
Land Rover Dallas
Dallas, TX
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All the other reviews are accurate. Their customer service is horrible and their tactics are those of very low end car dealers. They lied to us during our attempted purchase, tried to manipulate our service is horrible and their tactics are those of very low end car dealers. They lied to us during our attempted purchase, tried to manipulate our financing (we have great credit and had been approved through our own bank) and even tried to sell our purchased vehicle to somebody else at a higher price after we'd done a deal and had the check on the way from our bank. They were arrogant, aggressive and ended up insulting me when I called them out on their lies. Calls to friends in the industry confirmed that you should run away from these guys. Too bad they own the Frisco and Austin dealerships too, as that knocks out Land Rover from our list of possible buys. The bad reputation from this company is well deserved. I ended up NOT purchasing after all the hassle. Thank goodness we never got stuck with a vehicle from them because if trying to buy one results in this much bad behavior I can only imagine how bad the service is after the sale on a notoriously flawed line of vehicles. They are jerks with a high maintenance product. All they seem to care about is sucking you into their messed up world so they can rape you with every scheme in the book. And honestly, they were all pretty stupid when it came to their matter of expertise. More
We bought a 2008 Range Rover and have nothing but bad experiences with this delearship since. I drive 2 hours for service to fix something, leave with something else wrong. Take back for oil change, pi experiences with this delearship since. I drive 2 hours for service to fix something, leave with something else wrong. Take back for oil change, pick up and car has been damaged. DON'T GO THERE!!! More
They might be the worst group of people i have ever met i am in a lawsuit with them current and wont sleep until i get these people for all they have done to me and for all of my time they have wasted. They am in a lawsuit with them current and wont sleep until i get these people for all they have done to me and for all of my time they have wasted. They are a disaster and i would stay away from them at all cost. I purchased my car new and have had problems with them since day 1. BEWARE of land rover dallas. Don Snell should be locked up for the way he runs this place. More
Customer service is very poor. Bought BMW X5 from them. Promised to be ready. Stop by to pick up the car. The car wasn't ready. Had to wait for inspection sticker. Finally left without a car. Again got a c Promised to be ready. Stop by to pick up the car. The car wasn't ready. Had to wait for inspection sticker. Finally left without a car. Again got a call to pick license plate, stopped by to pick up the plate and guess what??? The wasn't there. Their excuse was the lady who handles the plates was off. What a lame excuse. Waste time and gas... Very very very poor customer service experience and will not recommend anybody to deal with this dealer. More
These guys are horrible!! Purchased a new Car from them which breaks down every week and can never get them to fix it. I either have to schedule a loaner car a month out or I have to spend 10 hours in the which breaks down every week and can never get them to fix it. I either have to schedule a loaner car a month out or I have to spend 10 hours in their loby eveerytime. They have no consideration for anyones time and I am often told "i think we fixed it"....Seriously? Either you did or you didn't. Usually they didn't. I will never buy from them again!! I will probably never buy a Land Rover again if these are the types of Clowns i have to deal with!!!!!!!!!!! More