Land Rover Dallas
Dallas, TX
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The salesman was very helpful and took lots of time to help me with my car-buying experience. His knowledge of the product was most impressive. I would definitely go back to him for further cars. help me with my car-buying experience. His knowledge of the product was most impressive. I would definitely go back to him for further cars. More
We have been looking on the internet for a pre-owned Range Rover. When we found one that looked great on-line...we called and randomly got Jon Frey. He was very professional and we counted on him to loo Range Rover. When we found one that looked great on-line...we called and randomly got Jon Frey. He was very professional and we counted on him to look over the car with an eagle eye. We felt comfortable enough with his professionalism to buy the car and fly from Kansas City to Dallas to purchase the car. Jon picked us up at the airport and he had an immaculate Range Rover waiting for us. I must say we were a little nervous that the car would be as good as Jon said...but he was right on the money. The car was amazing...Bobbie Strock had all the paperwork ready and in no time at all we were on our way. We love the car!!! Thank you Jon and Bobbie for great service. We would definitely recommend Land Rover Dallas! More
David is extremely friendly and went the extra mile for me to get a good price for accessories. I bought a limited edition, so he had limited ability to change price for the vehicle itself, but I really a me to get a good price for accessories. I bought a limited edition, so he had limited ability to change price for the vehicle itself, but I really appreciated his honestly and openness. It really made me feel that there wasn't any "hidden" price opportunities. Great experience. More
To say David Hamer goes above and beyond the call of duty for his customers would be an understatement, and that also goes for the wonderful staff and service department of Land Rover Dallas. If David's goo for his customers would be an understatement, and that also goes for the wonderful staff and service department of Land Rover Dallas. If David's good nature and sense of humor isn't reason enough to stop by Land Rover Dallas, the level of professionalism and courtesy exhibited by the staff goes far beyond any luxury auto dealership in the DFW Metroplex I have dealt with in the past. I know if I am stranded in the middle of nowhere in Kansas, David will not only coordinate with roadside assistance and other dealerships, but do everything in his power to ensure I return to Dallas as quickly and safely as possible (true story). While I do not doubt that any other dealer at Land Rover Dallas would do the same, the relationship I've established with David makes me comfortable enough not to hesitate to call him about any problem big or small. That level of comfort and trust is why I plan to remain a loyal customer. More
After working out the estimate and the supplemental (I thought), I left my care with the body shop and 8 days later, got a call from the body shop rep. Thought he was calling to tell me my car was ready thought), I left my care with the body shop and 8 days later, got a call from the body shop rep. Thought he was calling to tell me my car was ready but instead he said he was waiting on the adjuster and had not touched my car! It took me 15 minutes to fix the problem with the insurance company. Had he only called me on the front end, I would not have gone without my car for 8 days with no repairs. While his supervisor called and agreed that it was mishandled, it is now going to take 2 weeks to get in to another body shop repair shop. More
My Husband and I were in the market for an SUV and had narrowed the search to an Audi Q5 or the Range Rover Evoque. We certainly feel that we made the perfect choice and in no small part was it due to th narrowed the search to an Audi Q5 or the Range Rover Evoque. We certainly feel that we made the perfect choice and in no small part was it due to the product knowledge and the genuine friendliness of Mr. Hamer. He never allowed me to feel that my questions were silly and unimportant. He certainly made us feel like he had all the time in the world to spend with us and we still feel even 2 weeks after the purchase that we can contact him anytime (he even said so) if some issue should arise with the car. I will and have recommended your dealership but most of all David Hamer to my friends who are so envious of my new ride. Love It! Thank you, Stephanie and Steve Painter More
Mike McGovern makes the Land Rover purchase/lease experience a very pleasant one. I leased a Range Rover Sport last year through Mike, then traded the car yesterday for a fantastic Defender 90 that experience a very pleasant one. I leased a Range Rover Sport last year through Mike, then traded the car yesterday for a fantastic Defender 90 that the dealership was selling. The original RR Sport delivery process was very easy, and this transaction was just as positive. The trade-in value was fair and he helped coordinate some minor repairs to the D90 before delivery. Mike is low-pressure and relaxed, yet very knowledgeable about the product and eager to help. This is my 30th vehicle purchase and easily one of the best experiences I've had. Don't hesitate to contact Mike if you're considering a Land Rover! More
Mike has helped me now with 4 new car purchases and 3 used.....he has always been extremely helpful and knowledgeable while not pressuring us in any way. He has made the buying process as easy and conci used.....he has always been extremely helpful and knowledgeable while not pressuring us in any way. He has made the buying process as easy and concise as possible every time. More
This Dealer's service and auto body department is truly horrible. I wish I had checked the other reviews before I brought my car in. Service was left undone, auto body repair was a nightmare (RAN OVER my r horrible. I wish I had checked the other reviews before I brought my car in. Service was left undone, auto body repair was a nightmare (RAN OVER my replacement bumper then lied about it) and communication almost nonexistant when needed. This has been the absolute worst experience I have ever had with a "service" department. Save yourself time, money and most of all your sanity and go anywhere else other than Land Rover Dallas Service Department. More
I purchased a Range Rover Sport about three months ago from Matt. Before purchasing I spent several days test driving the cars and gathering information. One weekend Matt was not available and David stepp from Matt. Before purchasing I spent several days test driving the cars and gathering information. One weekend Matt was not available and David stepped in to help me for over an hour. Knowing he wasn't getting the credit for this sale, he still gave me his undivided attention and never made me feel I was wasting his time. He was very knowledgeable about your product and if he didn't have the answer he was pro-active in finding the answers. I am a Realtor in the Metroplex and my navigation system is a very importanat tool in my business so I had very detailed questions about the navigation system. David spent time researching the options and addressed each one of them in detail. About a week after my purchase Matt was no longer at the dealership. Once again, David stepped in to help me with programming my car to the garage and even came to my house on his day off! David provided his cell number in case I needed more information and responded PROMPTLY each time I called. I can't tell you when I have experienced such exceptional customer service! I will highly recommend David Hamer to everyone wanting to purchase from Land Rover! Kelly Thompson Ebby Halliday Realtors More