Land Rover Dallas
Dallas, TX
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Deception of the Pre owned Sales Manager & Service Manager RE: Kia Sorrento 2008 & our unanswered letter from Feb 3rd We are still very displeased by the untruths told us by the Pre-owned Sales Manager and Se RE: Kia Sorrento 2008 & our unanswered letter from Feb 3rd We are still very displeased by the untruths told us by the Pre-owned Sales Manager and Service Manager of the Dallas Land Rover dealership. No vehicle should require over $1,500 worth of work which was hidden from us to be discover less than 100 miles from what we had believed to be an honest transaction. We were told by the Used Car sales Manager how well he knew this car. He told us that a school teacher who had wanted a certain Land Rover you had drove it from New Mexico. He also told us that the Service Department had gone over it completely & there were only 2 minor problems. He asked us to sign a paper that he had told us everything wrong with this Kia. As soon as our mechanic at Firestone drove it he knew it was the differential was out. He said any mechanic would have known it by driving or putting it on the rack. What makes it even worse is the bearings being packed to hide the sound as pointed out by Eagle Transmission Refer to my letter of Feb. 3rd. Our next step will be the Better Business Bureau. Karen Whitt More
Love, love, love Love this location. Luke German went over and beyond to offer great customer service. I cam to look at one vehicle and he made suggestions for another Love this location. Luke German went over and beyond to offer great customer service. I cam to look at one vehicle and he made suggestions for another vehicle , which was very smart and a quick thinker on his feet. I really enjoyed doing my test drive and can’t wait to purchase a vehicle from this location. If you are looking for a great selling experience please come to this location and ask for Luke. More
Excellent service!!! I love my truck and service was excellent!!! Our salesperson was very accommodating and informative. I have the perfect vehicle for me and it didn’t I love my truck and service was excellent!!! Our salesperson was very accommodating and informative. I have the perfect vehicle for me and it didn’t take all day!!! More
Creating Raving Fans- Chad Jenkins We purchased a Landrover discovery sport from Chad Jenkins yesterday and had an excellent experience. Going in we did not know what model we wante We purchased a Landrover discovery sport from Chad Jenkins yesterday and had an excellent experience. Going in we did not know what model we wanted and we were not familiar with differences throughout the lineup. Chad did an excellent job discovering needs and identifying the perfect Vehicle to meet our needs. The team worked with us to make the purchase meet our budget with the best financing rates available. Service like this is what creates racing fans of dealers as well as clients (not just one time customers) Thanks Chad and team for the help! More
Great Buying Experience! Marcus Hawkins and his team are real pros. I'm so glad this place deals Jaguar now in addition to Land Rover. Marcus took the time I needed to answer Marcus Hawkins and his team are real pros. I'm so glad this place deals Jaguar now in addition to Land Rover. Marcus took the time I needed to answer questions with no pressure at all. When the decision was made, the process was smooth and quick. I look forward to future purchases here! More
Great experience Purchase a RR Sport from Jeremy Heuss, and love it. Everyone was easy to work with, especially Jeremy. Jeremy wasn't pushy, listened to what I was loo Purchase a RR Sport from Jeremy Heuss, and love it. Everyone was easy to work with, especially Jeremy. Jeremy wasn't pushy, listened to what I was looking for, and left me alone until something became available. Love the car! More
Great experience. Purchased a new Land Rover from Mike McGovern. He was very helpful and took the time to explain everything about my new vehicle. Very pleasant experie Purchased a new Land Rover from Mike McGovern. He was very helpful and took the time to explain everything about my new vehicle. Very pleasant experience. I highly recommend. More
Outstanding Knowledge and Service! I had the pleasure of working with Marcus Hawkins when purchasing my Ranger Rover Sport this month. He is extremely knowledgeable and provided "best i I had the pleasure of working with Marcus Hawkins when purchasing my Ranger Rover Sport this month. He is extremely knowledgeable and provided "best in class" service! I'd highly recommend selecting Marcus at Land Rover Dallas when you're in the market for a new vehicle! More
New vehicle purchase I would highly recommend salesman-Marcus Hutchins. Recently purchased a new Land Rover, and he got the vehicle we requested, and made every effort to I would highly recommend salesman-Marcus Hutchins. Recently purchased a new Land Rover, and he got the vehicle we requested, and made every effort to get the lease rate within our limits. He definitely earned our business! More
GREAT EXPERIENCE! Jeremy Heuss is a great salesman! He found the perfect vehicle for me and truly cares about his customers. This is the third car I have bought from hi Jeremy Heuss is a great salesman! He found the perfect vehicle for me and truly cares about his customers. This is the third car I have bought from him and it won't be the last. More