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Land Rover Darien

Darien, CT

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19 Reviews

1335 Post Rd

Darien, CT

06820

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Showing 19 reviews

November 06, 2022

The service team led by Joseph Scaturchio is top notch over there. My service advisor Paul Bialy provides excellent service with professionalism, courtesy and knowledge. I highly recommend this dealersh More

by munkyboi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Scaturchio and Paul Bialy
Nov 08, 2022 -

Land Rover Darien responded

Hey there, and thank you for your recommendation to us at Land Rover Darien. Providing our customers with professionalism, courtesy, and knowledgeable services is what our staff is all about to provide top-notch experiences. We hope you have a fantastic day. See you again soon.

March 28, 2021

This dealership is very unpleasant to work with, and constantly tries to "upsell" the customer into buying unnecessary items such as tire insurance, etc. Also if you place a deposit on a new vehicle, th More

by Boomer
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Mar 29, 2021 -

Land Rover Darien responded

Hi, I appreciate your feedback regarding your sales experiences. Given the opportunity, I would like to speak with you about your experiences further. Please email me at NHilton@penskeautomotive.com. Thank you, Nick Hilton General Manager Land Rover Darien NHilton@penskeautomotive.com

December 05, 2020

Always great service from Rob in Darien whether I have a quick question or something more involved. Recommend the entire service department who are friendly and helpful More

by CT Keri
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Dec 05, 2020 -

Land Rover Darien responded

Thank you for the great review. We will be sure to thank Rob for providing you with excellent service. We look forward to working with you again.

August 10, 2020

Get it in writing! My 2017 Jaguar was towed in on a Saturday, wouldn't start. They said they didn't have a loaner car which they are supposed to. The rep said try back M More

by Zackly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob, Albano
Aug 11, 2020 -

Land Rover Darien responded

Hi, I am concerned to learn about any miscommunication that occurred regarding a loaner vehicle. Please reach out to me at NHilton@penskeautomotive.com so that we can address your concerns. I look forward to connecting with you. Thank you, Nick Hilton General Manager Land Rover Darien NHilton@penskeautomotive.com

Aug 11, 2020 -

Zackly responded

Mr Hilton, That horse is out of the barn. I appreciate you concern but this problem should have never happened in the first place. The last time my car was in for service there was also no loaner cars available BUT I was transported to Enterprise where I was provided a complimentary rental. I was told this service is no longer available.

December 23, 2019

The show room and out door automobile lot are both very impressive. Lots of vehicles to look at...both model wise and color wise. Our sales man. Chris Kinney was ver professional More

by Lvbhome25
Recommend Dealer
Yes
Employees Worked With
Chris Kinney
Dec 24, 2019 -

Land Rover Darien responded

Hi, We appreciate you taking the time to share your experience with Chris! Thank you, and we'd love to assist you again.

October 30, 2019

I had an IBEX treatment applied to the interior of my new leased vehicle. The service advisor was very easy to work with and accurate with his timing of the application. I didn’t fare as well with the sa More

by RRNY
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 31, 2019 -

Land Rover Darien responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that you had a good service experience, I am concerned to learn that you were disappointed with any sales experience. I would like the opportunity to speak with you further about your visit. At your earliest convenience, please reach out to me at NHilton@penskeautomotive.com. ​ ​Best, ​Nick Hilton General Manager Land Rover Darien

October 19, 2019

Excellent . Having leased 5 consecutive mercedes cars, first time now at Land Rover at Darien, CT,, I thought the salesman at Land Rover was very good not pushy More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Johnson
Oct 20, 2019 -

Land Rover Darien responded

Congratulations on your lease, George! We are delighted to learn of your outstanding feedback for Allen. Please let us know if we can do anything else for you. We are always happy to help!

October 18, 2019

The best!!! They are the best for everything, specially thanks to Steven Cavanagh!! He is amazing at what he does. It was such a pleasure to work with him and ev More

by Hime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Cavanagh
Oct 19, 2019 -

Land Rover Darien responded

Hi, Thank you for taking the time to share your amazing experience with Steven! It was our pleasure to work with you, and We look forward to your next visit.

October 16, 2019

What an experience! From beginning to end. I have never had a car buying experience as this. I have been purchasing cars for over 20 years and every salesperson I dealt More

by Ms. Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Johnson, Joey (Service manager) & Eric (Service)
Oct 17, 2019 -

Land Rover Darien responded

Allen will appreciate your recommendation and knowing that you are so pleased with your experience, Ms. Brown. Thank you for letting us know. It was a pleasure to work with you. We look forward to all of your future visits. Have an amazing day.

October 06, 2019

Allen was a pleasure to deal with and would absolutely recommend friends to him if they were in the market for a car . Purchase as easy and painless More

by Msal
Recommend Dealer
Yes
Employees Worked With
Allen Johnson
Oct 07, 2019 -

Land Rover Darien responded

Congratulations on your recent purchase. We were happy to assist you. Thank you for recommending our team. Have an amazing day.

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