Land Rover Columbia

Service Best customer service person Shawn; he always goes above and beyond to help me. Now that it’s hard for me to drive to Columbia with my newborn, Shawn Best customer service person Shawn; he always goes above and beyond to help me. Now that it’s hard for me to drive to Columbia with my newborn, Shawn suggested to bring my car to where I live. He always finds me sooner appointments and try to accommodate me. Thank you Shawn. He deserves a big recognition! More

Awesome customer service and follow up. I could not have asked for better salesperson than Shon as he was patient, kind, answered all my questions asked for better salesperson than Shon as he was patient, kind, answered all my questions More

Outstanding Service Jonathan Key is my service advisor and he is the best. I’ve grown to trust his advice and I always know he has my interest in mind. He knows I love m Jonathan Key is my service advisor and he is the best. I’ve grown to trust his advice and I always know he has my interest in mind. He knows I love my RR sport and always asks, “How is Black Beauty?” The service Dept works as a team never leaving me hanging. Thanks Y’all!! More

Easy Peasy I have never purchased a car in such a seamless and professional way. I feel like Blake and Sara listened to my wants and needs and my timeline and d I have never purchased a car in such a seamless and professional way. I feel like Blake and Sara listened to my wants and needs and my timeline and delivered everything as promised in a very expeditious manner. Purchasing a car should always be this easy and stress-free. More

Above and Beyond Very pleased with the Service Dept. They work around my schedule and always do as they say. Linda gets me in and out quickly and efficiently. My car i Very pleased with the Service Dept. They work around my schedule and always do as they say. Linda gets me in and out quickly and efficiently. My car is alway returned cleaner than I left it. More

Great service I live out of town and was able to get a loaner while my SUV was being serviced so I could run some errands. Very kind staff! I live out of town and was able to get a loaner while my SUV was being serviced so I could run some errands. Very kind staff! More

I stay bc of the service department! Linda Hughes exceeded my expectations with service. She kept me updated and never dropped the ball. My car was returned better than when I left it Linda Hughes exceeded my expectations with service. She kept me updated and never dropped the ball. My car was returned better than when I left it More

Amazing Experience - Abraham It was such a good experience working with the team at Land Rover, Columbia. From the 1st day I walked into the dealership and met Darryl and Michael It was such a good experience working with the team at Land Rover, Columbia. From the 1st day I walked into the dealership and met Darryl and Michael; I had a positive feeling about purchasing a car this time around. Darryl took me on a test drive and showed me all the detail features in the car. I told Darryl and Michael that I needed time to think this over. There was no pressure to buy and they both assured me that they would work with me closely and they did. The 2nd day I went in and made the decision to buy, the whole team worked with me to purchase the car of my dream. The turnaround time to complete the deal was amazing. Thanks to all at Land Rover – Columbia. By the way, this all started with a great experience with Land Rover Internet Sales Coordinator, Nechelle; thanks, Nechelle. By Abraham More

Professional, friendly, and efficient...... James Bray was very helpful and customer oriented. I would have given five stars but as I was driving home the n"maintenance required" light came on, James Bray was very helpful and customer oriented. I would have given five stars but as I was driving home the n"maintenance required" light came on, but it had been serviced prior to me leaving the dealership. I called James and he checked with some one on what to do and told another person would call me back to get it solved. It is the next day and no one has called me. Drove the car later that night and the windshield fogged up requiring the wipers to be used. I did everything I could think of to defog the windshield, including checking the owner's manual and following the instructions that did not work either. This is a safety issue and must be corrected so I will email and/or call James and let him know. It seem this happens when the ambient temp drops at night and the AC is used. More

Superb Customer Service From the moment I walked through the door I had a pleasurable experience. I did my research and knew what I wanted and Darryl, made things so easy fo From the moment I walked through the door I had a pleasurable experience. I did my research and knew what I wanted and Darryl, made things so easy for me. He didn't pressure me into buying something I didn't want and stayed within my budget range. Everyone was so friendly and was ready to put me into the car I wanted. The test drive was smooth and I'm satisfied with my purchase. I would definitely recommend this establishment to friends and family. I was impressed with the amount of time that it took to make the purchase as well. I can't say thank you enough for all of your assistance. Sincerely, Tameca Brown More