
Land Rover Englewood
Englewood, NJ
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Ben was a great very personable salesman as well as the rest of the staff Alex and Karl were seamless getting the process done Thanks again ! rest of the staff Alex and Karl were seamless getting the process done Thanks again ! More
I like the service of dealership they show genuine concern about your truck, and customer service are very polite and give straight up answers on any question that you inquire to ask concern about your truck, and customer service are very polite and give straight up answers on any question that you inquire to ask More
had to leave the vehicle for a repair but needed a loaner. The appointment was for 3 weeks later since a loaner was not available. Still have a major problem with an inferior vehicle loaner. The appointment was for 3 weeks later since a loaner was not available. Still have a major problem with an inferior vehicle More
Bought a new Range Rover Sport and had nothing but trouble. The dealer could care less about my problems. Will never buy another range rover and writing this to avoid other people from spending alot trouble. The dealer could care less about my problems. Will never buy another range rover and writing this to avoid other people from spending alot of money for a poor quality vehicle. More
THE BEST SERVICE CENTER OUT THERE by MIKE KIM I WOULD REALLY CONTINUE MY SERVICE OUT THERE MIKE HAS BEEN VERY HELPFUL AND VERY MUCH UNDERSTANDING AND HARDWORKING SERVICE ADVISOR , HE REALLY TOOK I WOULD REALLY CONTINUE MY SERVICE OUT THERE MIKE HAS BEEN VERY HELPFUL AND VERY MUCH UNDERSTANDING AND HARDWORKING SERVICE ADVISOR , HE REALLY TOOK CARE OF ME WITH A LOANER AND TRIED TO FIGURE OUT ISSUE WITH MY WIFI STATUS IN THE CAR , I WOULD REALLY RECOMMEND MIKE KIM FOR ALL MY CARS AND HE HAS THE KNOWLEDGE AND THE COMPANY LAND ROVER SHOULD BE PROUD TO HAVE HIM AS AN ADVISOR .AGAIN HE IS THE ONLY MIKE KIM , GREAT EXPERIENCE WITH THIS GENTLEMAN. More
Out of state customers dont waste your time with this unprofessional and unreputable dealership ********Please Stay Away I tried to purchase a car from the dealership, as an out of state customer I of unprofessional and unreputable dealership ********Please Stay Away I tried to purchase a car from the dealership, as an out of state customer I offered a deposit on the phone and a check upon picking up the car, I was told that the car is available and there is no need for a deposit now as we are good to go on the deal and the sales manager will reach out to me the next business day to close the deal. Next business came and neither the sales person Jonathan nor the sales manager called back. So I called back and talked to the internet sales adviser and was told the car is sold. As of this moment I was never contacted back by either the sales person or the manager. Extremely unprofessional for this type of a dealership. Terrible business practice **** More
Range Rover STOLEN while left for service! Brought my brand new 2020 Range Rover in with a sunroof problem and my car was STOLEN while in their service drive a few hours after it was dropped of Brought my brand new 2020 Range Rover in with a sunroof problem and my car was STOLEN while in their service drive a few hours after it was dropped off. Their GM never called to apologize...provided no details and actually questioned whether I had been a Land Rover owner over the past two decades (of which I've owned at least a dozen). After calling a few times on the following day, the GM Ron Haro had a cavalier attitude and said "well, you've got an insurance issue to deal with". Why didn't anyone from senior management call me? "The service rep who called you (while he was on the phone with the police) said you sounded OK with it"....??!! I was in shock! Then the harrowing Haro went on to blame the pandemic. Absolute disaster and epic inconvenience to say the least. They are incompetent AND arrogant -- a lethal combination. NEVER, EVER go there! After this, I may never buy another Land Rover. It's been truly pathetic in every way! More
I called Mike Kim with a concern I had with my LR, he was excellent with his response, Was able to get me in and took car of my concerns. Mike was very professional, kind and courteous. A great experience. excellent with his response, Was able to get me in and took car of my concerns. Mike was very professional, kind and courteous. A great experience. Thank you Mike. More
I have been in the car business 5 years and Mike was the best service advisor I have ever dealt with. Found out the problem to my radio which no other place could. Highly proffessional! best service advisor I have ever dealt with. Found out the problem to my radio which no other place could. Highly proffessional! More