Land Rover Denver
Littleton, CO
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Please stay far far away from this Landrover dealership. They smile and are very nice and caring when you are buying a vehicle from here. Then when it comes to the service department, which needs someone mo They smile and are very nice and caring when you are buying a vehicle from here. Then when it comes to the service department, which needs someone more seasoned who doesn’t lack professionalism The Service Manager Matt needs to be replaced, he shows no compassion or empathy for the Guest. He’s very mentally immature for such a huge position. I pray they hire someone who knows the value of their Customers. More
Top shelf folks at this store, My daughter and I flew to Colorado to purchase a nice rust free used car to drive home. LRD was our first visit and we happily drove our Rav4 home that evening. Although we Colorado to purchase a nice rust free used car to drive home. LRD was our first visit and we happily drove our Rav4 home that evening. Although we did not buy a 6 figure vehicle, you could not tell that by the way we were treated. Our salesman Dan and everybody we came in contact with were as polite and friendly as could be, even to the end of staying there past the 7p close time to assure we left with a freshly washed car with a full tank of gas to begin our drive back to NH. Hats off to every one there and if you are looking for a great place to deal with, this is your stop. Best wishes to all Mike from NH More
Jack was great! Great communication, friendly, and informative. Explained the procedure very well. I will bring my Rover only to Land Rover of Denver! Thank you for a great experience! informative. Explained the procedure very well. I will bring my Rover only to Land Rover of Denver! Thank you for a great experience! More
Land Rover Denver has been always been my number one choice to get my Land Rover services taken care of. The staff is friendly and knowledgeable. They have always provided clear and concise feedback a choice to get my Land Rover services taken care of. The staff is friendly and knowledgeable. They have always provided clear and concise feedback about my vehicles needs. The processing in and out the door has always been efficient and quick. When I moved to California for a few years, I would still drive back to Colorado once a year to get an annual bumper to bumper inspections and servicing because Denver has been reliable and provides Excellent Customer Service. More
Land Rover Denver is the reason car dealers (still) have a bad reputation. I buy many cars and have never had one sold out from under me while was I on the way to the dealership with a firm appointment for a bad reputation. I buy many cars and have never had one sold out from under me while was I on the way to the dealership with a firm appointment for an exact car. In my case they literally sold the car while I was driving 40 minutes across town for my appointment, I arrived for the appointment at the exact time we agreed to, 11:45AM on 4/24/2021, only to find out it was being sold. I was misled by this business, they made an appointment for me look at a specific car, an appointment they never intended to keep. If they do care to field this complaint, they will likely say they told me it was being sold. This is not true, they did text me, but said it was being looked at, and that text came while was 20 minutes into my 40 minute drive to the dealership, which I didn't even see because I was behind the wheel driving there. Then when I arrived they saw me coming, were already ready for an angry customer...the manager said to me, verbatim, 'we don't hold cars'. Then why make appointments? Then the manager said they have a policy of not holding cars, which I can understand if the appointment is far into the future, but we are talking about MINUTES. They couldn't wait 20 minutes for me to get there.. just simply could have made an exception to this silly policy for just a few minutes. This is the the worst way to treat people and their valuable time. More
Kate was fantastic. Got me in, got me out quickly. A loaner vehicle was made available if needed which i did not need. Lounge was clean and drinks and snacks were available loaner vehicle was made available if needed which i did not need. Lounge was clean and drinks and snacks were available More
Sales team was great! They were very helpful and accommodating which made the process seamless. Also impressed with the selection of inventory. Overall a good experience. accommodating which made the process seamless. Also impressed with the selection of inventory. Overall a good experience. More
I’ve been to this service center twice for the same issue. I have not seen this level of disorganization, scattered service or lack of a care about a customer from a service center, much less from issue. I have not seen this level of disorganization, scattered service or lack of a care about a customer from a service center, much less from a luxury car service center. I always believed that paying a premium for service yielded premium service experience. Land Rover Denver disproves that theory with flying colors. More
Great service and exceptional customer service. This place is awesome and it’s people are even better. Ryan Armstrong went above and beyond to assure us that our experience was superb. place is awesome and it’s people are even better. Ryan Armstrong went above and beyond to assure us that our experience was superb. More