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Land Rover Darien
Darien, CT
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The service team led by Joseph Scaturchio is top notch over there. My service advisor Paul Bialy provides excellent service with professionalism, courtesy and knowledge. I highly recommend this dealersh over there. My service advisor Paul Bialy provides excellent service with professionalism, courtesy and knowledge. I highly recommend this dealership. More
This dealership is very unpleasant to work with, and constantly tries to "upsell" the customer into buying unnecessary items such as tire insurance, etc. Also if you place a deposit on a new vehicle, th constantly tries to "upsell" the customer into buying unnecessary items such as tire insurance, etc. Also if you place a deposit on a new vehicle, they will not refund it should you change your mind. In sum, they must have plenty of customers because their attitude on everything is "you take it or leave it--that's how we do it here." No flexibility nor sense of relationship to the customer. More
Always great service from Rob in Darien whether I have a quick question or something more involved. Recommend the entire service department who are friendly and helpful quick question or something more involved. Recommend the entire service department who are friendly and helpful More
Get it in writing! My 2017 Jaguar was towed in on a Saturday, wouldn't start. They said they didn't have a loaner car which they are supposed to. The rep said try back M My 2017 Jaguar was towed in on a Saturday, wouldn't start. They said they didn't have a loaner car which they are supposed to. The rep said try back Monday morning. Still no car. Bottom line is they never provided me a loaner. My car was picked up Thursday. Rob the service tech was excellent. More
The show room and out door automobile lot are both very impressive. Lots of vehicles to look at...both model wise and color wise. Our sales man. Chris Kinney was ver professional impressive. Lots of vehicles to look at...both model wise and color wise. Our sales man. Chris Kinney was ver professional More
I had an IBEX treatment applied to the interior of my new leased vehicle. The service advisor was very easy to work with and accurate with his timing of the application. I didn’t fare as well with the sa leased vehicle. The service advisor was very easy to work with and accurate with his timing of the application. I didn’t fare as well with the sales department, so I went elsewhere to get my new vehicle. But, I will be servicing in Darien thanks to a good experience. More
Excellent . Having leased 5 consecutive mercedes cars, first time now at Land Rover at Darien, CT,, I thought the salesman at Land Rover was very good not pushy . Having leased 5 consecutive mercedes cars, first time now at Land Rover at Darien, CT,, I thought the salesman at Land Rover was very good not pushy, very thorough, very pleasant experience. Great dealership, could not have done it any better. Looking forward to purchase or lease more vehicles in the future from them. And this is coming from me being a relatively difficult, guarded customer with high expectations. Much better than my previous Lexus or Mercedes experiences. More