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Land Rover Darien

Darien, CT

5.0
27 Reviews

1335 Post Rd

Darien, CT

06820

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Showing 27 reviews

December 05, 2020

Always great service from Rob in Darien whether I have a quick question or something more involved. Recommend the entire service department who are friendly and helpful More

by CT Keri
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Dec 05, 2020 -

Land Rover Darien responded

Thank you for the great review. We will be sure to thank Rob for providing you with excellent service. We look forward to working with you again.

August 10, 2020

Get it in writing! My 2017 Jaguar was towed in on a Saturday, wouldn't start. They said they didn't have a loaner car which they are supposed to. The rep said try back M More

by Zackly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob, Albano
Aug 11, 2020 -

Land Rover Darien responded

Hi, I am concerned to learn about any miscommunication that occurred regarding a loaner vehicle. Please reach out to me at NHilton@penskeautomotive.com so that we can address your concerns. I look forward to connecting with you. Thank you, Nick Hilton General Manager Land Rover Darien NHilton@penskeautomotive.com

Aug 11, 2020 -

Zackly responded

Mr Hilton, That horse is out of the barn. I appreciate you concern but this problem should have never happened in the first place. The last time my car was in for service there was also no loaner cars available BUT I was transported to Enterprise where I was provided a complimentary rental. I was told this service is no longer available.

December 23, 2019

The show room and out door automobile lot are both very impressive. Lots of vehicles to look at...both model wise and color wise. Our sales man. Chris Kinney was ver professional More

by Lvbhome25
Recommend Dealer
Yes
Employees Worked With
Chris Kinney
Dec 24, 2019 -

Land Rover Darien responded

Hi, We appreciate you taking the time to share your experience with Chris! Thank you, and we'd love to assist you again.

October 30, 2019

I had an IBEX treatment applied to the interior of my new leased vehicle. The service advisor was very easy to work with and accurate with his timing of the application. I didn’t fare as well with the sa More

by RRNY
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 31, 2019 -

Land Rover Darien responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that you had a good service experience, I am concerned to learn that you were disappointed with any sales experience. I would like the opportunity to speak with you further about your visit. At your earliest convenience, please reach out to me at NHilton@penskeautomotive.com. ​ ​Best, ​Nick Hilton General Manager Land Rover Darien

October 19, 2019

Excellent . Having leased 5 consecutive mercedes cars, first time now at Land Rover at Darien, CT,, I thought the salesman at Land Rover was very good not pushy More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Johnson
Oct 20, 2019 -

Land Rover Darien responded

Congratulations on your lease, George! We are delighted to learn of your outstanding feedback for Allen. Please let us know if we can do anything else for you. We are always happy to help!

October 18, 2019

The best!!! They are the best for everything, specially thanks to Steven Cavanagh!! He is amazing at what he does. It was such a pleasure to work with him and ev More

by Hime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Cavanagh
Oct 19, 2019 -

Land Rover Darien responded

Hi, Thank you for taking the time to share your amazing experience with Steven! It was our pleasure to work with you, and We look forward to your next visit.

October 16, 2019

What an experience! From beginning to end. I have never had a car buying experience as this. I have been purchasing cars for over 20 years and every salesperson I dealt More

by Ms. Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Johnson, Joey (Service manager) & Eric (Service)
Oct 17, 2019 -

Land Rover Darien responded

Allen will appreciate your recommendation and knowing that you are so pleased with your experience, Ms. Brown. Thank you for letting us know. It was a pleasure to work with you. We look forward to all of your future visits. Have an amazing day.

October 06, 2019

Allen was a pleasure to deal with and would absolutely recommend friends to him if they were in the market for a car . Purchase as easy and painless More

by Msal
Recommend Dealer
Yes
Employees Worked With
Allen Johnson
Oct 07, 2019 -

Land Rover Darien responded

Congratulations on your recent purchase. We were happy to assist you. Thank you for recommending our team. Have an amazing day.

October 01, 2019

5 star every thing Gotta love the Land Rover mints as 5 star every thing Gotta love the Land Rover mints as well Staff are phenomenal Never pushy just honest I mean range sells it’s self More

by RangeSport357
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric , Kenneth, Tyler, Steven
Oct 02, 2019 -

Land Rover Darien responded

Thanks for the great review! We're happy to hear that you enjoyed your visit (and the mints)! We'll let our team know to keep up the great work. We appreciate your business and hope to see you again!

September 23, 2019

Professional Very friendly and Professional. Was a pleasure doing business with you!! Would definitely recommend your services to others. Very pleased with our pur More

by Mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee sales/ Nick- manager
Sep 23, 2019 -

Land Rover Darien responded

Jacqueline, thank you for choosing us when shopping for a Mercedes-Benz. Your visit and kind words are greatly appreciated. Please let us know if there is anything else with which we may assist you. Have an amazing day.