jaguar Land Rover Fairfield is in a class of its own. Bar none, your service department is the best in the business, and I would recommend it over anyone I have ever dealt with. What sets you apart is how attentive everyone is. From the moment I pull in, I feel welcomed and respected. Your team listens, explains everything clearly, keeps me informed every step of the way, and never makes me feel rushed or like just another appointment on the schedule. The work is always done right, and done with pride. That kind of consistency is rare, and it doesn't go unnoticed. Pete, I especially want to thank you personally. You are beyond a gentleman. You always go over the top to make sure I feel comfortable and confident with the service being done, you take the time to answer every question, and you treat me like a valued friend rather than a customer. Your honesty, patience, and genuine care are exactly why I trust Jaguar Land Rover Fairfield completely with my vehicle. Please pass along my sincere thanks to the entire service team, from the advisors to the technicians. You've all earned a loyal customer for life, and I'll continue to tell everyone I know that this is the only place they should trust with their Land Rover. With deep appreciation and gratitude, Joseph More
I had an excellent experience with the Range Rover service team. The communication was outstanding throughout the entire process, and I truly appreciated their honesty, professionalism, and transparen service team. The communication was outstanding throughout the entire process, and I truly appreciated their honesty, professionalism, and transparency. A special thank you to Pete for going above and beyond and making sure everything was handled properly. It’s refreshing to deal with people you can genuinely trust. I highly recommend their service and will definitely be returning! More
Great customer service. Communicate well. Very thorough. Did great work. Answered all my questions. And resolved any issues. Communicate well. Very thorough. Did great work. Answered all my questions. And resolved any issues. More
We always have a very pleasant experience with LandRover Fairfield. Their staff is friendly, professional and helpful- and their service technicians are thorough and explain everything that has been perfor Fairfield. Their staff is friendly, professional and helpful- and their service technicians are thorough and explain everything that has been performed on your vehicle. Very professional dealership and service! More
